Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,211 Reviews)
Rating breakdown 3,211 reviews
5 Stars
1,920
4 Stars
710
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great phone, smooth performance, good battery life
on June 8, 2026
Posted by: PrinceCharming79
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy A17 for a while now, and overall I'm very impressed with what Samsung has delivered at this price point. The phone feels comfortable in the hand, the display is bright and colorful, and everyday performance has been smooth for browsing, social media, streaming videos, and light gaming. One of the standout features is Samsung's software experience. The interface is clean, easy to navigate, and packed with useful features that make day-to-day use enjoyable. Battery life has also been a strong point. I can easily get through a full day of use without worrying about finding a charger, which is something I value in a smartphone. The camera system performs well for casual photography. Photos come out clear in good lighting, colors look natural, and the camera app is simple enough for anyone to use. While it may not compete with flagship devices, it certainly delivers solid results for the price. I also appreciate Samsung's focus on Galaxy AI features. Having AI-powered tools integrated into the Galaxy ecosystem helps improve productivity and convenience. Features that assist with writing, searching, editing, and organizing information add extra value and make the device feel more modern and capable than many other phones. Overall, the A17 offers an excellent balance of performance, battery life, software features, and value. If you're looking for an affordable smartphone with a trusted brand, useful Galaxy AI capabilities, this is it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing sound quality
on June 8, 2026
Posted by: KristaKAY
[This review was collected as part of a promotion.] I love how loud and strong the sound is on this phone it is incredible I can listen to my music out loud if I don't have headphones in and still here everything also if I have bluetooth headphones paired to it it sounds even better and the picture quality the camera is amazing I highly recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A 17 5G
on June 8, 2026
Posted by: Millera2484
[This review was collected as part of a promotion.] The galaxy A 17 5G is one of the best galaxy devices I have used.the galaxy AI is the best i have used as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is okay but not best
on June 8, 2026
Posted by: Wrbbie187
[This review was collected as part of a promotion.] The galaxy a17 im still checking it out but had it about 2 weeks and idk why but all b the apps automatically refresh everytime u switch apps or pages and id difficult to use on sites that require 2fa the battery life is decent but like most new phones nowadays it did not come with a block to plug charger into wall just c on c cord the picture is no t bad and the. Screen size is nice over all the price is better than real galaxy and u can till it is generic downgrade s version of recent older ones
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hello Wrbbie187,
The Galaxy A17 5G offers a sleek design along with convenient features that simplify everyday tasks. We value your constructive feedback and understand your concerns about app performance and overall device functionality after a short period of use. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
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Samsung Community
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Facebook
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The Galaxy A17 5G offers a sleek design along with convenient features that simplify everyday tasks. We value your constructive feedback and understand your concerns about app performance and overall device functionality after a short period of use. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great to see if this phone is a good option for me
on June 8, 2026
Posted by: Wainer
[This review was collected as part of a promotion.] Its a great phone 📱 ai works for me and I will be a long time galaxy guy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a ton of great features
on June 8, 2026
Posted by: Katnissletsplay
[This review was collected as part of a promotion.] I am blown away by the slender phone and the dynamic look. The camera takes beautiful pictures and captures the essence of what I am taking a picture of. The automatic spell checker that corrected my messages is a blessing for me.
I can't wait to figure out all of the features and special short cuts. I am so excited.
AI had already helped me so much to write listing to look up hardware and to assign value to items. Who needs a partner when you have this great phone?!
I can't wait to figure out all of the features and special short cuts. I am so excited.
AI had already helped me so much to write listing to look up hardware and to assign value to items. Who needs a partner when you have this great phone?!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not my greatest choice
on June 8, 2026
Posted by: Angeleyes
[This review was collected as part of a promotion.] My Galaxy A17 is slow, gets super hot and randomly shuts off on me.
Value
3
Response from Samsung USBy R&R, June 10, 2026
Hello there Angeleyes,
Thank you for sharing your experience with us about your Galaxy A17 5G. The Galaxy A17 5G features a bright display and a variety of functions that help you stay connected and entertained. We understand your concerns regarding device temperature, performance, and unexpected shutdowns. If you notice that your phone is slowing down or getting warm, it may be time for an update. This could be related to the phone itself or to the apps you use most frequently.
Fortunately, there is typically a quick fix. The Quick Optimization feature can enhance your device's performance by identifying apps that consume excessive battery power, which may be causing your phone to heat up. This feature also clears unnecessary items from memory, deletes redundant files, scans for malware, and closes background apps.
Optimizing your phone is quick and simple. To do this, go to Settings, swipe to and tap Device Care, then select Optimize Now and tap Done. For more information, please check out the link provided below. We appreciate you sharing your experience with us and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us about your Galaxy A17 5G. The Galaxy A17 5G features a bright display and a variety of functions that help you stay connected and entertained. We understand your concerns regarding device temperature, performance, and unexpected shutdowns. If you notice that your phone is slowing down or getting warm, it may be time for an update. This could be related to the phone itself or to the apps you use most frequently.
Fortunately, there is typically a quick fix. The Quick Optimization feature can enhance your device's performance by identifying apps that consume excessive battery power, which may be causing your phone to heat up. This feature also clears unnecessary items from memory, deletes redundant files, scans for malware, and closes background apps.
Optimizing your phone is quick and simple. To do this, go to Settings, swipe to and tap Device Care, then select Optimize Now and tap Done. For more information, please check out the link provided below. We appreciate you sharing your experience with us and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone , very easily to understand.
on June 7, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] My device is wonderful when it comes to streaming ,playing games or music .I absolutely love it .
Value
5
Written by a customer while visiting Samsung US