Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
The Galaxy A17: An Honest Review
on June 29, 2026
Posted by: Rman808
[This review was collected as part of a promotion.] The Galaxy A17 is the ultimate phone for anyone whose daily digital goals top out at scrolling social media, looking up dinner recipes, and occasionally ignoring phone calls.
The Highlights
First off, the 6.7-inch Super AMOLED screen is genuinely gorgeous. It's bright and vivid—ideal for escaping reality. Plus, it sports Gorilla Glass Victus on the front, meaning it is built to survive falling face-first onto asphalt when you inevitably trip over a sidewalk crack.
The 5,000mAh battery easily lasts all day. However, at 25W fast charging, filling it back up happens at a leisurely "go make a sandwich and watch a sitcom episode" pace.
The Galaxy AI Spin
Samsung brought its Galaxy AI features to this device, primarily through Circle to Search and Google Gemini integration.
Circle to Search: See a pair of shoes an influencer is wearing? Circle it on your screen, and the AI hunts them down instantly.
Gemini Live: Need to write a polite text explaining why you're bailing on social plans? Ask the AI to phrase it for you. It’s like having a tiny assistant who doesn't judge your life choices.
It's truly a brilliant piece of technology.
The Highlights
First off, the 6.7-inch Super AMOLED screen is genuinely gorgeous. It's bright and vivid—ideal for escaping reality. Plus, it sports Gorilla Glass Victus on the front, meaning it is built to survive falling face-first onto asphalt when you inevitably trip over a sidewalk crack.
The 5,000mAh battery easily lasts all day. However, at 25W fast charging, filling it back up happens at a leisurely "go make a sandwich and watch a sitcom episode" pace.
The Galaxy AI Spin
Samsung brought its Galaxy AI features to this device, primarily through Circle to Search and Google Gemini integration.
Circle to Search: See a pair of shoes an influencer is wearing? Circle it on your screen, and the AI hunts them down instantly.
Gemini Live: Need to write a polite text explaining why you're bailing on social plans? Ask the AI to phrase it for you. It’s like having a tiny assistant who doesn't judge your life choices.
It's truly a brilliant piece of technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's is great! I just have to check my company
on June 29, 2026
Posted by: BigG31
[This review was collected as part of a promotion.] It works great! I have no problems with it at all. The only thing is my phone company has it where I have to dial a number 7 times before a call goes through.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's there when I need it for bus routes mysic
on June 29, 2026
Posted by: Shadow2027
[This review was collected as part of a promotion.] I use it for music I use it for public transportation and I use it to watch YouTube
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Solid phone for an affordable price
on June 29, 2026
Posted by: Android4lyfe
[This review was collected as part of a promotion.] The Galaxy A17 5G is an affordable phone that actually lives up to the galaxy name. It has Galaxy AI features that make for decent user friendliness. The camera, sleek design, and battery life are all positive attributes that make this the phone to choose when shopping on a budget.
Value
3
Response from Samsung USBy R&R, July 1, 2026
Hiya Android4lyfe,
Thank you for taking the time to leave your feedback. The Galaxy A17 5G offers AI features, 5G connectivity, and a large display designed for everyday communication and entertainment. We appreciate you sharing how you use your phone for texting, browsing, and calling. Your comments about your overall experience are valuable and will be shared with our teams as we continue enhancing future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to leave your feedback. The Galaxy A17 5G offers AI features, 5G connectivity, and a large display designed for everyday communication and entertainment. We appreciate you sharing how you use your phone for texting, browsing, and calling. Your comments about your overall experience are valuable and will be shared with our teams as we continue enhancing future Galaxy devices. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Budget phone with nice capabilities
on June 29, 2026
Posted by: Williamb
[This review was collected as part of a promotion.] Its an all out wonderful phone,for the price. the cameras have crystal clear photos, the speakers are loud, the battery life is amazing. Even if I stream videos, music, and play rpg games, I can do it for hours on end with out running the battery dead. you can run 2 apps on the same screen flawlessly. the the ai is very responsive and can be used without effort. for the price I would say its hands down the best bang for the buck.
