Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,104
4 Stars
400
3 Stars
149
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
I like the camera placement
on May 25, 2026
Posted by: Dellyvonvon
[This review was collected as part of a promotion.] I like the a17 because it has good camera.vjjg t ittu
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional
on May 25, 2026
Posted by: Love4samsung
[This review was collected as part of a promotion.] Wow I love this product its sleek modern design is excellent for me let's just say the pictures are WOW exceptional , the ai is very useful I use it now more than I ever thought I would. I prefer the 5 g most of all firvthevspeed . The phone is just over all great 5 stars thanks samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst phone ever purchased in30 yrs of cell phone
on May 25, 2026
Posted by: Madmaccs
[This review was collected as part of a promotion.] Neded a replacement phone after mine was damaged so I picked up the A17 because it was affordable .Since the first day it has frozen on a regular basis(daily) sometimes not even able to shut It off and left overnight until the battery died.
Buffers constantly either on wifi or not and has constant messages about thiis process or that ptocess not working urging me to close everything...So tired of it..and as of today it seems to decide which calls will be answered or not ......one word....Garbage......
Buffers constantly either on wifi or not and has constant messages about thiis process or that ptocess not working urging me to close everything...So tired of it..and as of today it seems to decide which calls will be answered or not ......one word....Garbage......
Value
1
Response from Samsung USBy R&R, May 29, 2026
Hola Madmaccs,
Thank you for sharing your feedback about the Galaxy A17 5G. We understand how important reliable everyday performance is, and we appreciate you taking the time to let us know how the device has been working for you. If you are receiving user interface messages, please ensure that your phone software is up to date. You can find more information on how to keep your phone running smoothly in the link below. Thank you for being a valued Samsung customer.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback about the Galaxy A17 5G. We understand how important reliable everyday performance is, and we appreciate you taking the time to let us know how the device has been working for you. If you are receiving user interface messages, please ensure that your phone software is up to date. You can find more information on how to keep your phone running smoothly in the link below. Thank you for being a valued Samsung customer.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is really fast and reliable
on May 25, 2026
Posted by: Chinook737
[This review was collected as part of a promotion.] This galaxy A17 is amazing it is really fast in response and the galaxy ai on this phone is really good I can edit stuff out of my pictures which is really good love this phone for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have a Samsung galaxy a 15 an love the phone
on May 25, 2026
Posted by: RayRay
[This review was collected as part of a promotion.] The Galaxy ai helps out alot especially when you are busy it does the work for you i can't wait to upgrade to an ultra just haven't had the funs to yet but in time I will Samsung is the only phone that I use an will continue to use they are amazing phones an ive have a few of them an never once have I had any issues with them even the Samsung flip phone I had when cell phones came out I definitely recommend Samsung to anyone they are amazing devices even the tablets,tvs,ect all out just amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Reliable but gaming not recommended
on May 25, 2026
Posted by: ZXRIAL
[This review was collected as part of a promotion.] Galaxy Ai helps alot my galaxy ai name is aerial she wrote a poem great experience
Value
3
Response from Samsung USBy R&R, May 29, 2026
Greeting ZXRIAL,
Thank you for sharing your thoughts on your Galaxy A17 5G. It's wonderful to hear that the AI features have added such enjoyment to your experience. Please take a look at our resources to learn more about everything you can do with AI on your device. We appreciate you taking the time to provide your feedback. Thank you for making Samsung a part of your daily life.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. It's wonderful to hear that the AI features have added such enjoyment to your experience. Please take a look at our resources to learn more about everything you can do with AI on your device. We appreciate you taking the time to provide your feedback. Thank you for making Samsung a part of your daily life.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about Samsung devices
on May 25, 2026
Posted by: Teardrops
[This review was collected as part of a promotion.] Galaxy AI is the best feature Samsung added to improving the quality and functions making the device a 10 out of 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the size of this phone, I use my phone for
on May 25, 2026
Posted by: Solo918
[This review was collected as part of a promotion.] I use my phone everyday for working delivery door dash, the signal had never dropped not even out in the country where the signal was weak. I travail between north Carolina and Virginia crossing the Appalachian mountains and my phone works great the entire time. I use the galaxy ai to help me find places on the GPS .
Value
5
Written by a customer while visiting Samsung US