Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,794 Reviews)
Rating breakdown 1,794 reviews
5 Stars
1,104
4 Stars
398
3 Stars
149
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Good mid level phone
on May 25, 2026
Posted by: Fordroadrunner
[This review was collected as part of a promotion.] Good mid level phone. Ram/system a little slow when opening up or coming out of sleep mode. Otherwise Apps, streaming and searches run great for speed. Its definitely not a S series phone but great for price being an unlocked phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Runs very slow
on May 25, 2026
Posted by: Shawna
[This review was collected as part of a promotion.] Brand new phone. Had to grab one after I broke my last one. Runs extremely slow at times. Won't open a tab while already on one until what feels like forever. Keys dont always want to work so misspelling happens. When I click on an app doesn't open right away.
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey Shawna,
Thank you for taking the time to review your Galaxy A17 5G. This device is designed for everyday connection and entertainment, aiming to make daily use simple and reliable.
If you've noticed that your phone is slowing down and not keeping up with your needs, the Quick Optimization feature can enhance your device’s performance. It identifies apps that drain battery life, removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is fast and easy. To do so, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done.
For more information on how to ensure your phone performs at its best, please check the link provided below. We appreciate your feedback on your device’s performance and value your honest opinion. Thank you for being a part of Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. This device is designed for everyday connection and entertainment, aiming to make daily use simple and reliable.
If you've noticed that your phone is slowing down and not keeping up with your needs, the Quick Optimization feature can enhance your device’s performance. It identifies apps that drain battery life, removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes background apps.
Optimizing your phone is fast and easy. To do so, go to Settings, swipe to find Device Care, tap on Optimize Now, and then select Done.
For more information on how to ensure your phone performs at its best, please check the link provided below. We appreciate your feedback on your device’s performance and value your honest opinion. Thank you for being a part of Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A17
on May 25, 2026
Posted by: 061678Cory101025
[This review was collected as part of a promotion.] Galaxy A17 5g is a decent phone, but it is actually kinda slow, I've had mine for 2 most and it takes a while to complete tasks
Value
3
Response from Samsung USBy R&R, June 1, 2026
Good day 061678Cory101025,
Thank you for taking the time to review your Galaxy A17 5G. With its bright display and reliable everyday features, this device is designed to make staying connected simple and effortless. We appreciate you sharing your experience and value your feedback on how the device has been performing for you over time. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. With its bright display and reliable everyday features, this device is designed to make staying connected simple and effortless. We appreciate you sharing your experience and value your feedback on how the device has been performing for you over time. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device no complaints
on May 25, 2026
Posted by: Thewarmestface
[This review was collected as part of a promotion.] The device runs smoothly when streaming, gaming or handling high volume text, email and photos incoming. I use my phone as a personal and a work device and was nervous about the capabilities. I quickly found i had no reason to worry! Plus the galaxy AI features are easy to navigate, helpful and fun. 11/10 would recommend for someone seeking a hardworking, reliable device for personal or business use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Slow . Glitches
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It isnt the best . I have had alot of problems with it . I dont always receive calls and texts . The battery life is horrible. It glitches . And runs slow
Value
2
Response from Samsung USBy R&R, June 1, 2026
Hey there Cummybear,
Thank you for sharing your thoughts on the Galaxy A17 5G. Its bright display and practical features are designed to keep you connected during all the important moments. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to, and tap on Device Care. Then tap Optimize Now, and after that, tap Done.
For more information, please check out the online article linked below. We appreciate your feedback about everyday performance and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. Its bright display and practical features are designed to keep you connected during all the important moments. The Quick Optimization feature enhances your device's performance by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to, and tap on Device Care. Then tap Optimize Now, and after that, tap Done.
For more information, please check out the online article linked below. We appreciate your feedback about everyday performance and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and photos
on May 25, 2026
Posted by: ChefContento88
[This review was collected as part of a promotion.] Its a great phone overall I can say that because I was using a A14 and I had it for four years I plan on having this one A17 5g for four years as well great experience on both phones the photos are amazing especially when it comes to the food because I am a cook and I like to put them on Instagram.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hi,SAMSUNG,1st This phone is So Clear
on May 25, 2026
Posted by: Special
[This review was collected as part of a promotion.] My GALAXY Series Is TRULY An A#1 BLESSING 2 Me. Especially Now That I am A cancer survivor; It helps Relieve stress Whenever I Am Playing SOME downloaded Games..The CLARITY on My GALAXY A17 is Crystal CLEAR.It Makes Gaming & looking UP My FAVORITE Radio stations a REAL pleasure..THANKS Again & May GOD ☆TRULY Bless ALL of You..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Elegant and easy to use and understand
on May 25, 2026
Posted by: Phonebeginnerfrom806
[This review was collected as part of a promotion.] Very user friendly especially for the non tech savvy person very easy to use and understand
Value
5
Written by a customer while visiting Samsung US