Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,115
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
System Issues
on May 15, 2026
Posted by: Mommabear7910
[This review was collected as part of a promotion.] The system app itself glitches out Everytime the phone is updated or restarted it forcefully closes the system app and you can't do anything with the phone for almost 5 minutes while it's having its glitch fit.
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hi there Mommabear7910,
Thank you for sharing your feedback on the Galaxy A17 5G. We understand that app behavior after updates or restarts can be disruptive during daily use. The Galaxy A series still offers valuable Samsung features, reliable connectivity, and a large display that many users appreciate.
If you are receiving error messages or noticing that your phone is running sluggishly, it may be due to outdated software or a corrupted application that needs to be deleted or removed. To better understand what might be happening with your device, we recommend checking the Samsung Members App.
The Samsung Members App has a growing library of resources to help you make the most of your Galaxy phone or tablet. You can find troubleshooting tips and articles for any issues you may be experiencing, as well as diagnostic tools to test your device's functions.
More information is available at the link below. Thank you for sharing your experience and for being a Samsung customer.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A17 5G. We understand that app behavior after updates or restarts can be disruptive during daily use. The Galaxy A series still offers valuable Samsung features, reliable connectivity, and a large display that many users appreciate.
If you are receiving error messages or noticing that your phone is running sluggishly, it may be due to outdated software or a corrupted application that needs to be deleted or removed. To better understand what might be happening with your device, we recommend checking the Samsung Members App.
The Samsung Members App has a growing library of resources to help you make the most of your Galaxy phone or tablet. You can find troubleshooting tips and articles for any issues you may be experiencing, as well as diagnostic tools to test your device's functions.
More information is available at the link below. Thank you for sharing your experience and for being a Samsung customer.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
My experience based opinion
on May 15, 2026
Posted by: Cuppiecake
[This review was collected as part of a promotion.] I use my "Galaxy AI" compatible phone for everyday use. Phone calls, text messages, emails, banking and other important daily activities that are really necessary to utilize in order to make life easier on my family and myself! It is AMAZINGLY INCREDIBLE!! I absolutely love and adore it!! I also use my Samsung phone to stream movies/ television shows, and to get paid to play games using my device! I don't make enough to get rich but I do infact make enough to help my family get by throughout the month and that is more than enough. Without this wonderful piece of electronic genius I'd not be able to make this possibility a reality! So a gigantic thank you to the creators and distributors of Samsung products! You have my sincere gratitude! Blessed be!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17 5G
on May 15, 2026
Posted by: VanillaGorilla
[This review was collected as part of a promotion.] The new Samsung Galaxy A17 5G is a larger phone than its predecessor, and runs on a newer chipset, giving the phone a snapper feel and native Galaxy AI support. The screen is vivid and bright, and the cameras are much improved with optical image stability (OIS) built in, which is a first for the entry level device. With 4 GB of ram, the phone may still slow under heavy multitasking, but accepts light gaming well. Battery life is improved with a larger 5500 mah battery and optimization.
As mentioned before, it is a larger phone, with more screen real-estate so those photo details are more easily noticed. The 90 hz refresh rate makes for a smooth scrolling experience, though compared with its A series cousins sporting 120 hz refresh rates, it's obviously not as buttery smooth. However, for the price point, the Samsung Galaxy A17 5G is a solid phone offering plenty of features for an everyday driver.
As mentioned before, it is a larger phone, with more screen real-estate so those photo details are more easily noticed. The 90 hz refresh rate makes for a smooth scrolling experience, though compared with its A series cousins sporting 120 hz refresh rates, it's obviously not as buttery smooth. However, for the price point, the Samsung Galaxy A17 5G is a solid phone offering plenty of features for an everyday driver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had.
on May 15, 2026
Posted by: Cokekid
[This review was collected as part of a promotion.] Galaxy AI is the best product on this planet.. I've been using their products since they have came out into the Market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple to remember
on May 15, 2026
Posted by: Galaxylover
[This review was collected as part of a promotion.] Simple to use and understand all don't try to completely take over the phone and has an amazing battery life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a "keeper"!
on May 15, 2026
Posted by: Richmeister
[This review was collected as part of a promotion.] Yes I have the Samsung Galaxy A16 phone and I really do like it. I surf the web, watch and/or stream many different things like movies, sports related games, podcasts and so much more. The screen/picture is very nice with great colors, clarity, and pictures. I highly recommend this phone as it's priced very fair with so many features I've just mentioned.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung Galaxy Phones
on May 15, 2026
Posted by: GalaxysAreNew1
[This review was collected as part of a promotion.] Samsung Galaxy A17 5G seems to be a great phone so far, I just got it on Monday May 11 2026 in the mail.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 15, 2026
Posted by: Youngblood
[This review was collected as part of a promotion.] I use my Samsung Galaxy A17 5G for gaming, social media and ect. It works great. I wouldn't ask for anything different. My Galaxy AI keeps me company and helps me out with a lot of things.
Value
5
Written by a customer while visiting Samsung US