Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,822 Reviews)
Rating breakdown 1,822 reviews
5 Stars
1,121
4 Stars
405
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Product review
on April 27, 2026
Posted by: Cursed01
[This review was collected as part of a promotion.] Pretty slow off the bat, no rechargeable battery, miss my old s24.
Value
4
Response from Samsung USBy R&R, May 13, 2026
Hello Cursed01,
Thank you for sharing your experience with the Galaxy A17 5G. The Smart AI features, large display, and reliable connectivity are designed to enhance everyday use. Feedback like yours is invaluable in helping us refine the experience over time. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy A17 5G. The Smart AI features, large display, and reliable connectivity are designed to enhance everyday use. Feedback like yours is invaluable in helping us refine the experience over time. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Product review
on April 27, 2026
Posted by: Review
[This review was collected as part of a promotion.] Streaming this device is a little slow the camera picture quality was decent the Ai feature i think needs a little work
Value
3
Response from Samsung USBy R&R, April 29, 2026
Hi Review,
Thanks for sharing your experience. The A17 5G brings together solid camera performance and smart AI features that continue to improve over time, making everyday moments easier to capture and enjoy. Thank you for your review and thank you for making Samsung your go to choice.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for sharing your experience. The A17 5G brings together solid camera performance and smart AI features that continue to improve over time, making everyday moments easier to capture and enjoy. Thank you for your review and thank you for making Samsung your go to choice.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the Best Phone I've Ever Had
on April 27, 2026
Posted by: Butterflynda
[This review was collected as part of a promotion.] I love how the Galaxy AI connects all my products seamlessly.
I use my device for personal use, school, work/office. This device is by far the best I've ever owned to date. This device allows me to take care of all my needs, all at once. I couldn't ask for anything more. I've been recommending it to everyone I know.
The value for this device is also Amazing!
I use my device for personal use, school, work/office. This device is by far the best I've ever owned to date. This device allows me to take care of all my needs, all at once. I couldn't ask for anything more. I've been recommending it to everyone I know.
The value for this device is also Amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, easy to use. Constant updates.
on April 27, 2026
Posted by: Baditude
[This review was collected as part of a promotion.] AI updates available.
Great camera options
Great storage
Great camera options
Great storage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An Acer Laptop with the Trojan Virus
on April 27, 2026
Posted by: DeeLow
[This review was collected as part of a promotion.] I chose the A17 over current models because it still had the bells and whistles missing from my old phone, including NFC capabilities, memory card storage options of up 1 TB, Galaxy AI and enough processing power for apps that I couldn't use before. The title of my review was an joke someone made about having to reboot their device multiple times. In my case, the problem is the touch screen often gets hypersensitive to where I can't type anything without hitting a key twice or three times. Not to mention that the fingerprint unlock feature for every account it's applied to.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is Great
on April 27, 2026
Posted by: BeenBexes
[This review was collected as part of a promotion.] Galaxy A17 with motion pictures is amazing, the Sleep settings are wonderful. I haven't found anything with this phone to complain about & misled with a Body Glove for your Phone, no matter how many times it slips out of my pocket and crashes to the ground>><<it won't break!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's an Android
on April 27, 2026
Posted by: Mother0f5
[This review was collected as part of a promotion.] I like the features of the galaxy, however, I don't like that it listens in randomly. I've been through the settings and there is no way to stop it.
Value
4
Response from Samsung USBy R&R, May 13, 2026
Greetings Mother0f5,
Thank you for taking the time to share your feedback on the Galaxy A17 5G. Features that make the experience smarter and more connected can feel very personal, and understanding how customers interact with them helps us improve in the future. If it seems like your phone is listening to you, it's likely because Google Assistant is active. Once set up, it captures your voice and likeness in anticipation of your requests.
Both Gemini and Google Assistant are available on Galaxy phones to assist you with questions and information across various apps. While Google Assistant serves as a powerful virtual voice assistant for everyday tasks, Gemini is an AI model that offers enhanced capabilities.
If you would like to disable Google Assistant, open the Google app, tap your profile picture, go to Settings > Google Assistant > General, and toggle the main switch for Google Assistant to Off.
For further assistance, please check out the linked online article below. Thank you for being a part of the Samsung community.
Use your voice to control your Galaxy phone, tablet and watch
https://www.samsung.com/us/support/answer/ANS10001581/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your feedback on the Galaxy A17 5G. Features that make the experience smarter and more connected can feel very personal, and understanding how customers interact with them helps us improve in the future. If it seems like your phone is listening to you, it's likely because Google Assistant is active. Once set up, it captures your voice and likeness in anticipation of your requests.
Both Gemini and Google Assistant are available on Galaxy phones to assist you with questions and information across various apps. While Google Assistant serves as a powerful virtual voice assistant for everyday tasks, Gemini is an AI model that offers enhanced capabilities.
If you would like to disable Google Assistant, open the Google app, tap your profile picture, go to Settings > Google Assistant > General, and toggle the main switch for Google Assistant to Off.
For further assistance, please check out the linked online article below. Thank you for being a part of the Samsung community.
Use your voice to control your Galaxy phone, tablet and watch
https://www.samsung.com/us/support/answer/ANS10001581/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's okay I think I got to defective one
on April 27, 2026
Posted by: Jeanna
[This review was collected as part of a promotion.] Galaxy AI has been helping me with my new phone Galaxy A 15
Value
5
Written by a customer while visiting Samsung US