Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,816 Reviews)
Rating breakdown 1,816 reviews
5 Stars
1,117
4 Stars
403
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 2, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17
on May 2, 2026
Posted by: Love2paint
[This review was collected as part of a promotion.] I went to shop for a new phone finally after 4 years or more maybe with my old samsung Galaxy A series. It was older than the 17. I just cant remember the number now. I loved my galaxy samsung. It was like parting with an old friend but I had run out of space. My new phone had to be a Samsung I would settle for nothing less. I purchased the Samsung galaxy A17. LOVE,LOVE ,LOVE it.Plenty of storage for all my needs and came preloaded with so many great apps! What can I say Samsung ,you did it again. I continue to be your greatest fan. I dont know what people see in the IOS system. Android any day. Thank you samsung for making great quality products that we can always count on to last for years.
Value
4
Response from Samsung USBy R&R, May 5, 2026
Hi Love2paint,
We love hearing how much you are enjoying your Galaxy A17 5G. Upgrading to a device with more space and fresh features can really elevate the experience. It is great to see it meeting your needs and continuing that connection you have had with Samsung devices over the years. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We love hearing how much you are enjoying your Galaxy A17 5G. Upgrading to a device with more space and fresh features can really elevate the experience. It is great to see it meeting your needs and continuing that connection you have had with Samsung devices over the years. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 2, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Image quality is amazing
on May 2, 2026
Posted by: Misary666
[This review was collected as part of a promotion.] To start galaxy ai is super helpful. Especially if I'm not stating my request properly. It offers suggestions and I'm able to get my information along with links.
Samsung in general has helped me be able to retrieve all my personal information as I switch phones frequently.
All in all, I prefer my Samsung device above any other
Samsung in general has helped me be able to retrieve all my personal information as I switch phones frequently.
All in all, I prefer my Samsung device above any other
Value
5
Response from Samsung USBy R&R, May 12, 2026
Hello Misary666,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the Smart AI and Samsung account features have made switching devices and finding information simple and convenient. The Galaxy A17 5G introduces Awesome Intelligence for smarter and more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and Circle to Search. You can learn more about the Smart AI features by checking out the article linked below. The A series continues to provide smart everyday functionality that keeps users connected and supported throughout the day.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the Smart AI and Samsung account features have made switching devices and finding information simple and convenient. The Galaxy A17 5G introduces Awesome Intelligence for smarter and more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and Circle to Search. You can learn more about the Smart AI features by checking out the article linked below. The A series continues to provide smart everyday functionality that keeps users connected and supported throughout the day.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on May 3, 2026
Posted by: StarWarsguy
[This review was collected as part of a promotion.] Galaxy AI works perfect in this, streaming and gaming is high quality and never misses it is an amazing phone I've been using it for a while and the amount of features as is just outstanding.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Good day StarWarsguy,
It's wonderful to hear how much you're enjoying the Galaxy A17 5G! The Smart AI features, excellent streaming performance, and gaming capabilities truly enhance your daily experience. I'm glad to know that the phone has continued to impress you over time. Thank you for sharing your thoughts and for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear how much you're enjoying the Galaxy A17 5G! The Smart AI features, excellent streaming performance, and gaming capabilities truly enhance your daily experience. I'm glad to know that the phone has continued to impress you over time. Thank you for sharing your thoughts and for being a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Ain't the bottom of the barrel no more
on May 3, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The A17 5G is compact, affordable, and reliable. The screen looks good, and it handles everyday tasks smoothly. With galaxy AI, it’s great for business—sending invoices and creating Instagram posts. It’s a solid phone that gets the job done efficiently. Simply put its one of those phones that proves you don’t need to spend flagship-level money to get a reliable, capable device. It sits firmly in the budget-to-midrange category, but it delivers a surprisingly well-rounded experience that makes it ideal for everyday users, small business owners, and anyone who just wants a phone that works without complications. Personally coming from s22 ultra it does a great job delivering everything I need to get the job done.
Value
5
Response from Samsung USBy R&R, May 8, 2026
Howdy OmniWerkz,
Thank you for taking the time to share your thoughtful feedback on the Galaxy A17 5G. It's great to hear that the device has been a reliable choice for work, content creation, and everyday tasks. Features like Smart AI and smooth 5G performance truly make the A series stand out for many users. We appreciate your amazing review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughtful feedback on the Galaxy A17 5G. It's great to hear that the device has been a reliable choice for work, content creation, and everyday tasks. Features like Smart AI and smooth 5G performance truly make the A series stand out for many users. We appreciate your amazing review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This product has good features
on May 3, 2026
Posted by: LostGirl84
[This review was collected as part of a promotion.] I personally think that this device would be better if you add more rewards and insensitive i stream and game and it always makes me have to dial the number that I want to call at least 3 times before the call will go through witch is very inconvenient for me
Value
3
Response from Samsung USBy R&R, May 4, 2026
Hey there LostGirl84,
We are glad to hear that you're enjoying the features of your device for streaming and gaming. Consistent call quality and reliable app performance are essential, and many users have found that keeping both apps and system updates current helps everything run more smoothly. If you are experiencing issues with your phone dialing out and calls not going through, please contact your mobile carrier for assistance. Your feedback is valuable as we strive to improve the overall experience. Thank you for being a Samsung customer.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad to hear that you're enjoying the features of your device for streaming and gaming. Consistent call quality and reliable app performance are essential, and many users have found that keeping both apps and system updates current helps everything run more smoothly. If you are experiencing issues with your phone dialing out and calls not going through, please contact your mobile carrier for assistance. Your feedback is valuable as we strive to improve the overall experience. Thank you for being a Samsung customer.
How to update your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10002027/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on May 5, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US