Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,193
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This phone and Galaxy AI feature is great!
on July 1, 2026
Posted by: Saliya
[This review was collected as part of a promotion.] This is actually one of the first androids i've used since switching back up from Iphones. It works great for gaming.I also have special features and arcade that keeps track of all my games. It has a lot of storage so that works perfect for me. The galaxy ai feature also gives great answers. I love it
Value
4
Response from Samsung USBy R&R, July 15, 2026
Hey Saliya,
Thank you for taking the time to share with us an update on your Galaxy A17 5G. The smooth gaming performance, generous storage, and helpful Enhanced AI features make the Galaxy A17 5G a strong return to Android. It is great to hear that the gaming tools help keep your favorite titles organized while AI provides useful answers. Thank you for coming back to Samsung.
-Ty
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Thank you for taking the time to share with us an update on your Galaxy A17 5G. The smooth gaming performance, generous storage, and helpful Enhanced AI features make the Galaxy A17 5G a strong return to Android. It is great to hear that the gaming tools help keep your favorite titles organized while AI provides useful answers. Thank you for coming back to Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I love the simple but diverse os system it has
on July 1, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I own an A17 Samsung galaxy and absolutely am loving it and have for the first time have been able to connect and do thing with my phone and/or asseories then wver before t
Due to the Samsung AI feature that these A17 galaxys have I've been able to do and get information. Faster and better than I ever expected I dont know how I even made it through each day without the AI feature she teaches us thing helps my kids with there homework teaches thwm about anything but also is safe due to the AI parental controls available, I also am loving g the smart things app included i am fully capable to connect to my TV car and all other household accessories , appliances, and other devices with one simple app the picture and video calling abilitys are great and good sound along with wonderful 5g connection I am able to stay connected to everyone I need from everywhere I have wanted to travel to so far this summer.
But all In all id have to say that the comstomer service and sales reps when I bought my device were by far the most help and most informative of all they still continue with anything I need anytime I need anything this by far was the best choice out of all devices best choice I could have made I absolutely love my A17 Samsung galaxy phone I highly recommend any and or all Samsung devices they are easy to use great features and excellent services make all Samsung devices for me my first and forevermore choice for me and my family.
Due to the Samsung AI feature that these A17 galaxys have I've been able to do and get information. Faster and better than I ever expected I dont know how I even made it through each day without the AI feature she teaches us thing helps my kids with there homework teaches thwm about anything but also is safe due to the AI parental controls available, I also am loving g the smart things app included i am fully capable to connect to my TV car and all other household accessories , appliances, and other devices with one simple app the picture and video calling abilitys are great and good sound along with wonderful 5g connection I am able to stay connected to everyone I need from everywhere I have wanted to travel to so far this summer.
But all In all id have to say that the comstomer service and sales reps when I bought my device were by far the most help and most informative of all they still continue with anything I need anytime I need anything this by far was the best choice out of all devices best choice I could have made I absolutely love my A17 Samsung galaxy phone I highly recommend any and or all Samsung devices they are easy to use great features and excellent services make all Samsung devices for me my first and forevermore choice for me and my family.
Value
4
Response from Samsung USBy R&R, July 8, 2026
Good day SamsungLover,
Thank you for sharing your experience with the Galaxy A17 5G. This device combines AI tools, 5G connectivity, and SmartThings support to make everyday life more connected and easier to manage. We are delighted to hear that you enjoy the AI features for learning, assisting your kids with homework, staying connected while traveling, and linking your phone with your TV, car, and smart home devices. We also appreciate you mentioning how helpful your interactions have been, as support can greatly enhance the overall Galaxy experience. Thank you for being a part of the Samsung family.
-Ty
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Thank you for sharing your experience with the Galaxy A17 5G. This device combines AI tools, 5G connectivity, and SmartThings support to make everyday life more connected and easier to manage. We are delighted to hear that you enjoy the AI features for learning, assisting your kids with homework, staying connected while traveling, and linking your phone with your TV, car, and smart home devices. We also appreciate you mentioning how helpful your interactions have been, as support can greatly enhance the overall Galaxy experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has super great features.
on June 30, 2026
Posted by: Lovesamsung
[This review was collected as part of a promotion.] This phone is super fas to respond and good for gaming.
