Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This phone has great features.
on April 20, 2026
Posted by: CrimsonDawn
[This review was collected as part of a promotion.] I use my phone for important phone calls, taking photos, watching videos, and of course listening to music. I have played games but not as much. I have enjoyed the space it gives. It takes great photos and videos. I have used the Galaxy AI and its been fun at times. Having it so long though, 'm starting to have memory issues.
Value
4
Response from Samsung USBy R&R, April 22, 2026
Hi CrimsonDawn,
It's wonderful to hear that you're enjoying the Galaxy A17 5 G's features, storage, and overall versatility. Whether it's for photos, music, or everyday tasks, this device is designed to keep everything organized in one place. We appreciate your feedback, as it highlights valuable long-term usage experiences. Thank you for being a Samsung customer!
-Ty
Samsung Support
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It's wonderful to hear that you're enjoying the Galaxy A17 5 G's features, storage, and overall versatility. Whether it's for photos, music, or everyday tasks, this device is designed to keep everything organized in one place. We appreciate your feedback, as it highlights valuable long-term usage experiences. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy phone
on April 20, 2026
Posted by: Shadya117
[This review was collected as part of a promotion.] I have been using Samsung for years and have no complaints!
Value
4
Response from Samsung USBy R&R, April 22, 2026
Hi there Shadya117,
It's great to hear that Samsung has consistently been a part of your experience over the years. Devices like the Galaxy A17 5G are designed to maintain familiarity while incorporating new features. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
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Samsung Community
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It's great to hear that Samsung has consistently been a part of your experience over the years. Devices like the Galaxy A17 5G are designed to maintain familiarity while incorporating new features. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product is amazing!
on April 20, 2026
Posted by: Rjustine81
[This review was collected as part of a promotion.] Galaxy AI is amazing my new phone is working right and properly! I love my Galaxy! I use it to stream HBO max. I also love how Galaxy AI can change my beautiful pictures the phone takes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17 Aeries
on April 20, 2026
Posted by: Jills1Savior
[This review was collected as part of a promotion.] Samsung Galaxy A17 Series Phone is legit. The only problem with it is that my data (internet connection) sometimes acts up and I can't use my internet while away from my home router/modem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This series/product has excellent features...
on April 20, 2026
Posted by: Roses646
[This review was collected as part of a promotion.] My galaxy feature especially my AI are super easy to navigate.
My galaxy breaks down Instructions so that I understand what im doing, which makes my galaxy one of the best phones I've ever had...
My galaxy breaks down Instructions so that I understand what im doing, which makes my galaxy one of the best phones I've ever had...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 20, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great galaxy ai features
on April 19, 2026
Posted by: MrsByrd
[This review was collected as part of a promotion.] Galaxy AI is actually useful here. It improves photos, helps with edits, and gives smart text suggestions that save time without being annoying.
Battery life is strong and comfortably lasts a full day with normal use.
5G performance is steady for streaming, browsing, and downloads.
Galaxy Store avatar options add fun customization and let you build a more personal look for messages and profiles.
What’s not so great:
The design is plain and forgettable.
Some Galaxy AI features feel a bit too automatic, like the phone is trying to decide too much for you.
Performance can slow down when multitasking heavy apps.
Overall, the G17 5G is dependable and practical. Galaxy AI gives it a modern edge, and the avatar tools add personality, but at its core it stays a straightforward phone that focuses more on function than flair.
Battery life is strong and comfortably lasts a full day with normal use.
5G performance is steady for streaming, browsing, and downloads.
Galaxy Store avatar options add fun customization and let you build a more personal look for messages and profiles.
What’s not so great:
The design is plain and forgettable.
Some Galaxy AI features feel a bit too automatic, like the phone is trying to decide too much for you.
Performance can slow down when multitasking heavy apps.
Overall, the G17 5G is dependable and practical. Galaxy AI gives it a modern edge, and the avatar tools add personality, but at its core it stays a straightforward phone that focuses more on function than flair.
Value
3
Response from Samsung USBy R&R, April 21, 2026
Good day MrsByrd,
Thank you for the detailed analysis. The Galaxy A17 5G truly stands out with its AI features that enhance convenience in photos, messaging, and everyday tasks. It's great to see how these tools make a difference, along with strong battery life and reliable connectivity. While the full rollout of Galaxy AI has not yet reached the A series, you do have access to various features. These include a default digital assistant, Gemini integration, seamless action across apps, and the Circle to Search functionality. The A37 5G and A57 5G models also provide smart capture with AI Select, the Read Aloud feature in Samsung Internet, and AI editing tools in the Gallery. Please take a moment to check out our online resource linked below for more details on the AI features available on your Galaxy A17 5G. Your balanced feedback helps highlight both the strengths and areas for improvement. Thank you for being a Samsung customer!
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for the detailed analysis. The Galaxy A17 5G truly stands out with its AI features that enhance convenience in photos, messaging, and everyday tasks. It's great to see how these tools make a difference, along with strong battery life and reliable connectivity. While the full rollout of Galaxy AI has not yet reached the A series, you do have access to various features. These include a default digital assistant, Gemini integration, seamless action across apps, and the Circle to Search functionality. The A37 5G and A57 5G models also provide smart capture with AI Select, the Read Aloud feature in Samsung Internet, and AI editing tools in the Gallery. Please take a moment to check out our online resource linked below for more details on the AI features available on your Galaxy A17 5G. Your balanced feedback helps highlight both the strengths and areas for improvement. Thank you for being a Samsung customer!
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It's a good phone but
on April 19, 2026
Posted by: Jaiden
[This review was collected as part of a promotion.] The phone is really good but while gaming sometimes it can lag bad and back than with my a15 5g is also a good phone but lags not a lot just depends on game or it just heats up or when playing long time 4hours streight it crashes
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hello Jaiden,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that you are enjoying the phone overall. Performance can vary based on the specific game and the length of your sessions. Features like Device Care can help maintain smooth operation during longer use. Please check the link below for more tips on keeping your device running efficiently. Samsung is continuously working to enhance performance so you can keep enjoying your time with your device. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that you are enjoying the phone overall. Performance can vary based on the specific game and the length of your sessions. Features like Device Care can help maintain smooth operation during longer use. Please check the link below for more tips on keeping your device running efficiently. Samsung is continuously working to enhance performance so you can keep enjoying your time with your device. Thank you for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US