Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,817 Reviews)
Rating breakdown 1,817 reviews
5 Stars
1,117
4 Stars
404
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Samsung Galaxy A17 5g is good
on April 28, 2026
Posted by: Ventus
[This review was collected as part of a promotion.] The A17 5g is a good phone in my opinion but the only flaw that ive found out is the face that the battery somehow drains fast. And regarding the galaxy aI, I never use to be honest, it just hasn't been useful to me.
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hi there Ventus,
Thank you for sharing your thoughts on the Galaxy A17 5G. We are glad to hear it is performing well overall. Galaxy phones come with settings and features designed to help you monitor and extend your device's battery life. It's a good idea to keep an eye on battery performance and use power-saving modes when necessary to optimize battery usage. Keep in mind that battery performance can vary based on how the device is used throughout the day. Many users appreciate how the Galaxy A17 5G supports daily tasks and helps them stay connected. Thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy A17 5G. We are glad to hear it is performing well overall. Galaxy phones come with settings and features designed to help you monitor and extend your device's battery life. It's a good idea to keep an eye on battery performance and use power-saving modes when necessary to optimize battery usage. Keep in mind that battery performance can vary based on how the device is used throughout the day. Many users appreciate how the Galaxy A17 5G supports daily tasks and helps them stay connected. Thank you for choosing Samsung.
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 28, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overheat very slow barely runs
on April 28, 2026
Posted by: reviewer
[This review was collected as part of a promotion.] As stated this phone is very slow it can't run simple demands such as ticktok, and even worse performances on genshin impact, even Galaxy Ai ,circle to search works poorly as well.
Value
2
Response from Samsung USBy R&R, April 29, 2026
Hi there reviewer,
AI features, such as Circle to Search, offer a new way to interact with your device. The A17 5G is designed for everyday tasks, and effectively managing apps and background activity can enhance overall performance. Please refer to our linked article for tips on optimizing your device and improving its performance. Thank you for your review, and we appreciate you choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
AI features, such as Circle to Search, offer a new way to interact with your device. The A17 5G is designed for everyday tasks, and effectively managing apps and background activity can enhance overall performance. Please refer to our linked article for tips on optimizing your device and improving its performance. Thank you for your review, and we appreciate you choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is good starter phone.
on April 28, 2026
Posted by: GodslandMinistries
[This review was collected as part of a promotion.] Galaxy ai on the Samsung a16 works well with good battery life.
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hello GodslandMinistries,
Thank you for reaching out and sharing your thoughts on your Galaxy A17 5G. The combo of battery life and solid performance really stands out. The Galaxy A17 5G is built to handle everyday tasks while also offering cool features like Galaxy AI to help streamline your routine. I'm glad to be part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your thoughts on your Galaxy A17 5G. The combo of battery life and solid performance really stands out. The Galaxy A17 5G is built to handle everyday tasks while also offering cool features like Galaxy AI to help streamline your routine. I'm glad to be part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 28, 2026
Posted by: Presniebe
[This review was collected as part of a promotion.] I use it for watching movies and social media. Gaming. I enjoy my Galaxy AI. Its a very good phone. Has a great screen and a fast processor
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone
on April 29, 2026
Posted by: BiggAce
[This review was collected as part of a promotion.] I am enjoying my new A17 & the AI service is remarkable
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for the price
on April 29, 2026
Posted by: Coffee2Go
[This review was collected as part of a promotion.] The phone is great for the price. It not as fast as the flagship ultra, however still enought for productivity apps, mobile games, and the Ai assistant is incredible. I us it when im out for walk and want to know what a certain kind of plant is. It tells me right away.
Its an incredible phone.
Its an incredible phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 29, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US