Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,825 Reviews)
Rating breakdown 1,825 reviews
5 Stars
1,123
4 Stars
405
3 Stars
152
2 Stars
68
1 Star
77
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This phone is simply great. Tons of features
on April 21, 2026
Posted by: Phoneguy
[This review was collected as part of a promotion.] This phone has been great and has tons of features and customization. It has a great battery, a clear camera, great os and interface.
I can do literally anything on this phone i would recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The A17 lags. It is choppy and freezes etc
on April 22, 2026
Posted by: Pupcakeandcustard
[This review was collected as part of a promotion.] Im not a huge fan of it. My 54 version was stolen. The A17 lags.
Value
3
Response from Samsung USBy R&R, April 23, 2026
Greetings Pupcakeandcustard,
Thank you for sharing your experience with the Galaxy A17 5G. Performance is essential for everyday use, and your feedback helps identify areas for improvement to enhance user interactions.
To monitor and improve your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM, and automatically optimizes your phone or tablet for faster, smoother performance.
The Quick Optimization feature boosts your device's performance by identifying apps that drain the battery. It clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background, all of which contribute to better performance.
Optimizing your phone is quick and easy. Go to Settings, swipe to Device Care, tap it, then tap Optimize Now, and finally tap Done.
For more information on keeping your device running smoothly, check out our online article linked below. We appreciate your loyalty to our A series devices and thank you for trying the A17 5G and sharing your thoughts. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. Performance is essential for everyday use, and your feedback helps identify areas for improvement to enhance user interactions.
To monitor and improve your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM, and automatically optimizes your phone or tablet for faster, smoother performance.
The Quick Optimization feature boosts your device's performance by identifying apps that drain the battery. It clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background, all of which contribute to better performance.
Optimizing your phone is quick and easy. Go to Settings, swipe to Device Care, tap it, then tap Optimize Now, and finally tap Done.
For more information on keeping your device running smoothly, check out our online article linked below. We appreciate your loyalty to our A series devices and thank you for trying the A17 5G and sharing your thoughts. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
unbeatable value
on April 21, 2026
Posted by: Ferris
[This review was collected as part of a promotion.] Got tired of spending hundreds on flagship phones, kept breaking them. Fed up with closed platforms that make it hard to get my photos off without paying monthly fees.
Switched and thought I would notice. Not as much as you'd think. The latest models are even water resistent.
Samsung has lower Microwave radiation ratings than many other brands, which matters to me.
The only reasons I did not give it 5 stars are no gorilla glass (you need a great case and maybe a screen protector) and sometimes it stalls a bit (but you get better battery life).
Don't forget Galaxy AI.
All in all, it's an incredible value.
Value
4
Response from Samsung USBy R&R, April 24, 2026
Hi Ferris,
It's wonderful to see how the Galaxy A17 5G is providing excellent value for you. With its enhanced AI features and everyday usability, it is designed to keep things simple and reliable while ensuring you don't miss any essentials. Your feedback truly emphasizes that balance. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to see how the Galaxy A17 5G is providing excellent value for you. With its enhanced AI features and everyday usability, it is designed to keep things simple and reliable while ensuring you don't miss any essentials. Your feedback truly emphasizes that balance. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 22, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like the phone but there has been a ui issue. Ui
on April 22, 2026
Posted by: Jwest0922
[This review was collected as part of a promotion.] I enjoying using my AI almost daily to remix photos get advice & other things
Value
4
Response from Samsung USBy R&R, April 23, 2026
Hi Jwest0922,
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the AI features play a significant role in your daily routine, from capturing photos to generating ideas. Smooth navigation is crucial, and your feedback highlights areas where improvements can enhance the user experience. We appreciate you being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. It's wonderful to hear that the AI features play a significant role in your daily routine, from capturing photos to generating ideas. Smooth navigation is crucial, and your feedback highlights areas where improvements can enhance the user experience. We appreciate you being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It has features that could compare to a flagship p
on April 23, 2026
Posted by: TopTear
[This review was collected as part of a promotion.] Galaxy AI innovation allows me to navigate seamlessly through the programs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone. How you can take Pictures
on April 23, 2026
Posted by: Ladyjokerlove
[This review was collected as part of a promotion.] I love how i take videos. I'm pictures and sounds perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone, quality and sustainability
on April 23, 2026
Posted by: WhiteheadH316
[This review was collected as part of a promotion.] The quality and sustainability is absolutely flawless.I love it.I love all the features modes and routines that it has also love Galaxy.A hit is absolutely a life saver.It's a life-changing Innovation i have loved Samsung for a very long time.And I am absolutely amazed with the new galaxy , A17 5G it is absolutely a very, very advanced model.Do not let the series that it comes from you.This phone is just like a computer.Almost.It's absolutely perfect for anything , and everything you would want it or need it for
Value
5
Written by a customer while visiting Samsung US