Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,211 Reviews)
Rating breakdown 3,211 reviews
5 Stars
1,920
4 Stars
710
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
awesome security/perks
on June 5, 2026
Posted by: temple
[This review was collected as part of a promotion.] samsung is the far best android thus far all the things this device can do your able tonprotect yourself in all aspects of digital life i do see a few thongs that needs to be added as well as a nearby device blocker of somewhat and i think apps shout start woth no premissions as i feel its the owner of the device option to select whats the best thongs for them to use on their device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Does not have very many features
on June 5, 2026
Posted by: Alisha
[This review was collected as part of a promotion.] I use for streaming and calling my family. I am on a limited income so I couldn't afford an expensive phone. I wish I had all the features that my friends have on there phones. Like screen protector, and a lot of other features
Value
2
Response from Samsung USBy R&R, June 8, 2026
Good day Alisha,
The Galaxy A17 5G offers access to Samsung features while keeping everyday tasks simple and user-friendly. We understand you were hoping for a wider range of features to better support your needs. If you're looking for accessories to complement your Galaxy A17 5G, visit the official Samsung website to find the perfect options that enhance your device experience.
To find accessories for your Galaxy A17 5G, follow these steps:
1. Go to the official Samsung website or open the Samsung Shop app on your phone or tablet.
2. Search for "Galaxy A17" in the search bar.
3. Explore the available accessories.
Add your selected items to your cart and complete your purchase. Discover the perfect accessories for your Galaxy A17 5G today!
We appreciate your comments, as they provide valuable insight into how our devices are being used. Thank you for taking the time to share your experience and for being a Samsung customer!
Get cases, chargers, and SD cards for the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010124/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
The Galaxy A17 5G offers access to Samsung features while keeping everyday tasks simple and user-friendly. We understand you were hoping for a wider range of features to better support your needs. If you're looking for accessories to complement your Galaxy A17 5G, visit the official Samsung website to find the perfect options that enhance your device experience.
To find accessories for your Galaxy A17 5G, follow these steps:
1. Go to the official Samsung website or open the Samsung Shop app on your phone or tablet.
2. Search for "Galaxy A17" in the search bar.
3. Explore the available accessories.
Add your selected items to your cart and complete your purchase. Discover the perfect accessories for your Galaxy A17 5G today!
We appreciate your comments, as they provide valuable insight into how our devices are being used. Thank you for taking the time to share your experience and for being a Samsung customer!
Get cases, chargers, and SD cards for the Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010124/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features love the performance too
on June 5, 2026
Posted by: Kobe13
[This review was collected as part of a promotion.] I love the design performance and everything else about it love the Ai too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is smooth
on June 5, 2026
Posted by: Oldmanz1
[This review was collected as part of a promotion.] The galaxy AI on this phone is awesome. It knows what I need. All transitions from page to page is smooth. The colors that come from the screen are nice. The weight is perfect. It's just a smooth phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Product has great features
on June 5, 2026
Posted by: Loka602
[This review was collected as part of a promotion.] My Samsung galaxy A17 5G . Helps me is so many ways its fast, reliable, and over all a great phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the speed and quality of my A 17 and the AI
on June 5, 2026
Posted by: godslife2009
[This review was collected as part of a promotion.] I love AI .It's so personable and getting Smarter everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The galaxy A17 5G is just for basic use
on June 5, 2026
Posted by: TheEternalDon
[This review was collected as part of a promotion.] The Galaxy A17 5G is very slow, I dont know if its based off my experience with my Galaxy S24 Ultra but the phone takes a few seconds to load a single app. Tapping on items and waiting for them to load takes forever. About to buy a galaxy S25 Edge to replace it. Buy Galaxy S and Z series phones if you want proper specs and speed on your devices.
Value
2
Response from Samsung USBy R&R, June 8, 2026
Hello TheEternalDon,
We appreciate you taking the time to reach out and letting us know how your experience with your Galaxy A17 5G has been. The Galaxy A17 5G is designed to support everyday essentials such as calling, messaging, and streaming. We understand that its overall speed may not meet your expectations, especially compared with another Samsung device. Nonetheless, the Galaxy A17 5G is excellent for basic mobile tasks.
If you’ve noticed your device is slowing down, it might be a good time to run a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. To do this, go to Settings, swipe to and tap on Device care, then select Optimize now, and finally tap Done. For more detailed information, please check out the online article linked below.
Performance can greatly influence your daily satisfaction, and we appreciate your perspective. Thank you for your feedback and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to reach out and letting us know how your experience with your Galaxy A17 5G has been. The Galaxy A17 5G is designed to support everyday essentials such as calling, messaging, and streaming. We understand that its overall speed may not meet your expectations, especially compared with another Samsung device. Nonetheless, the Galaxy A17 5G is excellent for basic mobile tasks.
If you’ve noticed your device is slowing down, it might be a good time to run a quick optimization. The Quick Optimization feature enhances your device's performance by identifying apps that drain the battery. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and easy. To do this, go to Settings, swipe to and tap on Device care, then select Optimize now, and finally tap Done. For more detailed information, please check out the online article linked below.
Performance can greatly influence your daily satisfaction, and we appreciate your perspective. Thank you for your feedback and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
could be more durable
on June 5, 2026
Posted by: emogamergurl
[This review was collected as part of a promotion.] My samsung a17 5g is used as a all round work horse, i is it for gaming and streaming one feature i have found lacking on the a17 is yhe OLED LCD screen is prone to cracking as a mid teir device this is not good when motorola puts out its competitive device such as moto g play where their glass is more durable and a way to screen record for those whom uploads to twitch and youtube. But over all great device for the price i would recommend samsung to anyone. I cannot wait to see what the next a series has instore
Value
4
Written by a customer while visiting Samsung US