Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,810 Reviews)
Rating breakdown 1,810 reviews
5 Stars
1,113
4 Stars
401
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Nice medium range phone
on May 23, 2026
Posted by: Jmyer02
[This review was collected as part of a promotion.] Use the phone for gaming and play with some A.I. with pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone has been pretty good so far
on May 24, 2026
Posted by: Demostge
[This review was collected as part of a promotion.] I mostly use the phone for online gaming.messaging and music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone is great but has issues of running slow
on May 24, 2026
Posted by: NavyVetET2
[This review was collected as part of a promotion.] I have enjoyed the phone. It has great sound and seems to have a higher volume, so you do not miss anything. The camera takes great pictures. Though I do not like that it is missing the screen recording. This makes you look for a third party system. Though I would like to see it have a screen recording function under the pulp down menu. Also have a feature to scan the system and repair failures in the program plus tell you what apps hurt the phone operating system. I get the warning of wait or close app once in a while. I would still recommend the phone to friends especially in these rough times.
Value
3
Response from Samsung USBy R&R, May 26, 2026
Greetings NavyVetET2,
Thank you for taking the time to review your Galaxy A17 5G. We're glad to hear that you've been enjoying the phone overall. We have noted your observation regarding the screen recording feature.
To check your phone's system performance, you can use the Samsung Members app. Under the Support tab, you can access Phone Diagnostics. This feature helps you verify whether your phone is functioning properly. If there are issues, you can find information about what might be wrong here.
Please visit the link below for more details. We appreciate you sharing your feedback on your experience with the device. Thank you for choosing Samsung as your go-to brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. We're glad to hear that you've been enjoying the phone overall. We have noted your observation regarding the screen recording feature.
To check your phone's system performance, you can use the Samsung Members app. Under the Support tab, you can access Phone Diagnostics. This feature helps you verify whether your phone is functioning properly. If there are issues, you can find information about what might be wrong here.
Please visit the link below for more details. We appreciate you sharing your feedback on your experience with the device. Thank you for choosing Samsung as your go-to brand.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung A17 review
on May 24, 2026
Posted by: KitCat13
[This review was collected as part of a promotion.] I love the AI feature. It gives you options to search with Google, or AI and Ai sems to be more detailed and independent in researching a item. This phone seems fste anymore durable than the A16. I love the space available on this device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Excited to see
on May 24, 2026
Posted by: LouMillionaire
[This review was collected as part of a promotion.] Phone is better than last still not comparable to the s series. Only had a few days. Processes seems to try to be keeping up. Much faster than a16 and doesn't randomly pause and glitch too much for no reason. So far so good on the upgrade. Good job Samsung.
Value
3
Response from Samsung USBy R&R, May 26, 2026
Hey there LouMillionaire,
Thanks for taking the time to share your experience with your Galaxy A17 5G. It's great to hear you've been enjoying your new phone so far. We appreciate you sharing what's stood out to you. Thank you for making Samsung a part of your day.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for taking the time to share your experience with your Galaxy A17 5G. It's great to hear you've been enjoying your new phone so far. We appreciate you sharing what's stood out to you. Thank you for making Samsung a part of your day.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung is great
on May 24, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I use this phone for everything. The quality is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great high processing speed cell phone
on May 24, 2026
Posted by: Clovesmsng
[This review was collected as part of a promotion.] Galaxy AI is the best phone, i always choose Samsung Galaxy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has been great
on May 24, 2026
Posted by: KedajDragovik1995
[This review was collected as part of a promotion.] I have been using Samsung for years. This phone that I have now being one on my favorite phones I have used. I love the camera and the microphone. I have used it to record me and my band live for the last 2 years. One thing that makes the phone really nice is also the customization features. I use the phone as my mobile office and music recorder. I can't recommend this phone enough.
Value
5
Written by a customer while visiting Samsung US