Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,105
4 Stars
400
3 Stars
150
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
GOOD for a Non-Galaxy
on May 25, 2026
Posted by: Fabcab
[This review was collected as part of a promotion.] It's a good economical Samsung phone especially to give to a young child or elderly. It has every feature possibly available in the Galaxy series but with limitations. It's a Samsung product with lesser quality materials, specs and camera. Overall, it's worth it if you want a Samsung without the high price of the Galaxy series.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like my phone
on May 25, 2026
Posted by: Dougs1lover
[This review was collected as part of a promotion.] Galaxy A series phones are good quality. I wo I ld suggest the Galaxy A series phones to anyone that like Samsung phones. The Galaxy AI is ok but I'm not big on AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
GLITCHY OS
on May 25, 2026
Posted by: Willbilly76
[This review was collected as part of a promotion.] Traded my old phone because it was starting to glitch. Bought the A17 as a budget option. My family has used the A series for years with no complaints, but the new A17 is as glitchy or worse than my old phone. Ryan multiple diagnostics and there's no apparent reason. My wife is due a phone and I have advised her not to get the A17. As a longtime loyal Samsung customer, this is very disappointing.
Value
3
Response from Samsung USBy R&R, May 28, 2026
Hi there Willbilly76,
Thank you for sharing your review of the Galaxy A17 5G. We appreciate you taking the time to discuss your upgrade experience and how the device has been fitting into your daily use.
We understand your perspective on the Galaxy A17 5G. This device may require some adjustments to perform optimally. It might be time to give it a good spring cleaning. Don't worry; there's no need to uninstall the app or reset your phone or tablet. Simply clearing the app's cache or data can help. Doing this will remove any problematic files or bugs that may be affecting the app.
You can also take advantage of your phone or tablet’s Device Care features to limit background apps and extend battery life. Clearing the app cache acts like a cleanse for your apps, eliminating residual files that could be slowing them down.
To clear the cache, open Settings, swipe to and tap on Apps, select or search for the app you want to clear, tap Storage, and then tap Clear cache. This is something you may want to do every few days for optimal performance.
For more information, please check out the online article linked below. We truly value your feedback, and thank you for being a long-time Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your review of the Galaxy A17 5G. We appreciate you taking the time to discuss your upgrade experience and how the device has been fitting into your daily use.
We understand your perspective on the Galaxy A17 5G. This device may require some adjustments to perform optimally. It might be time to give it a good spring cleaning. Don't worry; there's no need to uninstall the app or reset your phone or tablet. Simply clearing the app's cache or data can help. Doing this will remove any problematic files or bugs that may be affecting the app.
You can also take advantage of your phone or tablet’s Device Care features to limit background apps and extend battery life. Clearing the app cache acts like a cleanse for your apps, eliminating residual files that could be slowing them down.
To clear the cache, open Settings, swipe to and tap on Apps, select or search for the app you want to clear, tap Storage, and then tap Clear cache. This is something you may want to do every few days for optimal performance.
For more information, please check out the online article linked below. We truly value your feedback, and thank you for being a long-time Samsung customer.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is a great phone I have absolutely no complai
on May 25, 2026
Posted by: Klegionn
[This review was collected as part of a promotion.] I use my device for everything hand, videos movies google ai everything
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung 17
on May 25, 2026
Posted by: SAMSUNGGIRL78
[This review was collected as part of a promotion.] I love it all,the AI,the Gemini, the camera,storage, I love everything abouthe phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I just wish it was faster and more sturdy,
on May 25, 2026
Posted by: Life406
[This review was collected as part of a promotion.] Galaxy AI is something im getting used to but the switch to Google text is confusing
Value
3
Response from Samsung USBy R&R, May 28, 2026
Hey there Life406
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate you taking the time to highlight what stands out to you during everyday use. The Galaxy A17 5G features Awesome Intelligence, designed for smarter and more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless action across apps, and Circle to Search. Unlock your device’s full potential for a smooth and intuitive experience. For more information about Awesome Intelligence available on your phone, please see the link provided below. Your feedback is always valuable to us. Thank you for choosing Samsung!
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We appreciate you taking the time to highlight what stands out to you during everyday use. The Galaxy A17 5G features Awesome Intelligence, designed for smarter and more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless action across apps, and Circle to Search. Unlock your device’s full potential for a smooth and intuitive experience. For more information about Awesome Intelligence available on your phone, please see the link provided below. Your feedback is always valuable to us. Thank you for choosing Samsung!
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy
on May 25, 2026
Posted by: OpenA17
[This review was collected as part of a promotion.] I totally love my samsung....I honestly had been dealing with iphones for a while and made a switch to Samsung galaxy about 1 year ago and been in love every since it does exactly what I need it to with ease takes awesome pictures and the charger doesn't take long to fill and it lasts me like a day and half morning on a full charge seriously the best phone purchase 2026 for me 🥰
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love phone great features works perfectly battery
on May 25, 2026
Posted by: Shayshay
[This review was collected as part of a promotion.] Love the ai features phone doesn't over heat great camera does what it was design to do
Value
5
Written by a customer while visiting Samsung US