Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(3,737 Reviews)
Open Ratings Snapshot
Rating breakdown 3,737 reviews
5 Stars
2,187
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5 out of 5
5
This is my favorite phone and I just love samsung
on October 16, 2026
Posted by: Lipz2027
[This review was collected as part of a promotion.] I love my Samsung phone I love everything about my phone and I love i chose it because I can cast too my tv well every TV in my house and don't have to use my Hotspot at all just my casting and enjoying every minute of and I Chose this phone I love the price of it and it was reasonable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is way more advanced
on October 16, 2026
Posted by: HelloKittyFan47
[This review was collected as part of a promotion.] I choose
This phone I just got a few days ago and it's way more advanced than I ever thought it would be. I never thought I would get a phone that's way better than any phone I've ever had. I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A17 gets to hot
on October 16, 2026
Posted by: Redeemer0606
[This review was collected as part of a promotion.] I love the A1redeem7 except for the the battery keeps getting overheated and it keeps showing up system processing shutdown a lot the weight of the phone is perfect the size is perfect for a scream it's just slow loading
Value
4 out of 5
4
Response from Samsung USBy R&R, October 21, 2026
Greetings Redeemer0606,

Thank you for sharing your experience with the Galaxy A17 5G! We’re glad to hear you’re enjoying its comfortable design, convenient screen size, and vibrant display. We understand your concerns regarding overheating, shutdown warnings, and slow loading times. If the phone becomes excessively hot, please stop using it and allow it to cool down completely. Once it has cooled, checking the Device Care settings and installing any available software updates may improve its performance. If you continue to receive shutdown warnings, we recommend contacting Samsung Support for assistance. Thank you for being part of the Samsung family!

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose this product because I was looking for som
on October 15, 2026
Posted by: K1g2b3
[This review was collected as part of a promotion.] One of the things I appreciate most is how straightforward it is to operate. The design feels thoughtful, and the overall functionality makes it a useful addition to my daily routine. I also appreciate the attention to detail and the way the product combines practicality with ease of use.
In terms of performance, it delivers a satisfying experience and meets my general expectations. With regular use, I look forward to seeing how well it continues to perform over time. Overall, this product offers a good balance of usability, design, and functionality. I would recommend it to anyone looking for a product with similar features and capabilities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the Samsung Galaxy A17.
on October 15, 2026
Posted by: GabesdadJohn8979
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 because I love everything about Samsung's products. They're completely reliable and easy to use. I have been using Samsung devices and products for year's and I have never had a problem that wasn't caused by myself. I use my phone daily for everything from work to playing games. I've used them to record my child's baseball games. And the picture quality is phenomenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing. I chose it.
on October 15, 2026
Posted by: Kingpin
[This review was collected as part of a promotion.] I chose this phone because I love Samsung and the ease of knowing how easy it is to use and that its going to hold up over years. I use the features every day and makes life and keeping things organized easy. Samsung is the only brand I go with.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have no complaints.
on October 15, 2026
Posted by: Kreationz
[This review was collected as part of a promotion.] The Samsung Galaxy A17 has been a very good durable phone for me. I have had no problems with this phone at all. I drop my phone a lot and it has actually stayed in one piece with no cracks or dings in the screen. All of the features work correctly and I always find something new to learn on my phone. Overall I give this phone an excellent rating and would recommend this phone to people who are hard on phones. Thank you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone. Great price
on October 15, 2026
Posted by: Dglvr94
[This review was collected as part of a promotion.] I chose this device mainly because I was on a budget. After purchasing, I realized it had a bunch of customization features which I love. Great camera and features with it. Seems to be a fast processor for the phone too.
Value
5 out of 5
5
Response from Samsung USBy R&R, October 16, 2026
Hi Dglvr94,

We appreciate you taking the time to reach out to us to let us know why you decided to choose your Galaxy A17 5G. The Galaxy A17 5G brings together a vivid Super AMOLED display, a versatile 50 MP camera system, and customizable Galaxy features for everyday use. It is great to hear that the camera, personalization options, and responsive performance have all exceeded your expectations. That combination makes it easy to create a Galaxy experience that feels like your own. Thank you for choosing Samsung!

-Ty

Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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