Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,776 Reviews)
Rating breakdown 1,776 reviews
5 Stars
1,094
4 Stars
395
3 Stars
144
2 Stars
68
1 Star
75
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
1
Pictures are great
on April 13, 2026
Posted by: Quicksilver
[This review was collected as part of a promotion.] Takes great pictures but I have so much trouble with making phone calls. I have to call sometimes 6 times before my call will get through. It has the same problems I was having with the 15 and 16 phones. I was told the 17 did not have the same problem. That they had fixed it but it's not fixed.
Value
1
Response from Samsung USBy R&R, April 16, 2026
Hey Quicksilver,
I'm glad to hear that the camera is delivering great results for you. Your feedback on call reliability emphasizes how important it is to stay connected in everyday use. If you're experiencing delays when trying to make a call, performing a network reset might help.
To do this, follow these steps:
1. Open the **Settings** app.
2. Tap **General management**.
3. Tap **Reset**.
4. For issues with your mobile connection, select **Reset mobile network settings**.
5. Tap **Reset settings**. You may be prompted to enter your security credentials. Finally, tap **Reset** to confirm.
Additionally, you might find these suggestions helpful:
- **Change Default Settings**: Go to **Settings** > **Apps** > **Default Apps** > **Call Redirecting App** and select "None."
- **Network Reset**: Toggle Airplane mode off and on, or reset your network settings by going to **Settings** > **General Management** > **Reset** > **Reset Network Settings**.
If you need further assistance, please reach out to your mobile carrier for support. Thank you for being a part of the Samsung family!
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
I'm glad to hear that the camera is delivering great results for you. Your feedback on call reliability emphasizes how important it is to stay connected in everyday use. If you're experiencing delays when trying to make a call, performing a network reset might help.
To do this, follow these steps:
1. Open the **Settings** app.
2. Tap **General management**.
3. Tap **Reset**.
4. For issues with your mobile connection, select **Reset mobile network settings**.
5. Tap **Reset settings**. You may be prompted to enter your security credentials. Finally, tap **Reset** to confirm.
Additionally, you might find these suggestions helpful:
- **Change Default Settings**: Go to **Settings** > **Apps** > **Default Apps** > **Call Redirecting App** and select "None."
- **Network Reset**: Toggle Airplane mode off and on, or reset your network settings by going to **Settings** > **General Management** > **Reset** > **Reset Network Settings**.
If you need further assistance, please reach out to your mobile carrier for support. Thank you for being a part of the Samsung family!
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone grate cammra quality and grafics
on April 14, 2026
Posted by: Momof6420
[This review was collected as part of a promotion.] Helps with my day to day doom scrolling and mom tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is easy to use
on April 18, 2026
Posted by: Galaxyanyday
[This review was collected as part of a promotion.] You can never go wrong with any Galaxy smartphone. I upgraded from an AS13 for mr y grandson who uses the phone with absolutely no problems. Picture quality is perfect and he use the phone on the road. He's not tech savvy but it's perfect for his needs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone!
on April 18, 2026
Posted by: TiggerLynn
[This review was collected as part of a promotion.] Samsung Galaxy A17 5G has built in Galaxy AI features that make it easy to navigate the web among other things. It is a device that has a short adjustment period and is very easy to work. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung galaxy phone
on April 20, 2026
Posted by: Shadya117
[This review was collected as part of a promotion.] I have been using Samsung for years and have no complaints!
Value
4
Response from Samsung USBy R&R, April 22, 2026
Hi there Shadya117,
It's great to hear that Samsung has consistently been a part of your experience over the years. Devices like the Galaxy A17 5G are designed to maintain familiarity while incorporating new features. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear that Samsung has consistently been a part of your experience over the years. Devices like the Galaxy A17 5G are designed to maintain familiarity while incorporating new features. Thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This product
on April 20, 2026
Posted by: Not4Everyone
[This review was collected as part of a promotion.] This phone at first I thought it would be a great phone but No its not its slow its lagging I don't have many apps on here cause it talks about space and its glitches and yet ive only had this phone for about 2 months, if I win this I'd use it to buy me a better Samsung phone!
Value
1
Response from Samsung USBy R&R, April 21, 2026
Hello Not4Everyone,
Thank you for sharing your experience. The Galaxy A17 5G is designed for everyday use, offering essential features and reliable connectivity. If your device is becoming glitchy or slow, you can improve its performance by cleaning up its memory.
To do this, go to Settings, swipe to find "Device care," then tap it. Next, select "Memory" and tap "Clean now" to free up memory by stopping background apps. If there are apps you'd like to keep running in the background, you can add them to the "Excluded apps" list to prevent them from being closed when you use this feature.
Your feedback plays a crucial role in shaping future improvements across the Galaxy lineup. A more thorough way to clear your phone's memory is to reboot it occasionally. You can restart your phone at any time by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select "Restart," then tap "Restart" again. If prompted, you may need to enter your PIN or password after the reboot is complete.
For more details on how to set up your Galaxy A17 5G to keep it running smoothly, you can read the online article linked below. Thank you for your review and for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience. The Galaxy A17 5G is designed for everyday use, offering essential features and reliable connectivity. If your device is becoming glitchy or slow, you can improve its performance by cleaning up its memory.
To do this, go to Settings, swipe to find "Device care," then tap it. Next, select "Memory" and tap "Clean now" to free up memory by stopping background apps. If there are apps you'd like to keep running in the background, you can add them to the "Excluded apps" list to prevent them from being closed when you use this feature.
Your feedback plays a crucial role in shaping future improvements across the Galaxy lineup. A more thorough way to clear your phone's memory is to reboot it occasionally. You can restart your phone at any time by swiping down from the top of the screen with two fingers to open the Quick settings panel, then tapping the Power icon. Select "Restart," then tap "Restart" again. If prompted, you may need to enter your PIN or password after the reboot is complete.
For more details on how to set up your Galaxy A17 5G to keep it running smoothly, you can read the online article linked below. Thank you for your review and for being a valued Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
can choose to enhance the quality of your pic
on April 20, 2026
Posted by: Cityboy
[This review was collected as part of a promotion.] The camera is the most important for me. You can choose to have a better photo thats higher quality. The galaxy AI is on point and tremendously helpful. I have absolutely nothing negative to say only positive but there isn't enough space and time for me to put all the positive points with this phone. You wont be disappointed that's forsure. If you Rolled the dice and got the a17 it would be the best decision you would ever make.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on April 20, 2026
Posted by: SammyFAN
[This review was collected as part of a promotion.] It has a very cool camera and it 4K and I love the smooth screen and how it reacts
Value
5
Written by a customer while visiting Samsung US