Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
1
I have the Samsung A17 and I absolutely hate it
on April 27, 2026
Posted by: LouLou
[This review was collected as part of a promotion.] I have the Samsung A17 and I hate it. I havent had this phone a year yet and it freezes all the time, I miss phone calls all the time because the phone only rings some of the time. I cant make out going phone calls everytime I do it says the call cant be placed. I have to try making the call 4 times and on the 4th try it will ho through sometimes. It started doing all those crazy things at about 3 months into having it. I really need another phone but I cant afford it right now.
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hello LouLou,
We understand how important reliable calling and day-to-day performance are to you. The Galaxy A17 5G is designed to support communication, apps, and everyday tasks all in one device. Your feedback highlights the significance of consistency in staying connected.
If your device is becoming glitchy or slow, consider cleaning up its memory to improve performance. To do this, go to Settings, swipe to and tap on Device Care. Then tap on Memory, and select Clean Now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap on Excluded Apps and add your preferred apps to the list so they remain open when using this feature.
Another effective way to clear the phone’s memory is to restart it occasionally. You can restart your phone at any time by swiping down from the top of the screen with two fingers to open the Quick Settings panel, then tapping the Power icon. Tap Restart, and then tap Restart again. If prompted, enter your PIN or password once the reboot is complete. This is a useful troubleshooting step, as data builds up over time and can slow down your device.
For more information, please check out the online article linked below. Thank you for your feedback, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We understand how important reliable calling and day-to-day performance are to you. The Galaxy A17 5G is designed to support communication, apps, and everyday tasks all in one device. Your feedback highlights the significance of consistency in staying connected.
If your device is becoming glitchy or slow, consider cleaning up its memory to improve performance. To do this, go to Settings, swipe to and tap on Device Care. Then tap on Memory, and select Clean Now to free up memory by stopping background apps. If you'd like to keep certain apps running in the background, you can tap on Excluded Apps and add your preferred apps to the list so they remain open when using this feature.
Another effective way to clear the phone’s memory is to restart it occasionally. You can restart your phone at any time by swiping down from the top of the screen with two fingers to open the Quick Settings panel, then tapping the Power icon. Tap Restart, and then tap Restart again. If prompted, enter your PIN or password once the reboot is complete. This is a useful troubleshooting step, as data builds up over time and can slow down your device.
For more information, please check out the online article linked below. Thank you for your feedback, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy a17
on April 27, 2026
Posted by: SamsungGalaxyASeries
[This review was collected as part of a promotion.] I love it, i love Samsung Galaxy phones, they are the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product is great for streaming and gaming.
on April 27, 2026
Posted by: Luvdeals
[This review was collected as part of a promotion.] This product is excellent for on the go classes. I use for streaming class and videos. The use of the Galaxy AI has helped me from home work to inspirational quotes. Very business savy product.
Value
4
Response from Samsung USBy R&R, May 4, 2026
Hey Luvdeals,
It's wonderful to hear how effectively the device supports streaming and learning on the go. The AI features that assist with everything from schoolwork to inspiration truly enhance the experience. Thank you for sharing this with us and for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
It's wonderful to hear how effectively the device supports streaming and learning on the go. The AI features that assist with everything from schoolwork to inspiration truly enhance the experience. Thank you for sharing this with us and for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone
on April 27, 2026
Posted by: LoveSamsang
[This review was collected as part of a promotion.] I LOVE THIS PHONE it had enough storage for any game and I love it I have many games and I love that it can handle high quality game on roblox
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on April 27, 2026
Posted by: ItsCharted
[This review was collected as part of a promotion.] This phone is unique. The camera takes amazing pictures front and back. I would recommend this phone to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My first smartphone. I really enjoy it.
on April 27, 2026
Posted by: Oldman
[This review was collected as part of a promotion.] I enjoy shopping and using AI to learn new things.
Value
4
Response from Samsung USBy R&R, May 4, 2026
Hey there Oldman,
We are thrilled to hear that your first experience with a smartphone has been so positive. Discovering new features and using AI to enhance your learning truly adds an exciting dimension to everyday use. Thank you for sharing your experience with us, and for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that your first experience with a smartphone has been so positive. Discovering new features and using AI to enhance your learning truly adds an exciting dimension to everyday use. Thank you for sharing your experience with us, and for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A 17 5G Review
on April 27, 2026
Posted by: LadyBug26
[This review was collected as part of a promotion.] I purchased the A17 5G phone a few weeks ago and I can say that I'm very happy and pleased with it. I really love the amount of Gigs that comes with the phone. The triple camera takes bold and vivid pictures and videos. I can't forget about Galaxy AI which is a great asset for me and my husband because of how easy it is to use, if you have an idea or a quick question about anything ask Galaxy AI and you'll get the answer.
Overall I'm a estactic Samsung Galaxy Fan and member for life..
I'm giving my A 17 Samsung Galaxy and AI a 10 Star approval Rating.
Overall I'm a estactic Samsung Galaxy Fan and member for life..
I'm giving my A 17 Samsung Galaxy and AI a 10 Star approval Rating.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Too much lag. my gs20 was faster than this.
on April 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Same as title. Long lag time then my gs20. I would rather go back to gs20. Just not happy, sorry. I love Samsung galaxy phones. They are my best bet even back on the 90s.
Value
4
Response from Samsung USBy R&R, May 4, 2026
Hello KatWhit,
Thank you for sharing your insight on your Galaxy A17 5G. We hear your comparison to previous Galaxy devices and understand how important speed and responsiveness are. Your continued support over the years means a lot, and your feedback helps highlight where performance expectations matter most. Thank you for sharing this. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your insight on your Galaxy A17 5G. We hear your comparison to previous Galaxy devices and understand how important speed and responsiveness are. Your continued support over the years means a lot, and your feedback helps highlight where performance expectations matter most. Thank you for sharing this. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US