Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,798 Reviews)
Rating breakdown 1,798 reviews
5 Stars
1,104
4 Stars
400
3 Stars
150
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
this product has great features cameras and equi
on May 25, 2026
Posted by: Barryalaxy1234
[This review was collected as part of a promotion.] Galaxy AI has good features on the phone 'Galaxy is very savvy android fits the electronic version upgrade,Galaxy is good with technology and other power
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Honestly it's a great phone.
on May 25, 2026
Posted by: Cjanek
[This review was collected as part of a promotion.] Honestly it's a great phone. The screen is great and very responsive and chef's kiss on the cameras. They work and take amazing photos. The battery life is great too. But the phone is also kinda of slow. I have a galaxy note 8 also and it is faster that this phone. This phone takes 10 seconds to open camera and 10 more to process a photo. And closing the camera is a nightmare. One time it took 2 minutes to close the camera app. And when it does close my phone is very slow and gives me "system ui is not responding warnings". So yeah. All in all for the price it is a great phone and j would recomend. But it could also improve alot with software and bugs and overall speed of the device. Also the galaxy ai is pretty cool too
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything I need, plus more!
on May 25, 2026
Posted by: Cindylooper
[This review was collected as part of a promotion.] I was so impressed with this model that when my first one I accidentally left on the roof of my car n lost it somewhere I was just devastated. So when I replaced it I got the identical model! I have had actual educational conversations with AI from my chihuahuas bad habits and ideas of correcting them to making a healthier list of groceries and even meal ideas from that list! I was very satisfied with the suggestions and found them to be very efficient! The screen size is perfect and the colors and true to life displays are awesome!! It isn't too heavy on my hands either or too big for me! Yet it is large and heavy enough that you can tell it's great quality! The phone handles different things all at once too! No crashing in the middle of something either!! It was loaded with the features that I use without hvn to download anything from play store! It is everything I have been looking for in a phone, camera, and entertainment to work! I don't have to have any other device weighing me down anymore! I just grab my A17+ 5g phone and I'm covered from A to Z!! Samsung really outdid their selves with this one! It also has 6 yrs of updates so I don't have to worry about searching for an upgrade anytime soon! I have found my 'phone-mate' for the next decade.
Thank you Samsung!!
Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17
on May 25, 2026
Posted by: Ericus1
[This review was collected as part of a promotion.] This is the best phone i ever had with lots of storage and long battery lifetime a samsung user and lover since day one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on May 25, 2026
Posted by: Tizen1969
[This review was collected as part of a promotion.] It's a good phone from Samsung. It may not have all the bells and whistles as the s series. But sometimes you don't need all that. The memory is a little lagging. Good intermediate phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This model has done me great.
on May 25, 2026
Posted by: BigFoodie
[This review was collected as part of a promotion.] I’ve had a great experience with my Samsung Galaxy A17. It has been reliable for everyday use, including calls, texting, browsing, and staying organized throughout the day. The battery life lasts well, and the phone is easy to navigate with a clear display and dependable performance. I also appreciate the features powered by Galaxy AI, which help make tasks feel more convenient and efficient. The camera quality has been great for everyday photos, and overall, the Galaxy A17 has been a dependable device that fits both my personal and work needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dependable Product
on May 25, 2026
Posted by: ChinamandaGod
[This review was collected as part of a promotion.] Very dependable product and can be customized to serve your everyday experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's a tolerably ok phone
on May 25, 2026
Posted by: AliCat323
[This review was collected as part of a promotion.] The galaxy A17 isn't awful, but it isn't great either. Every time it starts up, for some reason the system UI quits responding and has to be restarted again, both A17s Ive had and my boyfriends A17 all do this every single time. Sometimes the phone can seem slightly laggy or the screen will freeze up, but it's not horrible, just occasionally annoying. Galaxy AI is a cool, fun feature though.
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hey there AliCat323,
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate you taking the time to tell us how the device has been performing in your everyday use.
If you notice that your Galaxy A17 5G is starting to slow down, it is often due to a buildup of data. Clearing out some unused data can significantly improve its performance. The Quick optimization feature enhances your device by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. This is the most effective way to improve your device's performance.
For more information on optimizing your device, additional resources are linked below. Your feedback is invaluable to us. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate you taking the time to tell us how the device has been performing in your everyday use.
If you notice that your Galaxy A17 5G is starting to slow down, it is often due to a buildup of data. Clearing out some unused data can significantly improve its performance. The Quick optimization feature enhances your device by identifying apps that consume excessive battery power. It also removes unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. This is the most effective way to improve your device's performance.
For more information on optimizing your device, additional resources are linked below. Your feedback is invaluable to us. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US