Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,811 Reviews)
Rating breakdown 1,811 reviews
5 Stars
1,114
4 Stars
401
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
galaxy a 17
on May 23, 2026
Posted by: junebug22
[This review was collected as part of a promotion.] The Samsung Galaxy A17 is a well-rounded mid-range smartphone that offers a great balance of performance, display, and battery life. It sports a 6.6-inch Full HD+ screen with vibrant colors and sharp details—perfect for streaming or gaming. Under the hood, it’s driven by a capable mid-tier chipset, ensuring smooth multitasking and decent gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The phone is unable to download updated apps.
on May 23, 2026
Posted by: Loveoutdoors
[This review was collected as part of a promotion.] The galaxy AI has been awesome however the phone will not allow me to download updated apps. This has brought safety concerns with work and my performance
Value
2
Response from Samsung USBy R&R, May 26, 2026
Hey there Loveoutdoors,
Thank you for taking the time to review your Galaxy A17 5G. We appreciate hearing about its performance and how it fits into your daily routine. App developers frequently release updates to fix bugs and improve their apps in the Play Store and Galaxy Store. Keeping your apps updated is the best way to ensure you have the latest features and optimal performance.
You don't need to worry about tracking updates for every individual app on your Galaxy phone or tablet. Instead, you can enable automatic updates, which will handle this for you. To learn more about keeping your apps up to date, please check out the article linked below. Your feedback is always valuable. Thank you for choosing Samsung.
Update apps on your Samsung Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002628/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. We appreciate hearing about its performance and how it fits into your daily routine. App developers frequently release updates to fix bugs and improve their apps in the Play Store and Galaxy Store. Keeping your apps updated is the best way to ensure you have the latest features and optimal performance.
You don't need to worry about tracking updates for every individual app on your Galaxy phone or tablet. Instead, you can enable automatic updates, which will handle this for you. To learn more about keeping your apps up to date, please check out the article linked below. Your feedback is always valuable. Thank you for choosing Samsung.
Update apps on your Samsung Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002628/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This good phone to use for every day
on May 23, 2026
Posted by: Alphan
[This review was collected as part of a promotion.] It is a perfect phone to use to like notes. And everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung review
on May 23, 2026
Posted by: Chriss1pro
[This review was collected as part of a promotion.] Perfecto pohne the picture video is good perfect inch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Having trouble
on May 23, 2026
Posted by: Angelbug1722
[This review was collected as part of a promotion.] I started using the Galaxy AI. Im still trying to lean it. The battery goes down fast. Sometimes I have to charge it a few times a day. But over ,all still not sure what all it does
Value
3
Response from Samsung USBy R&R, May 26, 2026
Hello Angelbug1722,
Thank you for sharing your thoughts on the Galaxy A17 5G. It's wonderful to hear that you've been exploring the Smart AI features, and we appreciate you taking the time to share your experience with the device.
Samsung Galaxy phones come equipped with settings and features designed to help you monitor and extend your device's battery life. You can keep track of battery performance and utilize power-saving modes when necessary to maximize battery longevity.
In the Device Care menu, you can see the estimated battery life based on your recent activity. You can also monitor how much battery different apps are consuming. To access this information, open the Settings, then swipe to and tap on Battery. Your battery usage will be displayed prominently in the center of the menu. Tap "View details" to review information about app usage, including screen-on time and screen-off time. This will help you identify which apps are draining your battery.
For more information on optimizing battery performance for your Galaxy A17 5G, please refer to the article linked below. We greatly value your feedback, and thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. It's wonderful to hear that you've been exploring the Smart AI features, and we appreciate you taking the time to share your experience with the device.
Samsung Galaxy phones come equipped with settings and features designed to help you monitor and extend your device's battery life. You can keep track of battery performance and utilize power-saving modes when necessary to maximize battery longevity.
In the Device Care menu, you can see the estimated battery life based on your recent activity. You can also monitor how much battery different apps are consuming. To access this information, open the Settings, then swipe to and tap on Battery. Your battery usage will be displayed prominently in the center of the menu. Tap "View details" to review information about app usage, including screen-on time and screen-off time. This will help you identify which apps are draining your battery.
For more information on optimizing battery performance for your Galaxy A17 5G, please refer to the article linked below. We greatly value your feedback, and thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY IS IN A LEAGUE OF THERE OWN NO 1'S CLOSE!
on May 23, 2026
Posted by: Drew87downsniper
[This review was collected as part of a promotion.] I USE MY A17 FOR EVERYTHING WORK, EDUCATION, FUN, AND COMMON PROBLEMS RESEARCH
GALAXY PHONES ARE LIKE GOD'S THE BADDESS OF THE BADDESS THERES GALAXY AND THEN EVERYBODY ELSE
THERE NOTHING I HAVEN'T BEEN ABLE TO DO ON MY SAMSUNG PHONE
IT'S LIKE A BODY PART THAT U CANT EVER BE WITHOUT A AND IF IT WERE GONE YOU WOULD JUST BE UTTERLY LOST!
I WILL NEVER OWN ANY OTHER BRAND OF PHONE OTHER THAN SAMSUNG GALAXY!
GALAXY PHONES ARE LIKE GOD'S THE BADDESS OF THE BADDESS THERES GALAXY AND THEN EVERYBODY ELSE
THERE NOTHING I HAVEN'T BEEN ABLE TO DO ON MY SAMSUNG PHONE
IT'S LIKE A BODY PART THAT U CANT EVER BE WITHOUT A AND IF IT WERE GONE YOU WOULD JUST BE UTTERLY LOST!
I WILL NEVER OWN ANY OTHER BRAND OF PHONE OTHER THAN SAMSUNG GALAXY!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Accessible, Easy to use, Great Memory
on May 23, 2026
Posted by: Rachel
[This review was collected as part of a promotion.] Galaxy AI is extremely easy and comfortable to use. Its has 5G Gemini and all my favorite apps. My bill is not costly and I just love my Galaxy A17!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy A17 5G
on May 23, 2026
Posted by: Cheesyeighteentwentyone
[This review was collected as part of a promotion.] I use my phone for work (construction). Galaxy AI helps me with any questions and provides alot answers. I also use it to unwind play games and watch movies. Also use it to keep up with my social media.
Value
5
Written by a customer while visiting Samsung US