Value
5
Response from Samsung USBy R&R, July 28, 2026
Hello Lovesamsung,
The Galaxy A17 5G offers fast performance, smooth gaming, and dependable 5G connectivity. It's great to know that the phone responds quickly and keeps up with your favorite games.
-Ty
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The Galaxy A17 5G offers fast performance, smooth gaming, and dependable 5G connectivity. It's great to know that the phone responds quickly and keeps up with your favorite games.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
Its a phone
on June 30, 2026
Posted by: Ougirl
[This review was collected as part of a promotion.] It works take ok photos but i do have some issues making calls
Value
3
Response from Samsung USBy R&R, July 6, 2026
Hey there Ougirl,
Thank you for sharing your experience with the Galaxy A17 5G. This phone offers a large display, 5G connectivity, and a great camera, making it easy to capture everyday moments. We’re pleased to hear that the phone meets some of your needs. However, we understand that call performance has not been consistently satisfactory. If you are having difficulty making calls, we recommend contacting your carrier for assistance. We appreciate your feedback and thank you for being a part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy A17 5G. This phone offers a large display, 5G connectivity, and a great camera, making it easy to capture everyday moments. We’re pleased to hear that the phone meets some of your needs. However, we understand that call performance has not been consistently satisfactory. If you are having difficulty making calls, we recommend contacting your carrier for assistance. We appreciate your feedback and thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features and performance for the price
on June 30, 2026
Posted by: TheCodex74
[This review was collected as part of a promotion.] I use my Galaxy for everything, work, streaming movies, listening to music, for virtual meetings and appointments, to do research and writing for a project I'm working on, reading books, etc.
For its class and price point, I couldn't have asked for a better device.
Value
5
Response from Samsung USBy R&R, July 29, 2026
Good day TheCodex74,
Thank you for sharing all the features of your Galaxy A17 5G. This device provides smooth performance, a vibrant display, and reliable connectivity for daily use. It’s great to hear that it handles work tasks, streaming, meetings, research, writing, and reading well. Having a single device that supports both productivity and entertainment truly simplifies everyday life. Thank you for choosing Samsung.
-Ty
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Thank you for sharing all the features of your Galaxy A17 5G. This device provides smooth performance, a vibrant display, and reliable connectivity for daily use. It’s great to hear that it handles work tasks, streaming, meetings, research, writing, and reading well. Having a single device that supports both productivity and entertainment truly simplifies everyday life. Thank you for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing and easy to manage.
on June 30, 2026
Posted by: Samsung1
[This review was collected as part of a promotion.] I use my phone for mostly everything. Samasung is the best brand so far compared to other phone carriers for android. AI is fantastic and easy to use as when you need it. Recommend samsung over any other brands for sure.
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hello Samsung1,
Thank you for sharing your experiences with the Galaxy A17 5G. Our goal is to provide the best quality across all our devices, from software to design. The Galaxy A17 5G features enhanced AI capabilities that improve productivity and enhance your interaction with the phone. We appreciate you taking the time to communicate with us and thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experiences with the Galaxy A17 5G. Our goal is to provide the best quality across all our devices, from software to design. The Galaxy A17 5G features enhanced AI capabilities that improve productivity and enhance your interaction with the phone. We appreciate you taking the time to communicate with us and thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hi Love2playgames,
Thank you for sharing your thoughts on your Galaxy A17 5G. We appreciate that you've found a device that fits seamlessly into your daily routine. The Galaxy A17 5G offers fast performance, clear sound, and a sharp display, making it perfect for movies, games, and photos. We're glad to hear it helps you stay organized and proves dependable when you need it most. A phone that balances practical tools with entertainment can truly be an excellent everyday companion. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on your Galaxy A17 5G. We appreciate that you've found a device that fits seamlessly into your daily routine. The Galaxy A17 5G offers fast performance, clear sound, and a sharp display, making it perfect for movies, games, and photos. We're glad to hear it helps you stay organized and proves dependable when you need it most. A phone that balances practical tools with entertainment can truly be an excellent everyday companion. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone to have
on June 30, 2026
Posted by: Love2playgames
[This review was collected as part of a promotion.] Good for emergencies helps me keep time thats a plus ans it has good performance takes great pictures and loads stuff fast the sound is awesome over all its a good phone shows pictures good when watching a movie or playing games
Value
5
Written by a customer while visiting Samsung US