Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,194
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Samsung 17
on August 10, 2026
Posted by: Sexymes77
[This review was collected as part of a promotion.] I chose the Samsung 17 because I like the size of it the features it has on it and how well it is to navigate the different parts of the phone! The design is also very well designed it fits perfect in my hand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy 417
on August 10, 2026
Posted by: Jgram86
[This review was collected as part of a promotion.] Streaming is excellent for movies and pictures lags al little phone gets really hott while using It which system error message pop off touch screen just stopped working one night had to get replaced I CHOOSE not to recommend galaxy a17 5g to people
Value
3
Response from Samsung USBy R&R, August 14, 2026
Ahoy Jgram86,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device boasts a large display, 5G connectivity, and impressive streaming capabilities for movies and photos. We are glad to hear that streaming has been successful for you. However, concerns such as noticeable heat, lag, System UI messages, and an unresponsive touchscreen can significantly affect your overall experience. Please check the link below for troubleshooting tips regarding these issues. Your detailed feedback provides valuable insights into the reliability and performance of our products, and we appreciate your continued choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. This device boasts a large display, 5G connectivity, and impressive streaming capabilities for movies and photos. We are glad to hear that streaming has been successful for you. However, concerns such as noticeable heat, lag, System UI messages, and an unresponsive touchscreen can significantly affect your overall experience. Please check the link below for troubleshooting tips regarding these issues. Your detailed feedback provides valuable insights into the reliability and performance of our products, and we appreciate your continued choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 10, 2026
Posted by: Love2manyphones
[This review was collected as part of a promotion.] I chose the A17 because its fast easy to use, has more then enough memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like phone 📱
on August 10, 2026
Posted by: Swoodall
[This review was collected as part of a promotion.] It is a good phone i would kept on getting it and I would have everyone else buy it as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wallet tap
on August 10, 2026
Posted by: Deezy321
[This review was collected as part of a promotion.] I like that I can use my wallet at stores when I dont have my physical card
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hiya Deezy321,
Thank you for sharing what you enjoy about your Galaxy A17 5G. This device offers convenient mobile wallet support, NFC connectivity, and a large display for daily use. We’re pleased to hear that the ability to tap and pay at stores provides you with a helpful option when your physical card is not nearby. Features like these can make everyday tasks a bit easier. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing what you enjoy about your Galaxy A17 5G. This device offers convenient mobile wallet support, NFC connectivity, and a large display for daily use. We’re pleased to hear that the ability to tap and pay at stores provides you with a helpful option when your physical card is not nearby. Features like these can make everyday tasks a bit easier. We appreciate you being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
It is a very durable I've had it for 4 years no
on August 10, 2026
Posted by: Samsung17lover
[This review was collected as part of a promotion.] I chose the Samsung a17 because it was what I could afford at the time but it turns out to be a very durable phone with high memory I've dropped it from roofs I've dropped it out of trees I've run over it and it's still working I had to get the screen replaced but the memory board and everything was good. And I drive a heavy heavy truck so I'd say it's pretty durable
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Issues staying connected to my galaxy 7 watch cons
on August 10, 2026
Posted by: Sky3H4wk1ns
[This review was collected as part of a promotion.] I have had nothing but issues with this phone gettingnir to connect to other Samsung and galaxy devices and no one is willing to help me figure irnout
Value
2
Response from Samsung USBy R&R, August 17, 2026
Good day Sky3H4wk1ns,
Thank you for sharing your experience with your Galaxy A17 5G. Its 5G connectivity, spacious display, and reliable battery are designed to keep you connected and make your daily tasks convenient.
If you have an LTE smartwatch, there are several reasons it may not activate or may disconnect from your mobile network after being paired with a new phone. When the watch connects to a new phone, it will reset. During setup, it's essential to complete activation in the Galaxy Wearable app. You may be prompted to select the previously registered network to reactivate service for your watch or to add a new network.
It might be necessary to contact your carrier or access your account to manage the phone numbers associated with your account for both the watch and phone. If you continue to have trouble connecting your watch to your phone, please reach out to our Samsung Support Team or submit a ticket through the Samsung Members app.
We understand how frustrating it can be when your phone does not maintain a reliable connection with your Galaxy Watch and other Samsung devices. Your feedback is valuable as Samsung works to improve connectivity across the Galaxy ecosystem.
Samsung Galaxy Watch loses mobile connection after pairing to new phone
From
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A17 5G. Its 5G connectivity, spacious display, and reliable battery are designed to keep you connected and make your daily tasks convenient.
If you have an LTE smartwatch, there are several reasons it may not activate or may disconnect from your mobile network after being paired with a new phone. When the watch connects to a new phone, it will reset. During setup, it's essential to complete activation in the Galaxy Wearable app. You may be prompted to select the previously registered network to reactivate service for your watch or to add a new network.
It might be necessary to contact your carrier or access your account to manage the phone numbers associated with your account for both the watch and phone. If you continue to have trouble connecting your watch to your phone, please reach out to our Samsung Support Team or submit a ticket through the Samsung Members app.
We understand how frustrating it can be when your phone does not maintain a reliable connection with your Galaxy Watch and other Samsung devices. Your feedback is valuable as Samsung works to improve connectivity across the Galaxy ecosystem.
Samsung Galaxy Watch loses mobile connection after pairing to new phone
From
Run diagnostics on your Galaxy devices with Samsung Members
https://www.samsung.com/us/support/answer/ANS10003632/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features!
on August 10, 2026
Posted by: Jess25
[This review was collected as part of a promotion.] I chose Samsung because of all of its amazing features including the crystal clear camera. The amount of storage this phone has is incredible.
Value
5
Written by a customer while visiting Samsung US