Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This Phone is truly remarkable and extraordinary.
on June 29, 2026
Posted by: JerJer
[This review was collected as part of a promotion.] I use the Galaxy AI a lot actually, i use it for anything, even the smallest things, I just like seeing it in action and helping me no matter what, truly an amazing AI I do also use my phone for instagram, youtube, discord, reddit, ETC. I have other social media apps but those are the ones I use frequently because this phone helps me keep contact with my friends. I also LOVE how seamless everything is, to everything being at your finger tips, to even going as far as buttons don't have that boxy look, but rather the smooth circular look, it makes me feel sophisticated in a way. I sometimes use Netflix, but this is only when I scan QR codes to play Netflix games with my family.
Value
4
Response from Samsung USBy R&R, July 22, 2026
Hey there JerJer,
We appreciate your enthusiasm for your Galaxy A17 5G! Thank you for sharing your thoughts with us. The Galaxy A17 5G combines helpful AI tools, smooth social media performance, and a clean, polished interface that is easy to navigate. We love how it helps you stay connected with friends, enjoy family games, and manage even the smallest everyday tasks. The thoughtful design enhances the overall experience, making it feel more sophisticated. Thank you for making Samsung a part of your daily life!
-Ty
Samsung Support
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Samsung Community
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Facebook
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We appreciate your enthusiasm for your Galaxy A17 5G! Thank you for sharing your thoughts with us. The Galaxy A17 5G combines helpful AI tools, smooth social media performance, and a clean, polished interface that is easy to navigate. We love how it helps you stay connected with friends, enjoy family games, and manage even the smallest everyday tasks. The thoughtful design enhances the overall experience, making it feel more sophisticated. Thank you for making Samsung a part of your daily life!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing, affordable phone !
on June 29, 2026
Posted by: Sheyenne916
[This review was collected as part of a promotion.] This phones i fast and overall great ! The camera quality is amazing and its super fast when i am going back and forth between apps ! And Galaxy AI is very useful and convenient to use ! I love it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone is slow and freezes at times. Not the b
on June 29, 2026
Posted by: LadyPeace
[This review was collected as part of a promotion.] I use my Galaxy A17 for personal business, for social media and to play games. To record memories via video and pictures.
Value
3
Response from Samsung USBy R&R, July 2, 2026
Greetings LadyPeace,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 features a large display, 5G connectivity, and a range of camera tools for capturing photos and videos throughout the day. It sounds like you use your phone for many activities, including gaming, social media, personal business, and capturing memories. We understand that the slowdowns and freezing you mentioned can hinder your ability to fully enjoy these features.
To keep your device running at its best, we recommend optimizing it regularly. The Quick Optimization feature improves performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done." For more information, please check out the link provided below. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 features a large display, 5G connectivity, and a range of camera tools for capturing photos and videos throughout the day. It sounds like you use your phone for many activities, including gaming, social media, personal business, and capturing memories. We understand that the slowdowns and freezing you mentioned can hinder your ability to fully enjoy these features.
To keep your device running at its best, we recommend optimizing it regularly. The Quick Optimization feature improves performance by identifying battery-draining apps, clearing memory, removing unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," and then select "Done." For more information, please check out the link provided below. We appreciate you sharing your experience and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone it works great for what I need
on June 29, 2026
Posted by: 2goodtobe
[This review was collected as part of a promotion.] I like the ai part it makes things easier i use it sometimes when I need to do certain things
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Awesome
on June 29, 2026
Posted by: Kay0701
[This review was collected as part of a promotion.] I love my galxy. It fits into my everyday activities. The storage is awesome. Picture quality is also great. Will never change to another phone 😀
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very easy to use for non tech savy p
on June 29, 2026
Posted by: Maf6241
[This review was collected as part of a promotion.] I do everything on my Samsong A17. Iuse it for work, photos, social media and communicating with friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pleasantly Surprised
on June 29, 2026
Posted by: Reesekd
[This review was collected as part of a promotion.] I use my device primarily for chatting and streaming. For a phone the picture is sharp. Really makes watching a game or a show pleasing. The speed at witch i can change Contacts or even Sites is impressive. I am not one to spend the big money for a phone. But a certain times this phone performs as if I did!
Value
4
Response from Samsung USBy R&R, July 22, 2026
Ahoy Reesekd
Thank you for your feedback! The Galaxy A17 5G offers a sharp display, responsive performance, and smooth streaming for everyday entertainment. We're glad to hear that you can easily switch between contacts, websites, and conversations. While the phone may seem simple at first, it's great to know that its performance continues to pleasantly surprise you. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback! The Galaxy A17 5G offers a sharp display, responsive performance, and smooth streaming for everyday entertainment. We're glad to hear that you can easily switch between contacts, websites, and conversations. While the phone may seem simple at first, it's great to know that its performance continues to pleasantly surprise you. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Troubles with device since 4 months now a15 better
on June 29, 2026
Posted by: Love2mice
[This review was collected as part of a promotion.] Troubles with device since 4 months now a15 better in my opinion feel the a17 came out with something that still needs work
Value
2
Response from Samsung USBy R&R, July 2, 2026
Greetings Love2mice,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 features a bright display, 5G connectivity, and various practical Galaxy functionalities. It’s valuable to hear that the phone has not performed as well as your previous A15 over the past several months. Your feedback is essential in understanding where the experience has not met the expected standards of a Galaxy device. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 features a bright display, 5G connectivity, and various practical Galaxy functionalities. It’s valuable to hear that the phone has not performed as well as your previous A15 over the past several months. Your feedback is essential in understanding where the experience has not met the expected standards of a Galaxy device. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US