Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Great features and lightweight and great pictures
on June 29, 2026
Posted by: Azmike
[This review was collected as part of a promotion.] Mainly used for work to talk to clients and conduct sales.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Had better quality from off brand
on June 29, 2026
Posted by: Tcchevy
[This review was collected as part of a promotion.] This phone is decent to use if you dont mind everything you do on your phone e requires a restart cus a simple app make it freeze or crash camera is nice on it I guess amd sound quality is decent can run any app in the back ground wouldn't buy again I like Samsung products but they seem to have lost the quality service they once had
Value
2
Response from Samsung USBy R&R, July 2, 2026
Hello there Tcchevy,
The Galaxy A17 5G features a large display, versatile camera options, and clear sound, making it ideal for everyday entertainment and communication. It's great to hear that you have had a positive experience with the camera and audio. However, the freezing, crashing, and frequent restarts you've encountered can hinder your enjoyment of the phone.
There are some solutions to improve this experience. The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device care, tap on “Optimize now,” and then select “Done.”
For more tips on maximizing the performance of your Galaxy A17 5G, please check out the link provided below. Your feedback about your experience is important to us. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A17 5G features a large display, versatile camera options, and clear sound, making it ideal for everyday entertainment and communication. It's great to hear that you have had a positive experience with the camera and audio. However, the freezing, crashing, and frequent restarts you've encountered can hinder your enjoyment of the phone.
There are some solutions to improve this experience. The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device care, tap on “Optimize now,” and then select “Done.”
For more tips on maximizing the performance of your Galaxy A17 5G, please check out the link provided below. Your feedback about your experience is important to us. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Very basic
on June 29, 2026
Posted by: Babayega
[This review was collected as part of a promotion.] It's a very basic phone, but so far has worked well for what I need it for.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hey there Babayega,
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G keeps things practical with dependable performance, easy everyday navigation, and reliable connectivity. It is great to hear that it has handled what you need so far, even if the overall experience feels more basic than expected. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. The Galaxy A17 5G keeps things practical with dependable performance, easy everyday navigation, and reliable connectivity. It is great to hear that it has handled what you need so far, even if the overall experience feels more basic than expected. Thanks for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth running
on June 29, 2026
Posted by: Mels16a
[This review was collected as part of a promotion.] I used the phone for games, maps, AI options, calling and some texting. It works very well for all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on June 29, 2026
Posted by: Teelovehonest
[This review was collected as part of a promotion.] I love my Galaxy A17 5G I am happy I got this phone it's the best the service is great as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use. I can hear great on it. Fast navigati
on June 29, 2026
Posted by: Elliottjohn67
[This review was collected as part of a promotion.] I love it. It is a great phone. I don't know what else you me to say. It's a good phone for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is basic and easy to use.
on June 29, 2026
Posted by: IceBlue2095
[This review was collected as part of a promotion.] When there's a solid Wi-Fi connection it's great! Same when Data must be used.
It usually lags only when it needs updating or there's a bad connection.
AI for texting and more is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The greatest phone
on June 29, 2026
Posted by: Letmewin
[This review was collected as part of a promotion.] This Samsung a17 with 5g internet is a amazing phone from playing games to doing school work whatever it is it works great. and it's cheap and worth soo much more than I payed for and overall it's insanely good the camera is really great and storage is wonderful overall a amazing and truly great phone
Value
5
Written by a customer while visiting Samsung US