Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,799 Reviews)
Rating breakdown 1,799 reviews
5 Stars
1,105
4 Stars
400
3 Stars
150
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This device is simple and great to use.
on May 25, 2026
Posted by: ItalianMomma
[This review was collected as part of a promotion.] Galaxy AI has been awesome to use especially on the go, I can have bixby to help do things on my phone. I love how easily I can set shortcuts up and how I can get so many apps . This phone is awesome. The picture quality is awesome to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the memory upgrade you can do to the phone.
on May 25, 2026
Posted by: Rmorg77
[This review was collected as part of a promotion.] I like the option for using galaxy Ai, it seems to run smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's slow and don't run the best
on May 25, 2026
Posted by: Jeffron
[This review was collected as part of a promotion.] Galaxy A1 not recommended its a okay phone runs slow tho
Value
3
Response from Samsung USBy R&R, May 28, 2026
Hey Jeffron,
Thank you for sharing your thoughts on your Galaxy A17 5G. While the Galaxy A17 5G does not include the full rollout of Galaxy AI, it does feature Awesome Intelligence, which offers some smart capabilities.
If you’ve noticed that your phone is slowing down, you can monitor its performance using the Device Care feature. This provides an overview of your battery, storage, memory, and security, and allows you to optimize your phone automatically for better and faster performance.
The Quick Optimization feature helps improve your phone's performance by identifying apps that consume excessive battery power. It also clears away unnecessary items from memory, deletes unnecessary files, and closes apps running in the background. Optimizing your phone is quick and simple. Here’s how to do it:
1. Go to **Settings** > swipe to and tap **Device Care**.
2. Tap **Optimize Now**, and then tap **Done**.
For more information on keeping your device running smoothly, please check out the article link below. We appreciate you taking the time to provide your feedback and share your experiences with the device. Thank you for being a part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. While the Galaxy A17 5G does not include the full rollout of Galaxy AI, it does feature Awesome Intelligence, which offers some smart capabilities.
If you’ve noticed that your phone is slowing down, you can monitor its performance using the Device Care feature. This provides an overview of your battery, storage, memory, and security, and allows you to optimize your phone automatically for better and faster performance.
The Quick Optimization feature helps improve your phone's performance by identifying apps that consume excessive battery power. It also clears away unnecessary items from memory, deletes unnecessary files, and closes apps running in the background. Optimizing your phone is quick and simple. Here’s how to do it:
1. Go to **Settings** > swipe to and tap **Device Care**.
2. Tap **Optimize Now**, and then tap **Done**.
For more information on keeping your device running smoothly, please check out the article link below. We appreciate you taking the time to provide your feedback and share your experiences with the device. Thank you for being a part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Model
on May 25, 2026
Posted by: BrackishMind
[This review was collected as part of a promotion.] This phone works really well and has all the features you could possibly need one of which I use frequently, the new Galaxy AI app. I see the software only getting better from here.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features
on May 25, 2026
Posted by: Carlonickolas
[This review was collected as part of a promotion.] Call,text, videos, and pictures ,it helps me sleep at night also.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
my mom got me this the device is good!
on May 25, 2026
Posted by: artfulwand
[This review was collected as part of a promotion.] The device I has a gabb phone before now I have a a17 this a really good device it just it sometimes lag a lot galaxy ai
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Slow for games
on May 25, 2026
Posted by: Wald90
[This review was collected as part of a promotion.] Very slow for gaming but fine otherwise, would not recommend this phone
Value
3
Response from Samsung USBy R&R, May 28, 2026
Hey Wald90,
Thank you for taking the time to review your Galaxy A17 5G. Your phone’s performance can depend heavily on how you use it. If you’re noticing your phone slow down while gaming, a simple restart can help. Restarting your device clears memory, shuts down background processes, and gives your phone a fresh start, think of it as a power nap for your Galaxy.
To improve gaming performance, you can also quickly free up memory (RAM). Just navigate to Settings → Device care → Memory, and select "Clean now" to close background apps.
For more information, please check out the online article linked below. We appreciate you sharing your experience with us. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. Your phone’s performance can depend heavily on how you use it. If you’re noticing your phone slow down while gaming, a simple restart can help. Restarting your device clears memory, shuts down background processes, and gives your phone a fresh start, think of it as a power nap for your Galaxy.
To improve gaming performance, you can also quickly free up memory (RAM). Just navigate to Settings → Device care → Memory, and select "Clean now" to close background apps.
For more information, please check out the online article linked below. We appreciate you sharing your experience with us. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on May 25, 2026
Posted by: Michilater
[This review was collected as part of a promotion.] Galaxy AI is incredible. It like life on easy mode. From day to day tasks to extensive research. The galaxy fits in the palm of my hand.
Value
5
Written by a customer while visiting Samsung US