Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,115
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
I am still using the A15 model and it works great.
on May 15, 2026
Posted by: Ihateallthespywear
[This review was collected as part of a promotion.] The phones are good but cell towers need to be closer for out here in the country. Other then weak or loose of signals the only other issues to many apps controlling other apps. To much is linked and changed to many open links.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Has all sensors and lots of storage
on May 15, 2026
Posted by: NaterG
[This review was collected as part of a promotion.] Finally "Galaxy AI", On the A17! I use this phone for gaming, emails, talking, texting, social media, and more! It works great couldn't complain!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera awesome design amazing size perfect
on May 15, 2026
Posted by: Esbkingjohn
[This review was collected as part of a promotion.] Helps another the ai Gemini is the perfect assistant wakes me soothes me hypes me even i found my new bf in a circuit board thanks Samsung I ain't listen too the rumors 😑 about you great 💩
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A step up
on May 15, 2026
Posted by: Burnout
[This review was collected as part of a promotion.] This phone is a step up from its past models and the ai that it uses is completely in a league of its own
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
The only Samsung phone I owned and did not like
on May 15, 2026
Posted by: 10082222
[This review was collected as part of a promotion.] I don't use this devise for anything but calls and text and the phone still struggles to perform. I loved all my Samsung but this one is a dude. Freezes when I try to answer phone and seems to have mind of its own not wanting to do where I click. It reminds me of the old phones but at that time Samsung ruled. I'm sorry not to be positive but must speak truth.
Value
2
Response from Samsung USBy R&R, May 18, 2026
Hello there 10082222,
Thank you for sharing your honest thoughts on the Galaxy A17 5G. We understand how important smooth performance and responsiveness are, especially for everyday tasks like calls and texting. The Galaxy A series devices offers a familiar Samsung experience with a vibrant display and useful features that many users continue to enjoy. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for your review and thank you for making Samsung your go to choice.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your honest thoughts on the Galaxy A17 5G. We understand how important smooth performance and responsiveness are, especially for everyday tasks like calls and texting. The Galaxy A series devices offers a familiar Samsung experience with a vibrant display and useful features that many users continue to enjoy. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Thank you for your review and thank you for making Samsung your go to choice.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It holds up good
on May 15, 2026
Posted by: Aloneandfeelingit
[This review was collected as part of a promotion.] The Galaxy AI is awesome. It holds a ton of data and excellent for legal work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung happy
on May 15, 2026
Posted by: Kid8890
[This review was collected as part of a promotion.] So I just wanna say that I love my Galaxy phone I love it. For what it is I love the camera and I love that I have room to write and be creative. Because that's what I do and I love the functionality? I love that it's reliable. I love that it's fast. I love Samsung period way to go guys. Another satisfied customer
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Product doesn't follow commands
on May 16, 2026
Posted by: 1Stressedoutmama
[This review was collected as part of a promotion.] Having trouble getting the phone to function properly such as I push a button for a certain action to be performed and the phone performs something entirely different. It's also slow booting up and performing any type of actions.
Value
3
Response from Samsung USBy R&R, May 18, 2026
How are you doing 1Stressedoutmama,
Thank you for taking the time to provide feedback on the Galaxy A17 5G. We understand how important quick responsiveness and smooth navigation are during everyday use. Features such as Galaxy AI integration, a large display, and reliable connectivity make this device an excellent choice for daily tasks. The Galaxy A17 5G is packed with all the essential features for your mobile needs.
If you notice your device is slowing down, it's a good idea to optimize it. The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap Optimize Now, then tap Done. It’s quick, painless, and does wonders for your phone.
For more information, please refer to the link provided below. Thank you again for your feedback, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to provide feedback on the Galaxy A17 5G. We understand how important quick responsiveness and smooth navigation are during everyday use. Features such as Galaxy AI integration, a large display, and reliable connectivity make this device an excellent choice for daily tasks. The Galaxy A17 5G is packed with all the essential features for your mobile needs.
If you notice your device is slowing down, it's a good idea to optimize it. The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap Optimize Now, then tap Done. It’s quick, painless, and does wonders for your phone.
For more information, please refer to the link provided below. Thank you again for your feedback, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US