Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,825 Reviews)
Rating breakdown 1,825 reviews
5 Stars
1,123
4 Stars
405
3 Stars
152
2 Stars
68
1 Star
77
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
Over all the product serves it's purpose
on April 20, 2026
Posted by: Maddad2
[This review was collected as part of a promotion.] I've noticed that it falls short of peak performance during peak hours of the day & evening .
Not even galaxy A.I. could fix that .
Not even galaxy A.I. could fix that .
Value
4
Response from Samsung USBy R&R, April 24, 2026
Hey Maddad2,
The Galaxy A17 5G is designed to handle everyday tasks efficiently while providing strong performance. Your feedback on its performance during busy times is important and offers valuable insights into daily usage. If you notice your device slowing down during peak times, consider using the Quick Optimization feature. This feature enhances your device's performance by identifying apps that consume excessive battery power. It also frees up memory by clearing unnecessary items, deleting unneeded files, scanning for malware, and closing apps running in the background.
Optimizing your phone is quick and easy. Just go to Settings, swipe to and tap on Device care, then tap on Optimize now, and finally tap Done. For more information, please check the link provided below. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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The Galaxy A17 5G is designed to handle everyday tasks efficiently while providing strong performance. Your feedback on its performance during busy times is important and offers valuable insights into daily usage. If you notice your device slowing down during peak times, consider using the Quick Optimization feature. This feature enhances your device's performance by identifying apps that consume excessive battery power. It also frees up memory by clearing unnecessary items, deleting unneeded files, scanning for malware, and closing apps running in the background.
Optimizing your phone is quick and easy. Just go to Settings, swipe to and tap on Device care, then tap on Optimize now, and finally tap Done. For more information, please check the link provided below. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So far so good.
on April 20, 2026
Posted by: Bagman
[This review was collected as part of a promotion.] I'm disabled. This phone helps me with my interactions with the world. I pay bills and keep up with the day to day stuff going on around me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great features.
on April 20, 2026
Posted by: CrimsonDawn
[This review was collected as part of a promotion.] I use my phone for important phone calls, taking photos, watching videos, and of course listening to music. I have played games but not as much. I have enjoyed the space it gives. It takes great photos and videos. I have used the Galaxy AI and its been fun at times. Having it so long though, 'm starting to have memory issues.
Value
4
Response from Samsung USBy R&R, April 22, 2026
Hi CrimsonDawn,
It's wonderful to hear that you're enjoying the Galaxy A17 5 G's features, storage, and overall versatility. Whether it's for photos, music, or everyday tasks, this device is designed to keep everything organized in one place. We appreciate your feedback, as it highlights valuable long-term usage experiences. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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It's wonderful to hear that you're enjoying the Galaxy A17 5 G's features, storage, and overall versatility. Whether it's for photos, music, or everyday tasks, this device is designed to keep everything organized in one place. We appreciate your feedback, as it highlights valuable long-term usage experiences. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Money please
on April 20, 2026
Posted by: Nightmare1995
[This review was collected as part of a promotion.] Galaxy AI great product and even better uses i hate my wife
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Having issues with storage from store transfer to
on April 20, 2026
Posted by: Specialedgell
[This review was collected as part of a promotion.] Great phone problems are with Mobile carrier my storage is messed up and they erased very important messages I need for a lawyer.need to get back somehow.other than that live the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and takes good pic
on April 20, 2026
Posted by: Stitchlover93
[This review was collected as part of a promotion.] The galaxy ai is amazing I use it quiet a bit. This phone takes great pictures. The battery life on this device is amazing. Streaming on it is also great. Very good picture. The sound on the phone is spectacular. I would recommend the Samsung galaxy to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on April 20, 2026
Posted by: RosiePosie
[This review was collected as part of a promotion.] I’ve been using the Galaxy A17 5G for a while now, and it’s a solid everyday phone that keeps things simple and reliable.
The battery is easily the best part—it lasts all day without me having to think twice about charging. Performance is smooth for regular use like calls, apps, and streaming. It’s not built for heavy multitasking or gaming, but it handles the basics without slowing me down.
The display looks good for daily use, and the 5G connectivity is a nice bonus when I’m in a strong coverage area. The camera does well in good lighting—clear enough for everyday shots—but low light definitely isn’t its strong side.
Overall, it’s not flashy or high-end, but it’s dependable. If you want a phone that just works, lasts long, and doesn’t cost a fortune, this one delivers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really great phone!
on April 20, 2026
Posted by: Chusk33t
[This review was collected as part of a promotion.] Great bargain phone really impressive and google ai is installed and so so helpful! If you need a good deal but dont wanna slow horrible phone this one can keep up with me no lagging .
Value
4
Response from Samsung USBy R&R, April 24, 2026
Hey Chusk33t,
Love hearing that the Galaxy A17 5G is keeping up with your day. It is designed to deliver smooth performance and helpful features like AI support, all while staying accessible. Sounds like it is doing exactly what you need. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Love hearing that the Galaxy A17 5G is keeping up with your day. It is designed to deliver smooth performance and helpful features like AI support, all while staying accessible. Sounds like it is doing exactly what you need. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US