Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
great phone good performance
on April 13, 2026
Posted by: marshy
[This review was collected as part of a promotion.] Good phone has really nice galaxy ai would recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung offers a lot of great features
on April 13, 2026
Posted by: ILoveGalaxy
[This review was collected as part of a promotion.] I love my Galaxy A17. I love all the features it offers. AI is a great asset to have on my Samsung it makes the features more advanced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Space is perfect for lots of apps!
on April 13, 2026
Posted by: Datboii91
[This review was collected as part of a promotion.] I love how i can game all day long and my battery isn't drained, nor does it ever slow down! & I absolutely love how much space it gives me! & Galaxy AI just makes everything I don't know how to use a breeze!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's okay.
on April 13, 2026
Posted by: AndroidHer8
[This review was collected as part of a promotion.] The device is not the best I've had as a loyal customer. It glitches and always needs restarting.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Average phone
on April 13, 2026
Posted by: SpiritualBeast
[This review was collected as part of a promotion.] It freezes alot , screen blacks out often. Other then that good phone. Feel like it could have a more modern update as far as fonts go in the settings to make the phone more customizable.
Value
2
Response from Samsung USBy R&R, April 15, 2026
Hi SpiritualBeast,
Thanks for sharing your insight on your Galaxy A17 5G. designed to handle everyday tasks, and your feedback around freezing and customization helps highlight how important a smooth and personalized experience is. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen that are causing the problem. Check for a software update. Navigate to and open Settings. Swipe to and tap Software update or System update. Tap Check for updates or Download and install. If an update is available, follow the on-screen instructions to complete it. that is a good start for more troubleshooting options please check out our online guide linked below for more on how to keep your device running smoothly. Thank you for being part of the Samsung family.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your insight on your Galaxy A17 5G. designed to handle everyday tasks, and your feedback around freezing and customization helps highlight how important a smooth and personalized experience is. If your Galaxy device’s touchscreen is frozen or does not respond to touch, it doesn't necessarily mean something is wrong with your device. It could be something as simple as a faulty app or cracks in the screen that are causing the problem. Check for a software update. Navigate to and open Settings. Swipe to and tap Software update or System update. Tap Check for updates or Download and install. If an update is available, follow the on-screen instructions to complete it. that is a good start for more troubleshooting options please check out our online guide linked below for more on how to keep your device running smoothly. Thank you for being part of the Samsung family.
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshoot/TSG10001529/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality
on April 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy A1. I USE THE DEVICE FOR MOVIES,GAMING,PICTURES.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow loading and tends to freeze
on April 13, 2026
Posted by: Andy28
[This review was collected as part of a promotion.] Freezing and UI fails a lot especially when playing games and phone calls come in
Value
3
Response from Samsung USBy R&R, April 15, 2026
Hello there Andy,
Thank you for taking the time to share your thoughts with us. The Galaxy A17 5G is designed for everyday tasks, and your feedback regarding issues like freezing and performance during calls and gaming helps us understand what matters most.
To monitor your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM, allowing you to automatically optimize your phone or tablet for faster and better performance.
The Quick Optimization feature boosts your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to and tap Device Care, then tap Optimize Now and hit Done.
Find out more by checking out our online guide linked below on how to get the best performance from your device.
Thank you for being a part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts with us. The Galaxy A17 5G is designed for everyday tasks, and your feedback regarding issues like freezing and performance during calls and gaming helps us understand what matters most.
To monitor your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM, allowing you to automatically optimize your phone or tablet for faster and better performance.
The Quick Optimization feature boosts your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to and tap Device Care, then tap Optimize Now and hit Done.
Find out more by checking out our online guide linked below on how to get the best performance from your device.
Thank you for being a part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features. Easy to use!Love it
on April 13, 2026
Posted by: PalCry
[This review was collected as part of a promotion.] My galaxy a1 is absolutley amazing. Fast and reliable.
Value
5
Written by a customer while visiting Samsung US