Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,822 Reviews)
Rating breakdown 1,822 reviews
5 Stars
1,121
4 Stars
405
3 Stars
152
2 Stars
68
1 Star
76
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Best phone I've had. Also way better service
on April 27, 2026
Posted by: Shell78
[This review was collected as part of a promotion.] My galaxy AI is awesome. It works great for playing my games in the morning and wonderfully at night when I'm watching movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone its perfect
on April 27, 2026
Posted by: GataYbar
[This review was collected as part of a promotion.] I enjoy my phone I got so many games on my phone and it's just it's perfect, like all my games play, right?Everything is okay like I've dropped my phone so many times and it's not has not broken yet.So this is really good phone, durable, I've even dropped it in water.And it's still working
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on April 27, 2026
Posted by: kinganthony
[This review was collected as part of a promotion.] I love my Samsung Galaxy A-17 phone, it has great features and is super fast. It's really thin and almost unbreakable, I've had my phone 8 months and love it, it still updates regularly. I'd love to own the Samsung galaxy AI phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery charge
on April 27, 2026
Posted by: CARAMEL1976
[This review was collected as part of a promotion.] I love samsung products,this is the first time uve had phone charging issues. The phone will be fully charged and within a few hours its completely dead,also sometimes when im streaming the quality isnt very good
Value
4
Response from Samsung USBy R&R, May 4, 2026
Hey there CARAMEL1976,
Thank you for sharing your experience with the Galaxy A17 5G. We understand how important reliable battery life and smooth streaming are for your daily use. To optimize your device's battery life, you can access the Device Care menu, where you’ll find an estimate of your battery life based on your recent activity.
Additionally, you can monitor the battery usage of different apps. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including screen-on and screen-off time. This helps you identify which apps are draining your battery.
For more tips on maximizing your battery performance, please check out the online article linked below. We value your long history with Samsung, and your feedback helps us understand where consistency matters most. Thank you for being a Samsung customer!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. We understand how important reliable battery life and smooth streaming are for your daily use. To optimize your device's battery life, you can access the Device Care menu, where you’ll find an estimate of your battery life based on your recent activity.
Additionally, you can monitor the battery usage of different apps. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including screen-on and screen-off time. This helps you identify which apps are draining your battery.
For more tips on maximizing your battery performance, please check out the online article linked below. We value your long history with Samsung, and your feedback helps us understand where consistency matters most. Thank you for being a Samsung customer!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product works amazing!!!
on April 27, 2026
Posted by: ItsThatBoiSwizz
[This review was collected as part of a promotion.] I use my Samsung galaxy A17 5G for gaming and streaming shows/Movies and it works incredibly!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great device.
on April 27, 2026
Posted by: BOOGULOO222
[This review was collected as part of a promotion.] This has to be the best phone I've never had. Lol. In fact, when I think about my past devices, I get mad. Lol. Samsung Galaxy is where it's at. I will bet money on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Garbage phone
on April 27, 2026
Posted by: Deedee
[This review was collected as part of a promotion.] Can not even handle simple simultaneous tasks. Slow, freezes, crashes doing simple things. Feels like a cheap phone. I returned it in the first month. Would not recommend!!
Value
1
Response from Samsung USBy R&R, April 28, 2026
Hey Deedee,
We understand how crucial smooth performance is for everyday use. The Galaxy A17 5G is specifically designed to manage daily tasks such as apps, communication, and media in one convenient place. To help you monitor your device's performance, it includes a feature called Device Care. This feature provides an overview of your battery, storage, and RAM usage.
Additionally, you can automatically optimize your phone or tablet for improved performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your device is quick and easy. Simply go to Settings, swipe to and tap on Device Care, then select Optimize Now, and finally tap Done. For more information on how to keep your device running smoothly, please refer to our online article linked below. Your feedback is valuable and helps us improve the user experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand how crucial smooth performance is for everyday use. The Galaxy A17 5G is specifically designed to manage daily tasks such as apps, communication, and media in one convenient place. To help you monitor your device's performance, it includes a feature called Device Care. This feature provides an overview of your battery, storage, and RAM usage.
Additionally, you can automatically optimize your phone or tablet for improved performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background.
Optimizing your device is quick and easy. Simply go to Settings, swipe to and tap on Device Care, then select Optimize Now, and finally tap Done. For more information on how to keep your device running smoothly, please refer to our online article linked below. Your feedback is valuable and helps us improve the user experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love Samsung!
on April 27, 2026
Posted by: ReeGar
[This review was collected as part of a promotion.] I only get Samsung phones when I need a replacement because their products are top shelf, made well, and reliable. Also love the Galaxy Ai feature, it makes life easier.
Value
5
Written by a customer while visiting Samsung US