Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,813 Reviews)
Rating breakdown 1,813 reviews
5 Stars
1,115
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
I love my galaxy it has everything great features
on May 14, 2026
Posted by: GoldensBeautii
[This review was collected as part of a promotion.] I love that the phone comes with Gemini it helps me plot being a single mom I can tend to my kids and answer calls or send text by just talking to Gemini
Value
4
Response from Samsung USBy R&R, May 15, 2026
Hi there GoldensBeautii,
Thank you for sharing your experience with the Galaxy A17 5G. Features like Gemini and voice assistance make multitasking much more convenient, especially on busy days as a parent. It's wonderful to hear that your Galaxy device is helping you stay connected while you balance everyday life. We appreciate you taking the time to share your thoughts, and we're grateful that you have made Samsung a part of your daily routine.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G. Features like Gemini and voice assistance make multitasking much more convenient, especially on busy days as a parent. It's wonderful to hear that your Galaxy device is helping you stay connected while you balance everyday life. We appreciate you taking the time to share your thoughts, and we're grateful that you have made Samsung a part of your daily routine.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Rocks
on May 14, 2026
Posted by: JustBern
[This review was collected as part of a promotion.] It's been almost a month since I've gotten my A17 5G. It's been solid & I'm truly enjoying it every day. Makes me wish I didn't get an upgrade soon. But hey; Better late than never. I've also got the same phone for my mother and she loves it too. Ever since I gotten these phones for us, It's been going nothing but up for us. So glad we have the Galaxy A17 5G now!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone plenty of options
on May 14, 2026
Posted by: LovemyGalaxy
[This review was collected as part of a promotion.] My Galaxy AI is very good out of box, however, it would be nice that all security features be set to strict with a tutorial walk through of what you'll be doing with device to turn on optional apps and vulnerable settings.
Value
4
Response from Samsung USBy R&R, May 15, 2026
Hey LovemyGalaxy,
Thank you for your thoughtful feedback on the Galaxy A17 5G. Security and personalization are essential aspects of the Galaxy experience, especially with features powered by Smart AI right out of the box. We're delighted to hear that you find the device easy to explore, offering a wide range of options and functionality. We appreciate your feedback and thank you for including Samsung in your daily life.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for your thoughtful feedback on the Galaxy A17 5G. Security and personalization are essential aspects of the Galaxy experience, especially with features powered by Smart AI right out of the box. We're delighted to hear that you find the device easy to explore, offering a wide range of options and functionality. We appreciate your feedback and thank you for including Samsung in your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful gift
on May 14, 2026
Posted by: Sasha2Sassy
[This review was collected as part of a promotion.] This hone has great features. The camera take professional looking pictures. This is a great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This device needs a lot of work
on May 14, 2026
Posted by: Char7ie
[This review was collected as part of a promotion.] I just bought his device thinking it would be good. It's not. Ir has aloy of glitches. And one of the things I dont like most about it is u can't switch from a page to get a code or go to a new page and come back to the same page. It starts what you were doing g all over. And when ur trying to put a code in to go further it kicks u back to where u have to have a new code sent and its just repetitive.
Value
3
Response from Samsung USBy R&R, May 15, 2026
Hi there Char7ie,
Thank you for sharing your experience with the Galaxy A17 5G. Everyday convenience and multitasking are essential to the Galaxy experience, especially when switching between apps and verification steps. The Galaxy A series is designed to deliver reliable performance and a user-friendly Samsung interface.
While this device is equipped with everything you need, you might notice it can be a bit slow. If you have too many apps running in the background, you may experience slower performance. In such cases, it's a good idea to optimize your device.
The Quick Optimization feature improves your phone's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done."
For more information, please see the online article linked below. Thank you for your feedback and for choosing Samsung as part of your daily life.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Everyday convenience and multitasking are essential to the Galaxy experience, especially when switching between apps and verification steps. The Galaxy A series is designed to deliver reliable performance and a user-friendly Samsung interface.
While this device is equipped with everything you need, you might notice it can be a bit slow. If you have too many apps running in the background, you may experience slower performance. In such cases, it's a good idea to optimize your device.
The Quick Optimization feature improves your phone's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then tap "Done."
For more information, please see the online article linked below. Thank you for your feedback and for choosing Samsung as part of your daily life.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phones camera and audio features are amazing
on May 14, 2026
Posted by: Lowkey
[This review was collected as part of a promotion.] The galaxy A17 5g is super durable from falls and any breaking, the camera and audio have amazing quality and can't beat the price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible phone. Does not work right from day 1
on May 14, 2026
Posted by: Malfunction
[This review was collected as part of a promotion.] This phone was sold as a new one when it clearly us not. It has not functioned correctly since purchase. Highly disappointed 😞
Value
1
Response from Samsung USBy R&R, May 15, 2026
Hello there Malfunction,
Thank you for sharing your experience with your Galaxy A17 5G. This device is designed with essential features and much more to enhance your daily life. The Galaxy A17 5G goes even further with Smart AI features that help you stay organized throughout the day. With Gemini and Google Assistant, you can access information in seconds.
We would love to learn more about your experience with your device and how it has influenced your feelings. Please reach out to our Samsung Support Team with any additional details for further assistance. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with your Galaxy A17 5G. This device is designed with essential features and much more to enhance your daily life. The Galaxy A17 5G goes even further with Smart AI features that help you stay organized throughout the day. With Gemini and Google Assistant, you can access information in seconds.
We would love to learn more about your experience with your device and how it has influenced your feelings. Please reach out to our Samsung Support Team with any additional details for further assistance. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 phone
on May 15, 2026
Posted by: Nwdevice
[This review was collected as part of a promotion.] The setup for Samsung Galaxy A17 was really simple.
Value
4
Response from Samsung USBy R&R, May 18, 2026
Howdy Nwdevice,
Thank you for taking the time to share your feedback on the Galaxy A17 5G. We're glad to hear that your setup experience was quick and simple. The Galaxy A series is designed to provide an easy-to-use experience with helpful features that make getting started seamless. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for taking the time to share your feedback on the Galaxy A17 5G. We're glad to hear that your setup experience was quick and simple. The Galaxy A series is designed to provide an easy-to-use experience with helpful features that make getting started seamless. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US