Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This is an amazing phone
on April 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] The phone amazing features. A good size screen. Awesome graphics
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is lacking in a lot of areas
on April 13, 2026
Posted by: JTrev84
[This review was collected as part of a promotion.] I haven't used galaxy a I on this device. For the most part, the device is slow apps open app whenever I don't want them to the system shuts down all the time.\n My overall review is. I wish I would have got a different device.
Value
2
Response from Samsung USBy R&R, April 14, 2026
Hi there JTrev84,
We understand your concerns and appreciate your honesty. The Galaxy A17 5G is designed for everyday use, and your feedback regarding performance and control helps us focus on what matters most in the user experience. If you are experiencing issues with apps freezing or crashing, even after updates, here are a few steps you can try to resolve these problems:
1. Clear the app cache.
2. Check if the app is compatible with your device.
3. Reboot your device.
4. Optimize your device's performance.
5. Uninstall and reinstall the app.
6. Look for any additional updates.
We also have troubleshooting steps available to improve your device’s overall performance, linked below. If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. Thank you for being part of the Samsung family.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand your concerns and appreciate your honesty. The Galaxy A17 5G is designed for everyday use, and your feedback regarding performance and control helps us focus on what matters most in the user experience. If you are experiencing issues with apps freezing or crashing, even after updates, here are a few steps you can try to resolve these problems:
1. Clear the app cache.
2. Check if the app is compatible with your device.
3. Reboot your device.
4. Optimize your device's performance.
5. Uninstall and reinstall the app.
6. Look for any additional updates.
We also have troubleshooting steps available to improve your device’s overall performance, linked below. If you need further assistance, please don’t hesitate to reach out to our Samsung Support Team. Thank you for being part of the Samsung family.
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, up to date, user friendly
on April 13, 2026
Posted by: NinaBaby
[This review was collected as part of a promotion.] Great features, up to date, user friendly love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device
on April 13, 2026
Posted by: Strawberrir
[This review was collected as part of a promotion.] I love my Samsung I use it for game play amazeing graphics also use it for watching Netflix and HBO max the HD quality is beyond any other device iv owned I simply just love my phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like the A17. Similar to the 16 but better.
on April 13, 2026
Posted by: DWest5454
[This review was collected as part of a promotion.] The Galaxy A17 is a sleek, durable bad a.. phone. It's alot better than the A16 with more features than the A16. Whoever needs an upgrade, I would suggest Galaxy A17. Thanks....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it so much
on April 13, 2026
Posted by: Brittany
[This review was collected as part of a promotion.] Don't really use galaxy ai but sometimes it is very helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not what I wanted, but just what I needed!
on April 13, 2026
Posted by: Jnd8122
[This review was collected as part of a promotion.] I USE MY GALAXY A17 56 for personal, social and work related reasons.
Love the picture quality and the many different features to personalize your phone. Great phone. Its fits me perfectly!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Desent phone
on April 13, 2026
Posted by: Dontwa
[This review was collected as part of a promotion.] I don't use any "galaxy ai" or anything, but the android 17 is a good enough phone and at a afordable price
Value
4
Written by a customer while visiting Samsung US