Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,812 Reviews)
Rating breakdown 1,812 reviews
5 Stars
1,114
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Only issue i have is that the sim card faults out
on May 17, 2026
Posted by: Ogersmash72
[This review was collected as part of a promotion.] The AI feature is a very well adapted feature and is easy to use. The a17 is a nice addition with a great camera but I wish some of the new features would stop the pop ups and allow for opting out of things easily.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone. Could use more ram
on May 17, 2026
Posted by: Corbinks
[This review was collected as part of a promotion.] Galaxy Ai is a cool feature. Only problem i have with the device is the touch sensitivity is a little high and it laggs a little. Could use more ram to speed it up a little
Value
3
Response from Samsung USBy R&R, May 21, 2026
Hi there Corbinks,
Thank you for sharing your thoughts on the Galaxy A17 5G. Galaxy AI brings some really fun and useful features to the experience, and your feedback about the touch response and performance is appreciated. The large display and everyday functionality still make this device a solid companion for daily use. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. Galaxy AI brings some really fun and useful features to the experience, and your feedback about the touch response and performance is appreciated. The large display and everyday functionality still make this device a solid companion for daily use. Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is my everything. Id be lost without it
on May 17, 2026
Posted by: LovemyA17
[This review was collected as part of a promotion.] This phone is all I use for gaming watching movies as ND listening to music. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galacy has proven to be a must need & must have
on May 17, 2026
Posted by: ChurchGirl
[This review was collected as part of a promotion.] Having my Galaxy with the ability to go from sending a text to getting an email to answering an important phone call to even taking a much needed " me break" to watching a favorite TV show or movie WITH EASE! Making it seem that I'm super smooth, incredibly got it all together a wonderfully attention to detail that makes every second of everyday count! Wasted time has no room here !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So far it's reliable
on May 17, 2026
Posted by: Peaches89
[This review was collected as part of a promotion.] So far I can't complain about any thing other than my galaxy not wanting to update correctly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a wonderful phone !
on May 17, 2026
Posted by: The1uWant2know
[This review was collected as part of a promotion.] I have really enjoyed my Samsung galaxy 17. I use it for everyday uses , I stream and I also play lots of games on it. The Samsung AI is really smart and super up to date !!! It stays keeping up with me and I have no complaints. I'm excited to see how the newer models that the future holds for Samsung and how they evolve!! Thank you Samsung! Keep up the great work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A budget phone with top performance
on May 18, 2026
Posted by: Virgosun86
[This review was collected as part of a promotion.] For being a budget phone, the Galaxy A17 model performs on a top tier level with features and camera specs that go beyond the unimaginable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The product doesn't have good microphone quality
on May 18, 2026
Posted by: ClinkClink6
[This review was collected as part of a promotion.] Doesn't connect to networks that are nearby and have to manage your software to often improve the quality and data
Value
2
Response from Samsung USBy R&R, May 19, 2026
Hello ClinkClink6,
Thank you for sharing your feedback on the Galaxy A17 5G. Reliable connectivity and clear communication are essential aspects of the everyday smartphone experience, and your insights are valuable.
Depending on your region and environment, your device may temporarily disconnect from the mobile network or experience a slow connection. This could be influenced by your subscribed plan, access region, and mobile network settings. To resolve this, you can reset your network settings by following these steps:
1. Open **Settings**, then tap **General management**.
2. Tap **Reset**, and then select **Reset network settings**.
3. Tap **Reset settings**. If you have set a PIN or password, you will be prompted to enter it to continue.
4. Finally, tap **Reset** to complete the process. You can then test your mobile connection.
Additionally, don’t forget to check for critical updates that may be necessary for your phone. To check for updates, go to **Settings** > **Software update** > **Check for updates** to download any important connectivity patches.
The Galaxy A series continues to provide helpful features, smooth performance, and smart AI capabilities designed to support daily use in a simple and accessible manner. Thank you for choosing Samsung!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A17 5G. Reliable connectivity and clear communication are essential aspects of the everyday smartphone experience, and your insights are valuable.
Depending on your region and environment, your device may temporarily disconnect from the mobile network or experience a slow connection. This could be influenced by your subscribed plan, access region, and mobile network settings. To resolve this, you can reset your network settings by following these steps:
1. Open **Settings**, then tap **General management**.
2. Tap **Reset**, and then select **Reset network settings**.
3. Tap **Reset settings**. If you have set a PIN or password, you will be prompted to enter it to continue.
4. Finally, tap **Reset** to complete the process. You can then test your mobile connection.
Additionally, don’t forget to check for critical updates that may be necessary for your phone. To check for updates, go to **Settings** > **Software update** > **Check for updates** to download any important connectivity patches.
The Galaxy A series continues to provide helpful features, smooth performance, and smart AI capabilities designed to support daily use in a simple and accessible manner. Thank you for choosing Samsung!
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US