Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This is the upgrade I didn't know I needed.
on June 29, 2026
Posted by: Im2misunderstood
[This review was collected as part of a promotion.] The "Galaxy Ai" feature is probably the most helpful feature, its like a personal assistant. I can do multiple tasks for example and be in a zoom meeting and be taking notes and browsing the social media, all at the same time. Who said i couldn't multi-task?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Experience With this Samsung A17 Budget Phone
on June 29, 2026
Posted by: NateDawg
[This review was collected as part of a promotion.] It's a budget phone so don't compare it with the newer high end phones that's are coming out but tbh if you were to compare them it wouldn't be far behind, I mean I lt can literally do anything higher budget phones do just with slower speeds and computer processing. So if you need a phone that's not a daily use this phone is perfect and if you want this phone to be daily that's also fine just don't act like it's a mobile PC
Value
4
Response from Samsung USBy R&R, July 17, 2026
What’s up NateDawg,
Thank you for sharing how it has been going with your Galaxy A17 5G. The Galaxy A17 5G offers reliable everyday performance, a vibrant display, and useful features for communication, apps, and entertainment. You gave a thoughtful perspective on how it compares with more powerful devices, and it is great to hear it can still handle many of the same daily tasks when expectations are matched to its performance level. Thank you for sharing your honest Samsung experience.
-Ty
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Thank you for sharing how it has been going with your Galaxy A17 5G. The Galaxy A17 5G offers reliable everyday performance, a vibrant display, and useful features for communication, apps, and entertainment. You gave a thoughtful perspective on how it compares with more powerful devices, and it is great to hear it can still handle many of the same daily tasks when expectations are matched to its performance level. Thank you for sharing your honest Samsung experience.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
My phone opinion
on June 29, 2026
Posted by: Stevecal2
[This review was collected as part of a promotion.] I recently purchased a Galaxy A17 5G and it works wonders. Definitely is an upgrade from my previous phone which was much slower. I finally am experiencing sufficient memory and vivid screen colors. I am able to play my fan duel games without issue due to this upgraded phone. I needed a change and this phone is what I needed for sure. Great Galaxy AI.
Value
4
Response from Samsung USBy R&R, July 17, 2026
Hi there Stevecal2,
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G brings generous memory, vivid screen colors, and smoother performance for gaming and everyday use. It is great to hear the phone feels like a true upgrade from your previous device and that the AI features adds even more value to the experience. Thank you for upgrading with Samsung.
-Ty
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Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G brings generous memory, vivid screen colors, and smoother performance for gaming and everyday use. It is great to hear the phone feels like a true upgrade from your previous device and that the AI features adds even more value to the experience. Thank you for upgrading with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
It's ok for a new model.
on June 29, 2026
Posted by: Galaxy
[This review was collected as part of a promotion.] I bought this because my a14 dogged out. However it runs slow and the battery doesn't hold for long.
I do like the amount of storage on this phone. I wish I could play better games on here.
I do like the amount of storage on this phone. I wish I could play better games on here.
Value
3
Response from Samsung USBy R&R, July 2, 2026
Hiya Galaxy,
The Galaxy A17 5G offers expanded storage, 5G connectivity, and a large display, making it ideal for streaming, gaming, and daily use. It's great to hear that the additional storage has been beneficial since your upgrade from the A14. If you start to notice that your device is slowing down or the battery isn't lasting as long, it might be a good time to optimize your device.
The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. To do this, go to Settings, scroll to find Device Care, tap on Optimize Now, and then click Done.
For more information, you can check out the online article linked below. Your feedback about slower performance, battery life, and gaming experience is valuable to our teams. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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The Galaxy A17 5G offers expanded storage, 5G connectivity, and a large display, making it ideal for streaming, gaming, and daily use. It's great to hear that the additional storage has been beneficial since your upgrade from the A14. If you start to notice that your device is slowing down or the battery isn't lasting as long, it might be a good time to optimize your device.
The Quick Optimization feature improves your device's performance by identifying apps that drain battery life. It efficiently removes unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and easy. To do this, go to Settings, scroll to find Device Care, tap on Optimize Now, and then click Done.
For more information, you can check out the online article linked below. Your feedback about slower performance, battery life, and gaming experience is valuable to our teams. Thank you for being a part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Great fast dependable
on June 29, 2026
Posted by: Brittney
[This review was collected as part of a promotion.] The Samsung Galaxy a17 is great fast dependable and is my life line.
Value
4
Response from Samsung USBy R&R, July 17, 2026
Hey Brittney,
Thank you for sharing your thoughts on the Galaxy A17 5G. We are thrilled to hear how reliable your phone has been for you. The Galaxy A17 5G offers fast performance, dependable connectivity, and a vibrant display for everyday use. It’s great to know that your phone has become an essential part of your daily life. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A17 5G. We are thrilled to hear how reliable your phone has been for you. The Galaxy A17 5G offers fast performance, dependable connectivity, and a vibrant display for everyday use. It’s great to know that your phone has become an essential part of your daily life. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
It works really well I love Samsung products
on June 29, 2026
Posted by: Ninersman
[This review was collected as part of a promotion.] I have a Samsung galaxy a14 but and still going strong so I know that these are good phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleased with my A17G5
on June 29, 2026
Posted by: Cruzer
[This review was collected as part of a promotion.] Without my A17 5G, I believe I couldn't live it comes very handy in my day to day life. It keeps me very close with my siblings, I get to photo outdoors activities such as birds, Osprey, bird nests, aside other outdoor activities that unfold unpredictively. So yes, I'm very happy with my A17 G5 to whom it may concern thank you very much!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
pretty great for the average person
on June 29, 2026
Posted by: Benjamin
[This review was collected as part of a promotion.] Very much up to date with all apps and the service features as far as having Galaxy AI and everything preloaded into one device at an affordable cost you can't go wrong
Value
5
Written by a customer while visiting Samsung US