Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(3,211 Reviews)
Open Ratings Snapshot
Rating breakdown 3,211 reviews
5 Stars
1,920
4 Stars
710
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product. 
(
6 out of 18
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4 out of 5
4
should be little more durable
on June 5, 2026
Posted by: emogamergurl90
[This review was collected as part of a promotion.] I typically use my device as a all around work horse i do game and try to do stream my gamr play on it i do stream some streaming services on it. One problem i would have to say is the glass on the lcd is lacking it breaks too easy even to most mid tier devices such as the moto g 2025 and the 2026. Wich would be for samsumg a15 5g and the a17 5g. It lacks some features like screen record for those who may want to edit their stuff for twitch and youtube. But over all good product cant wait to see what the next a series has to offer
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Phone works amazing. Good quality. Good service.
on June 5, 2026
Posted by: Lovesamsung3
[This review was collected as part of a promotion.] I use my Galaxy AI to watch YouTube and TikTok everyday and to text family and friends. I love my phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Its literally the worst phone i have ever ph
on June 5, 2026
Posted by: Steelwill
[This review was collected as part of a promotion.] Its literally the worst, slowest, terrible phone i have ever owned in 13 years i have used android phones.
Value
1 out of 5
1
Response from Samsung USBy R&RJune 8, 2026
Howdy Steelwill,
Thank you for letting us know how it is going with your Galaxy A17 5G. The Galaxy A17 5G provides access to Samsung features and connectivity in an easy-to-use package, so it is disappointing to hear that it has not met your expectations. Speed and overall performance are crucial for everyday satisfaction, and your feedback offers valuable insight. Thank you for being a Samsung customer.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product is great still confusing.\n
on June 5, 2026
Posted by: Shamsham
[This review was collected as part of a promotion.] Overall, pretty easy to navigate through don't like the fact that it keeps storing from one place to another and duplicating and tripling whatever it is that I forget that I put in there.
Value
3 out of 5
3
Response from Samsung USBy R&RJune 8, 2026
Hello Shamsham,
The Galaxy A17 5G is designed to be approachable and easy to navigate while offering access to a wide range of features. It is encouraging to hear that you found the device relatively easy to use overall. It sounds like file organization and storage behavior created some confusion, and your feedback is valuable.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My A17 is a great phone.
on June 5, 2026
Posted by: Skitzo
[This review was collected as part of a promotion.] The a17 is a great phone and is to use and the galaxy Ai is great addition and will only get better as time goes on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone to ease my way into galaxy AI.
on June 5, 2026
Posted by: BugMa121
[This review was collected as part of a promotion.] Not much of a computer person so I like that I can take my time with galaxy AI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone has great feautures for the price off it
on June 5, 2026
Posted by: Jpsmeister23
[This review was collected as part of a promotion.] Galaxy Ai is very helpfull and this device aswell is a good purchase for the price off it. Has. Anice Camera and the processor works good. It is a all i need phone and the price for what you get is not bad at all.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy A17 5G
on June 5, 2026
Posted by: KatDogMom26
[This review was collected as part of a promotion.] I mostly use my Samsung Galaxy A17 5G phone for games,social media, photos,and phone calls. I love how fast it connects to everything I need.. The picture quality is great..very clear, colors are vibrant vibrant. Calls are clear and volume controls are are excellent. I am extremely happy!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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