Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,747 Reviews)
Rating breakdown 3,747 reviews
5 Stars
2,193
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This product is good.
on August 3, 2026
Posted by: newly00
[This review was collected as part of a promotion.] "i choose" this device to stream,game,and surf the web. If you want to learn how to use a different product this is it.
Value
4
Response from Samsung USBy R&R, August 5, 2026
Hey there newly00,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device provides enjoyable streaming, responsive web browsing, and smooth gaming for everyday use. We're glad to hear that it has given you a refreshing experience with many features to explore. Thank you for discovering more with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device provides enjoyable streaming, responsive web browsing, and smooth gaming for everyday use. We're glad to hear that it has given you a refreshing experience with many features to explore. Thank you for discovering more with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
This device is not worth it
on August 3, 2026
Posted by: Gammy45
[This review was collected as part of a promotion.] I chose this device because I liked the A36 model. I really despise this phone it gets hot while I'm on it doesn't hold a charge just all around an unpleasant experience so far
Value
2
Response from Samsung USBy R&R, August 4, 2026
Hi Gammy45,
Thank you for sharing your experience with your Galaxy A17 5G. All Galaxy devices have a specific temperature range in which they operate optimally. While it's normal for them to feel warm under certain conditions, such as during charging, this does not impact their lifespan or performance. However, if your device gets too warm, it can raise some concerns. Fortunately, Galaxy devices are equipped with built-in safeguards that will alert you and protect the device if its temperature exceeds the normal operating range.
There are several factors that can cause your device to warm up, including:
- Running multiple apps for an extended period
- Using processor-intensive applications, such as gaming or GPS tracking
- Charging with a non-Samsung, incompatible, or defective charger (and USB cable)
- Initial setup and data transfer from a previous device
- Installing system or firmware updates
Here are some tips on what to do if your Galaxy device becomes too warm:
1. Disconnect the charger and close any running apps until the device cools down.
2. Try using a different Samsung-approved charger (and USB cable) when charging. If you are using a wireless charger, remove any metal or magnetic objects between the device and the charger. Ensure the device is charged on a hard, flat surface.
3. Turn off Wi-Fi, GPS, and Bluetooth when they are not in use. Lower the device's screen brightness, and delete any unused or unnecessary files and apps.
4. Keep the device’s software and apps updated to their latest versions.
For more information, please refer to the link below. If you need further assistance, feel free to reach out to our Samsung Support Team. Thank you for your review, and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A17 5G. All Galaxy devices have a specific temperature range in which they operate optimally. While it's normal for them to feel warm under certain conditions, such as during charging, this does not impact their lifespan or performance. However, if your device gets too warm, it can raise some concerns. Fortunately, Galaxy devices are equipped with built-in safeguards that will alert you and protect the device if its temperature exceeds the normal operating range.
There are several factors that can cause your device to warm up, including:
- Running multiple apps for an extended period
- Using processor-intensive applications, such as gaming or GPS tracking
- Charging with a non-Samsung, incompatible, or defective charger (and USB cable)
- Initial setup and data transfer from a previous device
- Installing system or firmware updates
Here are some tips on what to do if your Galaxy device becomes too warm:
1. Disconnect the charger and close any running apps until the device cools down.
2. Try using a different Samsung-approved charger (and USB cable) when charging. If you are using a wireless charger, remove any metal or magnetic objects between the device and the charger. Ensure the device is charged on a hard, flat surface.
3. Turn off Wi-Fi, GPS, and Bluetooth when they are not in use. Lower the device's screen brightness, and delete any unused or unnecessary files and apps.
4. Keep the device’s software and apps updated to their latest versions.
For more information, please refer to the link below. If you need further assistance, feel free to reach out to our Samsung Support Team. Thank you for your review, and thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY A17
on August 3, 2026
Posted by: LatinoShopper
[This review was collected as part of a promotion.] This is the first galaxy phone that I'm working with and it's just great for the price. I chose it cause I truly didn't want another Moto time for a change and the truth is that I would never give up on Samsung I'm saving now so that I can get the one I truly want S26 Ultra.. I chose to upgrade. And can't wait to see what is in store..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the 5g
on August 3, 2026
Posted by: Anthonyt
[This review was collected as part of a promotion.] This device has been great I love it the ram might not be great but It's good for what I use my phone for
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung because it's the brand of phones
on August 3, 2026
Posted by: Enmanuel
[This review was collected as part of a promotion.] I chose Samsung and I bought my Samsung galaxy and I really like it so much it's not laggy like I other brand phones does so that's why I like Samsung and also the Phone UI it's modern and it's the best one I've ever seen on an android phone also my phone has a lot of storage so I can install whatever I want with no issues and a lot of stuff .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I choose Samsung because
on August 3, 2026
Posted by: Noreee
[This review was collected as part of a promotion.] I choose my Samsung galaxy A17 because it is simple and efficiently a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use
on August 3, 2026
Posted by: JenniferD
[This review was collected as part of a promotion.] I chose this phone because Samsung makes a great product. Their phones are uncomplicated and very easy to navigate. It has awesome features and I like the size. My Samsung phone fits my hand better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone 4 the money
on August 3, 2026
Posted by: MDB420
[This review was collected as part of a promotion.] I chose a galaxy phone by chance in 2009 and will re.ain a loyal Samsung customer for yerz to come. Thank u Samsung!!!
Value
5
Written by a customer while visiting Samsung US