Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
System Issues
on May 15, 2026
Posted by: Mommabear7910
[This review was collected as part of a promotion.] The system app itself glitches out Everytime the phone is updated or restarted it forcefully closes the system app and you can't do anything with the phone for almost 5 minutes while it's having its glitch fit.
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hi there Mommabear7910,
Thank you for sharing your feedback on the Galaxy A17 5G. We understand that app behavior after updates or restarts can be disruptive during daily use. The Galaxy A series still offers valuable Samsung features, reliable connectivity, and a large display that many users appreciate.
If you are receiving error messages or noticing that your phone is running sluggishly, it may be due to outdated software or a corrupted application that needs to be deleted or removed. To better understand what might be happening with your device, we recommend checking the Samsung Members App.
The Samsung Members App has a growing library of resources to help you make the most of your Galaxy phone or tablet. You can find troubleshooting tips and articles for any issues you may be experiencing, as well as diagnostic tools to test your device's functions.
More information is available at the link below. Thank you for sharing your experience and for being a Samsung customer.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A17 5G. We understand that app behavior after updates or restarts can be disruptive during daily use. The Galaxy A series still offers valuable Samsung features, reliable connectivity, and a large display that many users appreciate.
If you are receiving error messages or noticing that your phone is running sluggishly, it may be due to outdated software or a corrupted application that needs to be deleted or removed. To better understand what might be happening with your device, we recommend checking the Samsung Members App.
The Samsung Members App has a growing library of resources to help you make the most of your Galaxy phone or tablet. You can find troubleshooting tips and articles for any issues you may be experiencing, as well as diagnostic tools to test your device's functions.
More information is available at the link below. Thank you for sharing your experience and for being a Samsung customer.
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Back to Samsung
on May 15, 2026
Posted by: SemblanceofNormalcy
[This review was collected as part of a promotion.] Just switched back to Samsung Galaxy after getting a couple different phones.. nuff said. :)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent I guess
on May 15, 2026
Posted by: Melanieo
[This review was collected as part of a promotion.] Phone is okay, I do like the AI Gemini tho it's probably my favorite part. Phone kind of lags
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Im happy with this phone
on May 15, 2026
Posted by: Papenn
[This review was collected as part of a promotion.] Galaxy A17 has been great for all areas of my life, personal messages to Business administration, the camera takes awesome pictures. Most of all the storage capacity is the best I've experienced yet.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone!
on May 15, 2026
Posted by: Plantlady78
[This review was collected as part of a promotion.] I'm still learning how this model works but it shouldn't be that bad since it has Galaxy AI.. it's been a definite upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A17 5g is a Awesome phone for a Awesome price.
on May 15, 2026
Posted by: ROB1111TAY
[This review was collected as part of a promotion.] This phone is amazing ! Its fast and packed full of features including Galaxy Ai, a great camera 128gig memory and a beautiful flawless touch-screen that will blow your mind! I use it for streaming videos music and much more... it has a very good battery life. Also supports e sim technology just a all around great phone for the price! I cant wait for the next phone in the A series im sure it will be even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Gemini ai
on May 15, 2026
Posted by: Farmer
[This review was collected as part of a promotion.] This devices galaxy device has been awesome to use and the gimini ai is pretty awesome as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best
on May 15, 2026
Posted by: Ruckles
[This review was collected as part of a promotion.] This device is slow and system UI error occurs frequently. Aside from the side buttons being temperamental and the screen sensitivity not being the most receptive, I would say this one is a hard miss on the satisfactory scale.
Value
3
Response from Samsung USBy R&R, May 18, 2026
Hey Ruckles,
Thank you for sharing your thoughts on the Galaxy A17 5G. We understand that smooth responsiveness and reliable navigation are essential for everyday use. System UI errors often occur due to heavy memory usage or an outdated or corrupted app.
If you encounter these issues, you can report them through the Samsung Members app, which is a great resource for users. This app allows you to monitor your device's performance and report error codes to receive real-time assistance.
Additionally, we have a helpful resource linked below for times when your phone behaves unexpectedly. With features like Smart AI integration, Samsung connectivity, and an immersive display, the Galaxy A17 5G remains a solid choice for many users.
Thank you for taking the time to connect with us, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. We understand that smooth responsiveness and reliable navigation are essential for everyday use. System UI errors often occur due to heavy memory usage or an outdated or corrupted app.
If you encounter these issues, you can report them through the Samsung Members app, which is a great resource for users. This app allows you to monitor your device's performance and report error codes to receive real-time assistance.
Additionally, we have a helpful resource linked below for times when your phone behaves unexpectedly. With features like Smart AI integration, Samsung connectivity, and an immersive display, the Galaxy A17 5G remains a solid choice for many users.
Thank you for taking the time to connect with us, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Samsung Members to troubleshoot your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001383/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US