Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,815 Reviews)
Rating breakdown 1,815 reviews
5 Stars
1,117
4 Stars
402
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This phone has an amazing camera. Great quality.
on May 11, 2026
Posted by: Revan7223
[This review was collected as part of a promotion.] I use my phone on a day to day basis with 0 problems! Truly amazing!
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hi Revan7223,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the camera quality and day-to-day performance have been so positive for you. The A series continues to provide features that help users stay connected and easily capture everyday moments. We appreciate your review and truly thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the camera quality and day-to-day performance have been so positive for you. The A series continues to provide features that help users stay connected and easily capture everyday moments. We appreciate your review and truly thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Poor performance in software chips
on May 11, 2026
Posted by: ricosuave
[This review was collected as part of a promotion.] Good phone in general with some issues for example in some app its not compatible with Samsung A17 lacks of RAM not fast performance
Value
2
Response from Samsung USBy R&R, May 12, 2026
Hey ricosuave,
Thank you for sharing your thoughts on your Galaxy A17 5G. If you have noticed that certain apps are not compatible with your device, it may be because the developer does not support the system or because an update is needed for your Play Store. Additionally, always ensure that your device’s software is up to date.
Over time, your Galaxy A17 5G may accumulate large amounts of data, which can take up space and memory. Fortunately, there are several ways to clear memory on your device, freeing up space for important files and precious photos. Deleting unused apps, media, or downloads can boost your device's performance and create space for future data.
Is your device getting glitchy and slow? Cleaning up your device’s memory can improve its performance. You can also use RAM Plus. RAM Plus uses some of your phone's storage space to provide up to 8GB of virtual memory. To enable RAM Plus, go to Device Care, tap Memory, then select RAM Plus and turn the switch on. After that, choose the amount of GB you'd like to allocate, then tap Restart to apply your settings.
For more information, please refer to the linked article below. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. If you have noticed that certain apps are not compatible with your device, it may be because the developer does not support the system or because an update is needed for your Play Store. Additionally, always ensure that your device’s software is up to date.
Over time, your Galaxy A17 5G may accumulate large amounts of data, which can take up space and memory. Fortunately, there are several ways to clear memory on your device, freeing up space for important files and precious photos. Deleting unused apps, media, or downloads can boost your device's performance and create space for future data.
Is your device getting glitchy and slow? Cleaning up your device’s memory can improve its performance. You can also use RAM Plus. RAM Plus uses some of your phone's storage space to provide up to 8GB of virtual memory. To enable RAM Plus, go to Device Care, tap Memory, then select RAM Plus and turn the switch on. After that, choose the amount of GB you'd like to allocate, then tap Restart to apply your settings.
For more information, please refer to the linked article below. Thank you for your feedback, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Nice phone
on May 11, 2026
Posted by: MissManners
[This review was collected as part of a promotion.] Love the phone. The Samsung AI is the best I've used. Great graphics! The OS Is something I gotta get used to but I do love the phone
Value
4
Response from Samsung USBy R&R, May 12, 2026
Hi MissManners,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the Smart AI features and graphics are making a strong impression on you. Familiarizing yourself with a new operating system can take some time, and it’s exciting to see how well the phone is performing right from the start. We have linked an article below that provides more details about the amazing things you can do with your Galaxy A17 5G. Thank you for your review, and thank you for choosing Samsung!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the Smart AI features and graphics are making a strong impression on you. Familiarizing yourself with a new operating system can take some time, and it’s exciting to see how well the phone is performing right from the start. We have linked an article below that provides more details about the amazing things you can do with your Galaxy A17 5G. Thank you for your review, and thank you for choosing Samsung!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
If it's a Samsung, it's gotta be GOOD!!!
on May 11, 2026
Posted by: AaSamsungStarr
[This review was collected as part of a promotion.] I've been Samsung shopper since the S3 hit stores, and now a days if Samsung makes one I probably own it. From TV'S and watches to tablets and phones. Come to think of there's one in every room of my home. My Fridge got a color flat screen just for food. Before you know it they will have a robot doin laundry dude. An now with Galaxy AI in everything including this A17 that I'm typing this message you know what I mean. I'll take pictures, write reviews, even make a few videos. I just have one question how do I get on product testing list with the best electronics manufacturer in the world?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GALAXY A17 5G
on May 12, 2026
Posted by: Redneck
[This review was collected as part of a promotion.] Overall its a good phone slow at times but durable as any phone ive had im a Samsung guy all the way i wont use it if its not a Samsung phone tablet anything Samsung is a great product in my book so I hope this makes the makers of Samsung happy to read thanks for great products guys ...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features , Galaxy AI good
on May 12, 2026
Posted by: Samsunglover7
[This review was collected as part of a promotion.] My Samsung is great , it's fast , the camera quality is amazing , Galaxy AI is update and very fast . It's got a great battery life and it's a nice quality phone
Value
5
Response from Samsung USBy R&R, May 13, 2026
Hi Samsunglover7,
We're glad to hear that you are enjoying the speed, camera quality, battery life, and Smart AI features of your Galaxy A17 5G. A smooth daily experience paired with reliable performance truly makes a difference. Thank you for your review, and for choosing Samsung as part of your everyday life.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We're glad to hear that you are enjoying the speed, camera quality, battery life, and Smart AI features of your Galaxy A17 5G. A smooth daily experience paired with reliable performance truly makes a difference. Thank you for your review, and for choosing Samsung as part of your everyday life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Free level phone
on May 12, 2026
Posted by: Virgo74
[This review was collected as part of a promotion.] Comes with Galaxy AI, comparable to my previous phone galaxy s10+ just lacks storage and ram. Some system lag when playing games
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hola Virgo74,
Thank you for sharing your thoughts on the Galaxy A17 5G. It is great to hear that the Smart AI features have been a familiar and useful addition to your experience, and the device still delivers dependable everyday performance for streaming, browsing, and gaming. While the full rollout of Galaxy AI hasn’t quite reached the A Series of device, there are still a lot of great Awesome Intelligence options made available. More on the intuitive smart features will be linked below. Thank you for your review and thank you for choosing Samsung.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. It is great to hear that the Smart AI features have been a familiar and useful addition to your experience, and the device still delivers dependable everyday performance for streaming, browsing, and gaming. While the full rollout of Galaxy AI hasn’t quite reached the A Series of device, there are still a lot of great Awesome Intelligence options made available. More on the intuitive smart features will be linked below. Thank you for your review and thank you for choosing Samsung.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 12, 2026
Posted by: xwallace222
[This review was collected as part of a promotion.] For the price it is raw beat phone I've owned. I love the samsung AI.
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hey xwallace222,
We love hearing how much you enjoy your Galaxy A17 5G and its Smart AI features. Having a phone that feels reliable, intelligent, and easy to use every day truly makes a difference. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing how much you enjoy your Galaxy A17 5G and its Smart AI features. Having a phone that feels reliable, intelligent, and easy to use every day truly makes a difference. Thank you for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US