Value
4
Response from Samsung USBy R&R, July 13, 2026
Hey there Williamb,
We are excited to hear from you and learn more about your experience with the Galaxy A17 5G. This device boasts high-quality cameras, powerful speakers, and a long-lasting battery. We’re pleased to know that streaming, gaming, multitasking, and AI tools are all functioning smoothly for your daily needs. Thank you for sharing how much you appreciate your Galaxy device's capabilities.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are excited to hear from you and learn more about your experience with the Galaxy A17 5G. This device boasts high-quality cameras, powerful speakers, and a long-lasting battery. We’re pleased to know that streaming, gaming, multitasking, and AI tools are all functioning smoothly for your daily needs. Thank you for sharing how much you appreciate your Galaxy device's capabilities.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I am new to a Galaxy Phone.
on June 29, 2026
Posted by: YMurray71
[This review was collected as part of a promotion.] I am learning how to get the best from my new Galaxy A17 5G phone. I've never owned one, but I am truly impressed. Transferring all of my data from my old, non-Samsung phone was easy because my new phone already had an app to update everything to my new Galaxy
with just one tap! I don't know what else I can say about how much I like my new Galaxy A17 5G phone. I'm going to get a Samsung Tablet for my husband.
with just one tap! I don't know what else I can say about how much I like my new Galaxy A17 5G phone. I'm going to get a Samsung Tablet for my husband.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for the basics, but, that's it
on June 29, 2026
Posted by: NuffyNuff
[This review was collected as part of a promotion.] The A17 5G is excellent for browsing the web, watching videos, banking, emailing and, of course, making and taking phone calls. The display is bright and vibrant and scrolling is (almost) always smooth and responsive--not as smooth as a flagship device, but, great at the A17's price point. Step outside these narrow use cases, though, and things go downhill. Opening apps is fast enough, but, not snappy. Look elsewhere for a premium gaming experience. Expect less-demanding titles to run passably, while more demanding titles will deliver a poor experience. I'd be hesitant to recommend this device for productivity uses beyond composing documents, manipulating spreadsheets, making and viewing slide shows (and even long slide shows with lots of music and complicated animations may challenge the A17 5G), and video meetings. Heavier tasks, like video editing and extensive photo manipulation, would not be pleasant on the A17. The A17 5G is a great value, in my opinion, if you respect its limits. If you're a power user or heavy gamer, buy something more capable. If you have more modest demands, then this is the phone for you.
Value
4
Response from Samsung USBy R&R, July 17, 2026
Hello NuffyNuff,
Thank you for reaching out and sharing your experience with the Galaxy A17 5G. We appreciate your insights into how the device has been performing for you. The Galaxy A17 5G features a bright display, dependable 5G connectivity, and reliable performance for tasks like browsing, streaming, banking, emailing, and making calls. You provided a thoughtful and genuine evaluation of where the phone excels and where more demanding tasks, such as heavy gaming or creative work, may require additional power. It's great to hear that the A17 5G meets the everyday needs of many users with simpler requirements. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with the Galaxy A17 5G. We appreciate your insights into how the device has been performing for you. The Galaxy A17 5G features a bright display, dependable 5G connectivity, and reliable performance for tasks like browsing, streaming, banking, emailing, and making calls. You provided a thoughtful and genuine evaluation of where the phone excels and where more demanding tasks, such as heavy gaming or creative work, may require additional power. It's great to hear that the A17 5G meets the everyday needs of many users with simpler requirements. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
The first phone I received malfunctioned on me i
on June 29, 2026
Posted by: Impressme
[This review was collected as part of a promotion.] I love my Samsung devices over the years, but recently I've noticed a lack of quality for the a1 series. Iin my family my wife and kids get the expensive new phones and I get the lower end phone. My recent upgrade thru mobile was a horrible experience. The a17 i got was already malfunctioning on me, and the replacement is slow and not as fast as my phones I've had before. I wish Samsung or mobile would at least offered me a better series or model for same price.
Value
2
Response from Samsung USBy R&R, July 6, 2026
Hello Impressme,
Thank you for sharing your thoughts with us. The Galaxy A17 5G features a large screen, reliable 5G access, and practical Galaxy functionalities to help you stay connected throughout the day. We appreciate your long-standing support of Samsung devices, and we understand that each upgrade should feel dependable from the start.
We have noted your feedback regarding the original device and your expectations for the A Series. As you know, we offer a wide range of mobile options to suit various types of users. If you are a power user, our flagship or S Series devices may be the best fit for you. For tech enthusiasts, our Z Series devices, featuring foldable technology, are worth exploring.
Ultimately, we have devices that cater to a wide variety of users and budgets, and we encourage you to find the option that best meets your needs. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. The Galaxy A17 5G features a large screen, reliable 5G access, and practical Galaxy functionalities to help you stay connected throughout the day. We appreciate your long-standing support of Samsung devices, and we understand that each upgrade should feel dependable from the start.
We have noted your feedback regarding the original device and your expectations for the A Series. As you know, we offer a wide range of mobile options to suit various types of users. If you are a power user, our flagship or S Series devices may be the best fit for you. For tech enthusiasts, our Z Series devices, featuring foldable technology, are worth exploring.
Ultimately, we have devices that cater to a wide variety of users and budgets, and we encourage you to find the option that best meets your needs. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US