Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
I wouldn't own anything else.
on July 2, 2026
Posted by: 1937apr
[This review was collected as part of a promotion.] I've owned galaxy products for the past several years. Great phones . Great products. I highly recommend them. Haven't used the AI feature much but looking forward to it.
Value
5
Response from Samsung USBy R&R, July 24, 2026
Hello 1937apr,
Thank you for reaching out. The Galaxy A17 5G offers dependable performance, a spacious display, and smooth connectivity for everyday use. It is wonderful to hear that Galaxy phones have earned your trust over the years, and there are plenty of helpful AI features waiting for you to explore. Thank you for being part of the Samsung family.
-Ty
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Thank you for reaching out. The Galaxy A17 5G offers dependable performance, a spacious display, and smooth connectivity for everyday use. It is wonderful to hear that Galaxy phones have earned your trust over the years, and there are plenty of helpful AI features waiting for you to explore. Thank you for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2
Experience on my Galaxy a17
on July 2, 2026
Posted by: RolenandJesus
[This review was collected as part of a promotion.] Thank you for the opportunity to speak on my a17 experience it has been a nightmare sluggish system runs real slow and sometimes runs on its own if that makes sense I have always been a Samsung customer I've had the S Series all the way to the a series and the 17 happens to be the worst one yet sorry to be negative but I'm speaking the truth on my experience can't wait for the s 27 to come out I'll be the first in line
Value
2
Response from Samsung USBy R&R, July 6, 2026
Hi RolenandJesus,
The Galaxy A17 5G offers a large display, 5G connectivity, and essential Galaxy features designed to keep communication, entertainment, and apps easily accessible. It's crucial that the phone feels responsive and predictable during daily use. We have noted your comments about performance concerns and unexpected behavior.
If you find your phone is no longer as responsive, there are some tips and tricks you can try. The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap “Optimize Now,” and then select “Done.” The options within the optimization feature provide various ways to keep your phone running at its best.
We appreciate your long history with Galaxy devices. Thank you for being a part of Samsung! For more information, please check out the online article linked below.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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The Galaxy A17 5G offers a large display, 5G connectivity, and essential Galaxy features designed to keep communication, entertainment, and apps easily accessible. It's crucial that the phone feels responsive and predictable during daily use. We have noted your comments about performance concerns and unexpected behavior.
If you find your phone is no longer as responsive, there are some tips and tricks you can try. The Quick Optimization feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, follow these steps: go to Settings, swipe to Device Care, tap “Optimize Now,” and then select “Done.” The options within the optimization feature provide various ways to keep your phone running at its best.
We appreciate your long history with Galaxy devices. Thank you for being a part of Samsung! For more information, please check out the online article linked below.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
5 star device
on July 1, 2026
Posted by: Sonr1994
[This review was collected as part of a promotion.] Love this phone!!! It does everything i need and then some for a great price. The Galaxy AI is seriously top tier bruh
Value
5
Response from Samsung USBy R&R, July 2, 2026
Hey there Sonr1994,
The Galaxy A17 combines AI technology, a large immersive display, and reliable 5G connectivity for everyday use. It’s fantastic to hear that the phone is meeting all your needs and more. Your enthusiasm for the AI features highlights how helpful those smart functions can be in your daily life. Thank you for choosing Samsung!
-Ty
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The Galaxy A17 combines AI technology, a large immersive display, and reliable 5G connectivity for everyday use. It’s fantastic to hear that the phone is meeting all your needs and more. Your enthusiasm for the AI features highlights how helpful those smart functions can be in your daily life. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has been amazing
on July 1, 2026
Posted by: Shopaholicbabyforever
[This review was collected as part of a promotion.] Galaxy AI has been great especially for an older version of the Samsung galaxy. I haven't had any problems and would consider it to anyone that enjoys androids.
Value
5
Response from Samsung USBy R&R, July 2, 2026
Hello Shopaholicbabyforever,
The Galaxy A17 5G is equipped with AI tools, a large display perfect for streaming and browsing, and 5G connectivity for daily use. It's fantastic to hear that the AI features have been a standout aspect and that the phone is performing well for you. Your recommendation is highly valued by the Galaxy community. Thank you for being a part of the Samsung family!
-Ty
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The Galaxy A17 5G is equipped with AI tools, a large display perfect for streaming and browsing, and 5G connectivity for daily use. It's fantastic to hear that the AI features have been a standout aspect and that the phone is performing well for you. Your recommendation is highly valued by the Galaxy community. Thank you for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung phone
on July 1, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] I love my
Samsung but it's very slippery and I drop it alot
Samsung but it's very slippery and I drop it alot
Value
4
Response from Samsung USBy R&R, July 8, 2026
Hey Shorty,
Thank you for updating us on your experience with the Galaxy A17 5G. The Galaxy A17 5G features a sleek design, reliable performance, and a bright display, making everyday use enjoyable and easy. We’re glad to hear that you love your Samsung phone. We also appreciate your feedback about the phone feeling slippery and being prone to drops, as grip and handling can significantly impact your confidence when using the device. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for updating us on your experience with the Galaxy A17 5G. The Galaxy A17 5G features a sleek design, reliable performance, and a bright display, making everyday use enjoyable and easy. We’re glad to hear that you love your Samsung phone. We also appreciate your feedback about the phone feeling slippery and being prone to drops, as grip and handling can significantly impact your confidence when using the device. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Better than Motorola
on July 1, 2026
Posted by: Sgroah4
[This review was collected as part of a promotion.] This is the first and only Samsung I've ever owned and it's still new to me so I'm still learning but overall so far I like it more than my past Motorola phones
Value
4
Response from Samsung USBy R&R, July 13, 2026
Hola Sgroah4,
Thank you for sharing your experience with your Galaxy A17 5G. We are excited to welcome you to the Galaxy community! The Galaxy A17 5G provides an easy-to-use interface, reliable performance for everyday tasks, and seamless connectivity within the Galaxy ecosystem. We’re glad to hear that your first Samsung phone is already making a positive impression as you discover all its features. Welcome to the Samsung community!
