Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great Phone
on April 20, 2026
Posted by: RosiePosie
[This review was collected as part of a promotion.] I’ve been using the Galaxy A17 5G for a while now, and it’s a solid everyday phone that keeps things simple and reliable.
The battery is easily the best part—it lasts all day without me having to think twice about charging. Performance is smooth for regular use like calls, apps, and streaming. It’s not built for heavy multitasking or gaming, but it handles the basics without slowing me down.
The display looks good for daily use, and the 5G connectivity is a nice bonus when I’m in a strong coverage area. The camera does well in good lighting—clear enough for everyday shots—but low light definitely isn’t its strong side.
Overall, it’s not flashy or high-end, but it’s dependable. If you want a phone that just works, lasts long, and doesn’t cost a fortune, this one delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and takes good pic
on April 20, 2026
Posted by: Stitchlover93
[This review was collected as part of a promotion.] The galaxy ai is amazing I use it quiet a bit. This phone takes great pictures. The battery life on this device is amazing. Streaming on it is also great. Very good picture. The sound on the phone is spectacular. I would recommend the Samsung galaxy to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Having issues with storage from store transfer to
on April 20, 2026
Posted by: Specialedgell
[This review was collected as part of a promotion.] Great phone problems are with Mobile carrier my storage is messed up and they erased very important messages I need for a lawyer.need to get back somehow.other than that live the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Money please
on April 20, 2026
Posted by: Nightmare1995
[This review was collected as part of a promotion.] Galaxy AI great product and even better uses i hate my wife
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good.
on April 20, 2026
Posted by: Bagman
[This review was collected as part of a promotion.] I'm disabled. This phone helps me with my interactions with the world. I pay bills and keep up with the day to day stuff going on around me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product
on April 20, 2026
Posted by: Not4Everyone
[This review was collected as part of a promotion.] This phone at first I thought it would be a great phone but No its not its slow its lagging I don't have many apps on here cause it talks about space and its glitches and yet ive only had this phone for about 2 months, if I win this I'd use it to buy me a better Samsung phone!
Value
1
Response from Samsung USBy R&R, April 21, 2026
Hello Not4Everyone,
Thank you for sharing your experience. The Galaxy A17 5G is designed for everyday use, offering essential features and reliable connectivity. If your device is becoming glitchy or slow, you can improve its performance by cleaning up its memory.
To do this, go to Settings, swipe to find "Device care," then tap it. Next, select "Memory" and tap "Clean now" to free up memory by stopping background apps. If there are apps you'd like to keep running in the background, you can add them to the "Excluded apps" list to prevent them from being closed when you use this feature.
Your feedback plays a crucial role in shaping future improvements across the Galaxy lineup. A more thorough way to clear your phone's memory is to reboot it occasionally. You can restart your phone at any time by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select "Restart," then tap "Restart" again. If prompted, you may need to enter your PIN or password after the reboot is complete.
For more details on how to set up your Galaxy A17 5G to keep it running smoothly, you can read the online article linked below. Thank you for your review and for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G is designed for everyday use, offering essential features and reliable connectivity. If your device is becoming glitchy or slow, you can improve its performance by cleaning up its memory.
To do this, go to Settings, swipe to find "Device care," then tap it. Next, select "Memory" and tap "Clean now" to free up memory by stopping background apps. If there are apps you'd like to keep running in the background, you can add them to the "Excluded apps" list to prevent them from being closed when you use this feature.
Your feedback plays a crucial role in shaping future improvements across the Galaxy lineup. A more thorough way to clear your phone's memory is to reboot it occasionally. You can restart your phone at any time by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select "Restart," then tap "Restart" again. If prompted, you may need to enter your PIN or password after the reboot is complete.
For more details on how to set up your Galaxy A17 5G to keep it running smoothly, you can read the online article linked below. Thank you for your review and for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Over all the product serves it's purpose
on April 20, 2026
Posted by: Maddad2
[This review was collected as part of a promotion.] I've noticed that it falls short of peak performance during peak hours of the day & evening .
Not even galaxy A.I. could fix that .
Not even galaxy A.I. could fix that .
Value
4
Response from Samsung USBy R&R, April 24, 2026
Hey Maddad2,
The Galaxy A17 5G is designed to handle everyday tasks efficiently while providing strong performance. Your feedback on its performance during busy times is important and offers valuable insights into daily usage. If you notice your device slowing down during peak times, consider using the Quick Optimization feature. This feature enhances your device's performance by identifying apps that consume excessive battery power. It also frees up memory by clearing unnecessary items, deleting unneeded files, scanning for malware, and closing apps running in the background.
Optimizing your phone is quick and easy. Just go to Settings, swipe to and tap on Device care, then tap on Optimize now, and finally tap Done. For more information, please check the link provided below. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G is designed to handle everyday tasks efficiently while providing strong performance. Your feedback on its performance during busy times is important and offers valuable insights into daily usage. If you notice your device slowing down during peak times, consider using the Quick Optimization feature. This feature enhances your device's performance by identifying apps that consume excessive battery power. It also frees up memory by clearing unnecessary items, deleting unneeded files, scanning for malware, and closing apps running in the background.
Optimizing your phone is quick and easy. Just go to Settings, swipe to and tap on Device care, then tap on Optimize now, and finally tap Done. For more information, please check the link provided below. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love how fast the data is
on April 20, 2026
Posted by: 405SouthSt
[This review was collected as part of a promotion.] That's good for everything but doing video calls. It always shuts off and restarts.
Value
4
Response from Samsung USBy R&R, April 24, 2026
Hey 405SouthSt,
We are so glad to hear that you're enjoying the fast data speeds on your Galaxy A17 5G! That kind of performance truly makes a difference in your daily activities. It's great to know that your experience during video calls stands out, and feedback like yours emphasizes the importance of consistency in everything you do.
If you notice that your phone is restarting occasionally, it could be related to a setting on your device. You can prevent this by going to Settings > Battery and Device Care > Auto Optimization > Auto Restart. Disabling this feature will allow you to be notified before your phone restarts, whether it's due to a software update or a newly installed app.
Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are so glad to hear that you're enjoying the fast data speeds on your Galaxy A17 5G! That kind of performance truly makes a difference in your daily activities. It's great to know that your experience during video calls stands out, and feedback like yours emphasizes the importance of consistency in everything you do.
If you notice that your phone is restarting occasionally, it could be related to a setting on your device. You can prevent this by going to Settings > Battery and Device Care > Auto Optimization > Auto Restart. Disabling this feature will allow you to be notified before your phone restarts, whether it's due to a software update or a newly installed app.
Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US