Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,783 Reviews)
Rating breakdown 1,783 reviews
5 Stars
1,098
4 Stars
395
3 Stars
147
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Got a Samsung
on March 12, 2026
Posted by: JaRugz
[This review was collected as part of a promotion.] I just upgraded from my Motorola Stylis
to the Samsung A17 5G. Wasn't sure at first because I've never owned a Samsung phone. But everyone i know that has a Samsung phone is very happy with it. Even though it is a lower level phone i decided to make the jump. Generally I don't do a bunch of stuff on my phone, banking, buying, searching. Though I would love to have a S25 or S26 Ultra it might be a bit of overkill with all the features, so the A17 does everything I need it to do and it does it well. But given the opportunity I would definitely get either the S25 or S26 Ultra. The A17 is definitely faster and more efficient than the Moto was and I'm very happy that I made the switch.
to the Samsung A17 5G. Wasn't sure at first because I've never owned a Samsung phone. But everyone i know that has a Samsung phone is very happy with it. Even though it is a lower level phone i decided to make the jump. Generally I don't do a bunch of stuff on my phone, banking, buying, searching. Though I would love to have a S25 or S26 Ultra it might be a bit of overkill with all the features, so the A17 does everything I need it to do and it does it well. But given the opportunity I would definitely get either the S25 or S26 Ultra. The A17 is definitely faster and more efficient than the Moto was and I'm very happy that I made the switch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Sadly, under powered
on March 12, 2026
Posted by: Longhorrn
from Austin, TX
Expertise:Expert
This poor phone is on the struggle bus. There isn't a single action that is smooth or responsive including just unlocking it. Movement between screens and apps is jerky. Even scrolling down the phone's settings menu can include the occasional hiccup. Whenever I check, it claims to have plenty of memory and storage available. So, not sure what's got it bogged down.
I have an S22 for work. No issues there. Was expecting a similar experience since I don't really need much from the phone.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, March 13, 2026
Howdy Longhorn,
Thank you for taking the time to share your experience with your Galaxy A17 5G. If your phone seems to be slower at times, enabling Auto Optimization in Device Care can help keep it running smoothly throughout the day. Please check the link below for more information on optimizing your device for the best performance. We're always glad to have you in the Galaxy community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy A17 5G. If your phone seems to be slower at times, enabling Auto Optimization in Device Care can help keep it running smoothly throughout the day. Please check the link below for more information on optimizing your device for the best performance. We're always glad to have you in the Galaxy community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone happy with it
on March 12, 2026
Posted by: Lovekingjr1
[This review was collected as part of a promotion.] Love my galaxy A17 5g.Love the features especially the Google Ai assitant all I can do using my google Ai assitant is so useful and helpful is so many ways its a game changer in my eyes. Samsung is the only smart phone I have ever owned I can't ever see myself going away from samsung mobile phone and my galaxy A 17 5g has a beautiful screen battery life is awesomeness packed in a perfect hand held computer as my samsung is to me I do everything on my phone being that my computer is broken and now I see samsung just made a new laptop would love to get my hands in that along with my galaxy A 17 5g that just would be perfect mach to have both out i have the phone it does all I need to and so much more i play mobile games on this phone that I can believe the graphics look so great vibrant love the phone would highly recommend this phone and already have to many that s samsung and keep up the great work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It can lag sometimes
on March 12, 2026
Posted by: MzLadyRedMa
[This review was collected as part of a promotion.] I do like the abilities Galaxies have. And alot of the AI apps are fun
Value
3
Response from Samsung USBy R&R, March 13, 2026
Hi MzLadyRedMa,
Thank you for sharing your feedback. The Galaxy A17 5G is designed to balance performance and everyday convenience. While experiences may vary based on usage, many users find that the device manages daily apps and streaming smoothly. We have a great resource that provides detailed tips on maintaining optimal device performance. Please see the link below. Your input helps us refine the features that matter most. Thank you for choosing Samsung as your go-to brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G is designed to balance performance and everyday convenience. While experiences may vary based on usage, many users find that the device manages daily apps and streaming smoothly. We have a great resource that provides detailed tips on maintaining optimal device performance. Please see the link below. Your input helps us refine the features that matter most. Thank you for choosing Samsung as your go-to brand.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
NOT like previous Samsungs!!!
on March 12, 2026
Posted by: SamsungPreHater
[This review was collected as part of a promotion.] So, I used to be a Samsung hater, due to the fact that my previous Samsungs seemed to run slower, due to having to run both the galaxy store and Google Play. Also, my previous Samsungs would get stolen and id lose all access to my account and everything in it. The Galaxy A17 as MORE than changed my mind - this Galaxy, BLEW it!!! The Galaxy AI has brainstormed ideas, written up plans, and researched data and legal help for my upcoming business ventures. The Galaxy store has gotten SO much better at having exclusivity from the Play Store so that its not bugging down the device. Lose your device? There are online options and different sign in and recovery options that even Google hasn't beat! I use my Samsung for EVERYTHING now!! From business brainstorms to streaming my micro earning games, Samsung is now not ONLY an option, its THE ONLY option!!! Heck, I've even dropped it several times - now tears from me. I'm not one to do reviews, either...but Samsung made a believer out of this girl!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone overall!
on March 12, 2026
Posted by: Spazzinassjazz
[This review was collected as part of a promotion.] Galaxy a17 is a really good phone for someone with a low budget who's looking for a reliable and top rated phone. I tried or some of the editing features for Google AI and its really fun and interesting to use. I also use the translation option with in phone calls and it works amazing. I recommend this phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is overall GREAT!!
on March 12, 2026
Posted by: Jarjohnnie5
[This review was collected as part of a promotion.] I have so far loved my Samsung, I play games an do reviews I use or for my everyday go to for AI also which is GREAT, for anything you need to know that shall be your go to. The only one issue I've been having is battery life it don't stay charged that well.. Overall it's a great product of your considering this device you will be happy.. Thanks Samsung for yet another great device..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's good but want Galaxy 6
on March 12, 2026
Posted by: B2345B
[This review was collected as part of a promotion.] Haven't even tried Ai yet but will when I get a new phone samsung galaxy 6
Value
4
Written by a customer while visiting Samsung US