Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Nice size. A lot of features.
on April 16, 2026
Posted by: ChaCha
[This review was collected as part of a promotion.] This phone has a nice size screen and comes with a lot of helpful apps. Like Galaxy AI. Its very helpful with all kinds of topics and the Gemini app is officially apart of my home screen! My only issue is how slow it is. My last phone was a couple years old and it was much faster. My apps constantly crash and that becomes annoying. As far as phones go though, it does its job.
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hey there ChaCha,
Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It's wonderful to hear that you're enjoying the display size and helpful features, such as AI features like Circle to Search.
Keep in mind that performance can vary based on your app usage, and ongoing updates help to refine speed and responsiveness over time. If your device is becoming glitchy and slow, consider cleaning up its memory to improve performance.
To do this, go to Settings, then swipe to and tap Device care. Tap Memory, then select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, add them to the Excluded apps list so they do not close when using this feature.
A more thorough way to clean the phone's memory is by occasionally rebooting it. You can restart your phone anytime by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select Restart and then tap Restart again. If prompted, you'll need to enter your PIN or password when the reboot is complete.
For more tips on keeping your device running smoothly, please check out the link provided below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on the Galaxy A17 5G. It's wonderful to hear that you're enjoying the display size and helpful features, such as AI features like Circle to Search.
Keep in mind that performance can vary based on your app usage, and ongoing updates help to refine speed and responsiveness over time. If your device is becoming glitchy and slow, consider cleaning up its memory to improve performance.
To do this, go to Settings, then swipe to and tap Device care. Tap Memory, then select Clean now to free up memory by stopping background apps. If you want to keep certain apps running in the background, add them to the Excluded apps list so they do not close when using this feature.
A more thorough way to clean the phone's memory is by occasionally rebooting it. You can restart your phone anytime by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select Restart and then tap Restart again. If prompted, you'll need to enter your PIN or password when the reboot is complete.
For more tips on keeping your device running smoothly, please check out the link provided below. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes awesome photos.
on April 16, 2026
Posted by: Loveshop
[This review was collected as part of a promotion.] This phone has many great features and takes awesome photos. I won't buy any other brand phones. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great
on April 16, 2026
Posted by: Lucy0411
[This review was collected as part of a promotion.] It is such a good phone I love it so much the details are assume the associates with it there is nothing to hate about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new features
on April 16, 2026
Posted by: Theoneandtheonly
[This review was collected as part of a promotion.] When I record some on my phone it shows very clear n I wouldn't ask for anything more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is about the best of the cheapest Samsungs.
on April 15, 2026
Posted by: Yulyasha
[This review was collected as part of a promotion.] I used to have lots of the expensive Zfold phones and Z-flip phones. Lately I had a bit of a harder times, and had to get the multiples(8 in total)of the A series ones, and I'll tell you this , the A series they are not as insanely fast nor as awesome, however these phones are the best of the best from the Samsung Series for the super cheap little phones. And I could still use the Galaxy AI option with those much cheaper, but useful phones.
Value
4
Response from Samsung USBy R&R, May 7, 2026
Hi there Yulyasha,
Thank you for sharing your experience with the Galaxy A17 5G. It’s great to hear that the A series continues to deliver a reliable Galaxy experience, including features like Smart AI. The Galaxy A17 5G introduces Awesome Intelligence for smarter, more efficient use. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and Circle to Search. To learn more about how these Smart AI features can enhance your daily use, please check out the link below.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It’s great to hear that the A series continues to deliver a reliable Galaxy experience, including features like Smart AI. The Galaxy A17 5G introduces Awesome Intelligence for smarter, more efficient use. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and Circle to Search. To learn more about how these Smart AI features can enhance your daily use, please check out the link below.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 15, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Screen shots
on April 15, 2026
Posted by: Tooty69
[This review was collected as part of a promotion.] I use for work, home, streaming but for some reason I can no longer do screen shots
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the fact that this phone is so fast
on April 15, 2026
Posted by: MrsMckelvey9502
[This review was collected as part of a promotion.] The speed that this phone has is awesome there is no drag what so ever I really pleased with this device
Value
5
Written by a customer while visiting Samsung US