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy A17 5G. We are excited to welcome you to the Galaxy community! The Galaxy A17 5G provides an easy-to-use interface, reliable performance for everyday tasks, and seamless connectivity within the Galaxy ecosystem. We’re glad to hear that your first Samsung phone is already making a positive impression as you discover all its features. Welcome to the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone and Galaxy AI feature is great!
on July 1, 2026
Posted by: Saliya
[This review was collected as part of a promotion.] This is actually one of the first androids i've used since switching back up from Iphones. It works great for gaming.I also have special features and arcade that keeps track of all my games. It has a lot of storage so that works perfect for me. The galaxy ai feature also gives great answers. I love it
Value
4
Response from Samsung USBy R&R, July 15, 2026
Hey Saliya,
Thank you for taking the time to share with us an update on your Galaxy A17 5G. The smooth gaming performance, generous storage, and helpful Enhanced AI features make the Galaxy A17 5G a strong return to Android. It is great to hear that the gaming tools help keep your favorite titles organized while AI provides useful answers. Thank you for coming back to Samsung.
-Ty
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Thank you for taking the time to share with us an update on your Galaxy A17 5G. The smooth gaming performance, generous storage, and helpful Enhanced AI features make the Galaxy A17 5G a strong return to Android. It is great to hear that the gaming tools help keep your favorite titles organized while AI provides useful answers. Thank you for coming back to Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
I love the simple but diverse os system it has
on July 1, 2026
Posted by: SamsungLover
[This review was collected as part of a promotion.] I own an A17 Samsung galaxy and absolutely am loving it and have for the first time have been able to connect and do thing with my phone and/or asseories then wver before t
Due to the Samsung AI feature that these A17 galaxys have I've been able to do and get information. Faster and better than I ever expected I dont know how I even made it through each day without the AI feature she teaches us thing helps my kids with there homework teaches thwm about anything but also is safe due to the AI parental controls available, I also am loving g the smart things app included i am fully capable to connect to my TV car and all other household accessories , appliances, and other devices with one simple app the picture and video calling abilitys are great and good sound along with wonderful 5g connection I am able to stay connected to everyone I need from everywhere I have wanted to travel to so far this summer.
But all In all id have to say that the comstomer service and sales reps when I bought my device were by far the most help and most informative of all they still continue with anything I need anytime I need anything this by far was the best choice out of all devices best choice I could have made I absolutely love my A17 Samsung galaxy phone I highly recommend any and or all Samsung devices they are easy to use great features and excellent services make all Samsung devices for me my first and forevermore choice for me and my family.
Due to the Samsung AI feature that these A17 galaxys have I've been able to do and get information. Faster and better than I ever expected I dont know how I even made it through each day without the AI feature she teaches us thing helps my kids with there homework teaches thwm about anything but also is safe due to the AI parental controls available, I also am loving g the smart things app included i am fully capable to connect to my TV car and all other household accessories , appliances, and other devices with one simple app the picture and video calling abilitys are great and good sound along with wonderful 5g connection I am able to stay connected to everyone I need from everywhere I have wanted to travel to so far this summer.
But all In all id have to say that the comstomer service and sales reps when I bought my device were by far the most help and most informative of all they still continue with anything I need anytime I need anything this by far was the best choice out of all devices best choice I could have made I absolutely love my A17 Samsung galaxy phone I highly recommend any and or all Samsung devices they are easy to use great features and excellent services make all Samsung devices for me my first and forevermore choice for me and my family.
Value
4
Response from Samsung USBy R&R, July 8, 2026
Good day SamsungLover,
Thank you for sharing your experience with the Galaxy A17 5G. This device combines AI tools, 5G connectivity, and SmartThings support to make everyday life more connected and easier to manage. We are delighted to hear that you enjoy the AI features for learning, assisting your kids with homework, staying connected while traveling, and linking your phone with your TV, car, and smart home devices. We also appreciate you mentioning how helpful your interactions have been, as support can greatly enhance the overall Galaxy experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. This device combines AI tools, 5G connectivity, and SmartThings support to make everyday life more connected and easier to manage. We are delighted to hear that you enjoy the AI features for learning, assisting your kids with homework, staying connected while traveling, and linking your phone with your TV, car, and smart home devices. We also appreciate you mentioning how helpful your interactions have been, as support can greatly enhance the overall Galaxy experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US