Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,748 Reviews)
Rating breakdown 3,748 reviews
5 Stars
2,194
4 Stars
851
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Samsung A17
on August 10, 2026
Posted by: littlepunkin
[This review was collected as part of a promotion.] I am not very happy with this phone. The service is not very good.
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hi there littlepunkin,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G provides 5G connectivity, a large display, and essential features designed to keep you connected throughout the day. We understand how unreliable service can affect your overall experience with the phone. Your feedback about connectivity helps Samsung better understand how the device performs in real-world usage. We appreciate you sharing your experience with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G provides 5G connectivity, a large display, and essential features designed to keep you connected throughout the day. We understand how unreliable service can affect your overall experience with the phone. Your feedback about connectivity helps Samsung better understand how the device performs in real-world usage. We appreciate you sharing your experience with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Not much battery time
on August 10, 2026
Posted by: Enosskimp
[This review was collected as part of a promotion.] I chose a Samsung Galaxy as I thought it would have more battery capacity, but power rubs out too fast and I don't use the phone that much.
Value
3
Response from Samsung USBy R&R, August 14, 2026
Hey there Enosskimp,
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and essential Galaxy features for daily use. We understand how disappointing it can be when battery life doesn’t meet expectations, especially during light usage. Your feedback regarding everyday battery performance is important to us, and we appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your reasons for choosing the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and essential Galaxy features for daily use. We understand how disappointing it can be when battery life doesn’t meet expectations, especially during light usage. Your feedback regarding everyday battery performance is important to us, and we appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I chose Samsung Every Time! This time A17
on August 10, 2026
Posted by: MauiTee
[This review was collected as part of a promotion.] For decades, I chose Samsung Over any other, and I've had a great many others over the years, but I'm a Samsung gal.
The camera on this thing is amazing! I love the feel, the weight of it and size. I bought this one new, direct from them. This particular model, A17 , I'm sure this will not grant me a winner, but was sure you want, and would respect an honest review, so here I am. I've only had this for near 2 months, it is glitchy and super slow. I did not load it with apps and widgets; the videos very often do the Max Headroom thing if y'all are familiar with him. Prior to moving my old Samsung over, I deleted most of the pics, videos, I virtually wanted a fresh start. I just had an update which made it a tad worse. I walk outside to the neighbors and I lose all internet ability and wifi but can call and text only, which makes maps impossible. No clue why this happens, i reached out to my cell provider, not that. I did reach out last month to where I purchased and hope to hear soon. Its difficult to photo the phone your using, so pulled a mirror act for it. Even with the glitches and slowness, it is still my favorite phone so far!
The camera on this thing is amazing! I love the feel, the weight of it and size. I bought this one new, direct from them. This particular model, A17 , I'm sure this will not grant me a winner, but was sure you want, and would respect an honest review, so here I am. I've only had this for near 2 months, it is glitchy and super slow. I did not load it with apps and widgets; the videos very often do the Max Headroom thing if y'all are familiar with him. Prior to moving my old Samsung over, I deleted most of the pics, videos, I virtually wanted a fresh start. I just had an update which made it a tad worse. I walk outside to the neighbors and I lose all internet ability and wifi but can call and text only, which makes maps impossible. No clue why this happens, i reached out to my cell provider, not that. I did reach out last month to where I purchased and hope to hear soon. Its difficult to photo the phone your using, so pulled a mirror act for it. Even with the glitches and slowness, it is still my favorite phone so far!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose Samsung for it's legendary functionality
on August 10, 2026
Posted by: BigFriendly70
[This review was collected as part of a promotion.] I chose Samsung for it's functionality and security over the years I found that Samsung has been the most pleasing to use other phones I found to be somewhat confusing to you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best A-I model
on August 10, 2026
Posted by: TheGalaxySeeker88
[This review was collected as part of a promotion.] Now this product is Awesome!!! Im glad I Chose this A series Galaxy, its definitly not the last time i get a Galaxy. This product has a very enhanced A-I system and it will literally help you with anything you need to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on August 10, 2026
Posted by: Softblucloud
[This review was collected as part of a promotion.] I was in need of brand new phone. I chose the galaxy a17. I'm using the edge panel for quick access to apps more often. Im amazed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely not
on August 10, 2026
Posted by: Essiezero93
[This review was collected as part of a promotion.] I love it , I want to know what to do with things Use it feel like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Lauralnk
[This review was collected as part of a promotion.] I've had this phone since April. I chose this phone because of its memory and features.
Value
5
Written by a customer while visiting Samsung US