Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,820 Reviews)
Rating breakdown 1,820 reviews
5 Stars
1,119
4 Stars
405
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
great phone
on April 27, 2026
Posted by: mrzehster
[This review was collected as part of a promotion.] Galaxy Ai
Great phone
A++++++++++++
School , work, or on the go
Great phone
A++++++++++++
School , work, or on the go
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 - my 1st month
on April 27, 2026
Posted by: HollySmokes
[This review was collected as part of a promotion.] This cellphone matches my needs very well. I use it for communication and sometimes for web browsing and taking pictures. The Samsung version of Android OS is cool and is working very well for me.
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hello HollySmokes,
Thank you for reaching out and sharing your experience with your Galaxy A17 5G. It is great to hear the Galaxy A17 5G is matching your everyday needs so well. From communication to browsing and photos, it is built to keep things smooth and easy to use. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for reaching out and sharing your experience with your Galaxy A17 5G. It is great to hear the Galaxy A17 5G is matching your everyday needs so well. From communication to browsing and photos, it is built to keep things smooth and easy to use. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
My second brain!
on April 27, 2026
Posted by: PhillyD
[This review was collected as part of a promotion.] I've had this Samsung cell for several years and I'm still discovering features I haven't used. I'm older and just basically computer/internet literate. I got this phone when my other one (different brand) broke, so I had some adapting to do. I use it for streaming, email, and my personal business affairs such as bills. Just today I signed into the Samsung health app to keep track of my walking and water consumption, both things the Drs recommended after my heart attack. The calendar helps me by notifying me of my appointments, family birthdays, bill due dates etc. Just finished taxes and verified my math with the calculator. I relax at night before bed by listening to audiobooks borrowed from my library. Saved me lots of $ so I'm not purchasing books all the time. I have also enjoyed movies and TV programs that I don't get on cable.
Keeping in touch with faraway family is a joy, whether on a phone call, live chat, or photos/videos on Facebook.
Cooked dinner with a recipe I looked up on Google, then printed it out for future use. I have used Galaxy AI to help me write a better message, as I couldn't find the proper words. I need to explore its capabilities more, as I'm only starting to use it.
My life is in this phone.! Thanks Samsung for a reliable product.
Keeping in touch with faraway family is a joy, whether on a phone call, live chat, or photos/videos on Facebook.
Cooked dinner with a recipe I looked up on Google, then printed it out for future use. I have used Galaxy AI to help me write a better message, as I couldn't find the proper words. I need to explore its capabilities more, as I'm only starting to use it.
My life is in this phone.! Thanks Samsung for a reliable product.
Value
3
Response from Samsung USBy R&R, April 28, 2026
Hey PhillyD,
This is a wonderful overview of how a Galaxy 17 5G device can integrate into daily life. It helps with staying organized, tracking health goals, and enjoying entertainment, all while having everything in one place. It's always exciting to hear how features like AI integration and Samsung Health are making a tangible difference. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
This is a wonderful overview of how a Galaxy 17 5G device can integrate into daily life. It helps with staying organized, tracking health goals, and enjoying entertainment, all while having everything in one place. It's always exciting to hear how features like AI integration and Samsung Health are making a tangible difference. Thank you for your review and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is dependable
on April 27, 2026
Posted by: Love2talk
[This review was collected as part of a promotion.] I love this phone. Great features and easy to work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on April 27, 2026
Posted by: milogan2
[This review was collected as part of a promotion.] I upgraded to this phone from a very basic smartphone. The galaxy ai is much better than I thought. I use my phone to listen to music and watch samsung TV along with some YouTube as well as texting and calling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on this device!!!
on April 27, 2026
Posted by: Kala74
[This review was collected as part of a promotion.] I love the AI assist when searching the internet. It provides me with deep knowledge on topics and Items I look up. One feature I enjoy is the duel messenger option it is very handy, to have 2 account easily accessible. The AI assist on my photos is fenomenal, I can edit and create almost any type of background and surroundings. When viewing movies and videos the screen display is high quality. Overall this device has given me a much more than I expected. Thank you Sincerely.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Value
on April 27, 2026
Posted by: BELLEHARLEQUINN
[This review was collected as part of a promotion.] Greatest phone I have yet to own. Easy use, ongoing battery life, and durable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
New phone
on April 27, 2026
Posted by: NYCKid
[This review was collected as part of a promotion.] Just got the phone, still getting used to it. So far it's doing it's job.
Value
4
Response from Samsung USBy R&R, May 1, 2026
Hello there NYCKid,
The adjustment period to a new phone can always take some time. The Galaxy A17 5G is designed to be simple and reliable for everyday use, so it’s great to hear that it’s already becoming part of your routine. We have a fantastic resource linked below that provides more details and highlights all the exciting features you can enjoy with your Galaxy A17 5G. Thank you for choosing Samsung!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The adjustment period to a new phone can always take some time. The Galaxy A17 5G is designed to be simple and reliable for everyday use, so it’s great to hear that it’s already becoming part of your routine. We have a fantastic resource linked below that provides more details and highlights all the exciting features you can enjoy with your Galaxy A17 5G. Thank you for choosing Samsung!
Set up your new Samsung Galaxy A17 5G
https://www.samsung.com/us/support/answer/ANS10010129/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US