Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
1
I truly am disappointed
on April 27, 2026
Posted by: Joshxl813
[This review was collected as part of a promotion.] My galaxy A17 i was excited to get this phone as I am a true fan of Samsung but to my dismay this is the worst phone I have ever had in my life!!!!! It's slow i mean slow my system ui is constantly crashing no matter where I am the internet signal is always low and it's not my carrier it's the phone the phone e glitches and some time I open apps and they close by themselves I took it to get looked at thinking maybe I got a virus nothing is found and the phone continues to have issues.im really upset im stuck with this phone because honestly it's been nothing but a let down I understand it's a lower end phone but my wife's lower end phone never has the issues I have with this phone oh and the battery lif on this phone is total garbage honestly with all yhe Samsung products in my home I feel like Samsung should give me a better model phone for all my trouble with both t b is and the A16 that I owned.
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hi there Joshxl813,
Thank you for taking the time to share your experience with your Galaxy A17 5G. We understand how disappointing this has been, especially as a longtime Samsung user. The Galaxy A17 5G is designed to bring together communication, apps, and AI features in one place. Your feedback underscores how important a smooth, reliable experience is day to day. Your Galaxy A17 5G is packed with the essentials to get you through your day-to-day tasks. For good performance, optimization is key. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Please learn more about how to keep your device running smoothly with Device care by checking out our online article linked below. Thank you for your review and for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to share your experience with your Galaxy A17 5G. We understand how disappointing this has been, especially as a longtime Samsung user. The Galaxy A17 5G is designed to bring together communication, apps, and AI features in one place. Your feedback underscores how important a smooth, reliable experience is day to day. Your Galaxy A17 5G is packed with the essentials to get you through your day-to-day tasks. For good performance, optimization is key. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, then tap Done. Please learn more about how to keep your device running smoothly with Device care by checking out our online article linked below. Thank you for your review and for being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever.....
on April 27, 2026
Posted by: 761skooter
[This review was collected as part of a promotion.] Best Phone, Connection works where others wont....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing it is fast and easy to use
on April 27, 2026
Posted by: Big69d
[This review was collected as part of a promotion.] I use it for all my necessities and banking and work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's a great phone but not enough storage space.
on April 27, 2026
Posted by: mom7983
[This review was collected as part of a promotion.] I dont use the AI future on my phone. Which I do everything with my phone, take photos and videos, play games, watch videos and shows, play music, text and talk on my phone also.
Value
4
Response from Samsung USBy R&R, April 30, 2026
Hi there mom7983,
Thank you for sharing your thoughts about your Galaxy A17 5G. We’re glad to hear that the device is meeting your everyday needs. The Galaxy A17 5G is designed to effectively handle a range of tasks, from media to communication, while ensuring simplicity and reliability. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about your Galaxy A17 5G. We’re glad to hear that the device is meeting your everyday needs. The Galaxy A17 5G is designed to effectively handle a range of tasks, from media to communication, while ensuring simplicity and reliability. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my Galaxy A17!
on April 27, 2026
Posted by: Djss1999
[This review was collected as part of a promotion.] Galaxy AI is top tier..!!
Buying my GalaxyA17 was the best decision I could have ever made because not only does it run wonderfully but the storage capacity is great! I absolutely love love love how big the the screen is and the camera takes pictures that are out of this world.! Let's just say if i were to go back 10 years of my life this exact phone would most definitely be the phone I'd dream of! Thank you Samsung....
Buying my GalaxyA17 was the best decision I could have ever made because not only does it run wonderfully but the storage capacity is great! I absolutely love love love how big the the screen is and the camera takes pictures that are out of this world.! Let's just say if i were to go back 10 years of my life this exact phone would most definitely be the phone I'd dream of! Thank you Samsung....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't bother
on April 27, 2026
Posted by: Ifitscheapitaintgood
[This review was collected as part of a promotion.] Didn't even pass a month before it started lagging & literally, unresponsive.
Thought i was going crazy, but nope. Other's whom had purchased this series are ALL saying the same thing. Skip it, save a little more & purchase a top of the line series (S series).
Samsung says its an affordable series, but you might as well wait till you're ready.
Thought i was going crazy, but nope. Other's whom had purchased this series are ALL saying the same thing. Skip it, save a little more & purchase a top of the line series (S series).
Samsung says its an affordable series, but you might as well wait till you're ready.
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hello there,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 Series features a vivid 6.7-inch Super AMOLED display with a smooth 90Hz refresh rate, making it ideal for scrolling, streaming, and gaming. With its slimmer dimensions and refined linear camera design, the Galaxy A17 and A17 5G offer a sleek, modern look that is sure to impress.
Storage options start at 128GB with 4GB of RAM, and you can expand your storage up to 2TB with a microSD card, providing ample space for apps, photos, and media. We understand that responsiveness is crucial, and if your device begins to slow down, there are tips and tricks to maintain its performance. The Quick Optimization feature enhances your device’s performance by identifying battery-hungry apps, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing apps running in the background.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more information on keeping your device's performance at its best, please refer to the article linked below.
The Galaxy A17 is designed for everyday tasks such as using apps, browsing, and staying connected, and your feedback helps us improve that experience. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 Series features a vivid 6.7-inch Super AMOLED display with a smooth 90Hz refresh rate, making it ideal for scrolling, streaming, and gaming. With its slimmer dimensions and refined linear camera design, the Galaxy A17 and A17 5G offer a sleek, modern look that is sure to impress.
Storage options start at 128GB with 4GB of RAM, and you can expand your storage up to 2TB with a microSD card, providing ample space for apps, photos, and media. We understand that responsiveness is crucial, and if your device begins to slow down, there are tips and tricks to maintain its performance. The Quick Optimization feature enhances your device’s performance by identifying battery-hungry apps, clearing unnecessary items from memory, deleting unneeded files, scanning for malware, and closing apps running in the background.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap Device care, then tap Optimize now, and finally tap Done. For more information on keeping your device's performance at its best, please refer to the article linked below.
The Galaxy A17 is designed for everyday tasks such as using apps, browsing, and staying connected, and your feedback helps us improve that experience. Thank you for being part of the Samsung community!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is durable
on April 27, 2026
Posted by: Jenn3979
[This review was collected as part of a promotion.] Streaming movies and games great picture quality clear crisp picture excellent sound quality like having surround sound best phone i have owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on April 27, 2026
Posted by: Mamamoo
[This review was collected as part of a promotion.] This little phone is exactly what I need it even has Galaxy AI thank you Samsung for my phone!
Value
5
Written by a customer while visiting Samsung US