Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,796 Reviews)
Rating breakdown 1,796 reviews
5 Stars
1,104
4 Stars
400
3 Stars
149
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Budget friendly, still has horsepower
on May 25, 2026
Posted by: rm1024
[This review was collected as part of a promotion.] I use device primarily for streaming, movies, gaming, galaxy ai, social media, pretty much everything. It's not expensive and runs really well. Has smooth motion at 90 fps and a pretty good camera. Overall im happy with it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI
on May 25, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] Galaxy AI
One of best phone i had
Great battery life and camera ,not easy to broke,good internet, cheap service
Great battery life and camera ,not easy to broke,good internet, cheap service
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
A17 is good for the price
on May 25, 2026
Posted by: UnicornNana1986
[This review was collected as part of a promotion.] The phone is ok. Really no different then am a16 or a 15 except the camera is a tiny bit bigger but that's it. Processor is kinda slow and the ram is very great. Price fits the phone though (free with the purchase of service).
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hello UnicornNana1986,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your feedback regarding the camera and your overall daily experience with the device.
The Galaxy A17 5G features RAM Plus, a function that allows you to use a portion of your internal storage as virtual memory to enhance app performance.
**What is RAM Plus?**
RAM Plus is a feature on your Galaxy phone that intelligently expands your memory by utilizing storage as virtual memory. With increased memory, you can keep more apps open in the background and launch them more quickly.
**How to Use RAM Plus:**
1. Go to **Settings** > **Battery and device care** > **Memory**.
2. Tap on **RAM Plus** and choose how much internal storage you want to allocate as virtual memory.
3. Tap on **Restart now**.
You can learn more about RAM Plus and how it can improve your device's performance in the link below. Your insights are always valuable to us. Thank you for being a loyal Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate your feedback regarding the camera and your overall daily experience with the device.
The Galaxy A17 5G features RAM Plus, a function that allows you to use a portion of your internal storage as virtual memory to enhance app performance.
**What is RAM Plus?**
RAM Plus is a feature on your Galaxy phone that intelligently expands your memory by utilizing storage as virtual memory. With increased memory, you can keep more apps open in the background and launch them more quickly.
**How to Use RAM Plus:**
1. Go to **Settings** > **Battery and device care** > **Memory**.
2. Tap on **RAM Plus** and choose how much internal storage you want to allocate as virtual memory.
3. Tap on **Restart now**.
You can learn more about RAM Plus and how it can improve your device's performance in the link below. Your insights are always valuable to us. Thank you for being a loyal Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I liked my A15 better
on May 25, 2026
Posted by: Finishtar
[This review was collected as part of a promotion.] This phone never gave me that fresh phone feeling. My phone is slower than the previous A15 model and I don't like that you cannot turn off the AI assist. It always pops up when im trying to close apps so it becomes very frustrating.
Phone freezes often and I find myself restarting multiple times a day.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hi there Finishtar,
Thank you for sharing your review of the Galaxy A17 5G. We appreciate your time spent comparing your experience across Galaxy devices and highlighting what stood out to you.
If you'd like to turn off the smart features you don’t want to see, you can do so easily. Swipe down from the top right corner of the screen to open the Quick Settings panel. Then, tap the Settings icon (which looks like a gear), followed by "Apps." Next, select "Choose default apps," then tap on "Digital assistant app." You can toggle off any features you do not wish to use.
We will soon provide a link with more information about the smart features on your Galaxy A17 5G. Your perspective is valuable to us, and we thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review of the Galaxy A17 5G. We appreciate your time spent comparing your experience across Galaxy devices and highlighting what stood out to you.
If you'd like to turn off the smart features you don’t want to see, you can do so easily. Swipe down from the top right corner of the screen to open the Quick Settings panel. Then, tap the Settings icon (which looks like a gear), followed by "Apps." Next, select "Choose default apps," then tap on "Digital assistant app." You can toggle off any features you do not wish to use.
We will soon provide a link with more information about the smart features on your Galaxy A17 5G. Your perspective is valuable to us, and we thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on May 25, 2026
Posted by: Rexinten
[This review was collected as part of a promotion.] The Samsung Galaxy A17 5G has been a reliable and dependable phone for everyday use, especially for communication while serving in the military. The battery life lasts throughout long workdays, which is important when constantly coordinating schedules, receiving updates, and staying in contact with leadership and fellow Marines. The 5G connectivity provides fast and stable communication whether using calls, messages, email, or military-related applications.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great has all that you need
on May 25, 2026
Posted by: Chiefton515024
[This review was collected as part of a promotion.] Galaxy ai is great I would recommend this phone for everyone it does what you ask it to do and then some
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value with out messing essential features.
on May 25, 2026
Posted by: Mikey96
[This review was collected as part of a promotion.] The phone has most of options in high end phone for less than 20% of the price. Phone is durable enough to be used by first time phone users such as teenagers or alike. Battery life is respectable and storage is not too bad. Over all, tou don't have to go broke to get a new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Valued Samsung customer review
on May 25, 2026
Posted by: Thankyou
[This review was collected as part of a promotion.] I use my phone for my eld logs for when I drive truck its been a trusted device for a few years and I love the features that it has to make daily living easier.
Paying bills
Managing accounts
Emergencies if necessary
Safety features to keep track of my children
Alarms to keep track of time
Events for sports or reminders
Managing accounts
Emergencies if necessary
Safety features to keep track of my children
Alarms to keep track of time
Events for sports or reminders
Overall the Samsung is quicker and more efficient than other brands and offers quality products that are also durable.
Thank you for making lives easier!
Value
4
Written by a customer while visiting Samsung US