Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,834 Reviews)
Rating breakdown 1,834 reviews
5 Stars
1,127
4 Stars
407
3 Stars
154
2 Stars
69
1 Star
77
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Phone is great
on April 16, 2026
Posted by: Lucy0411
[This review was collected as part of a promotion.] It is such a good phone I love it so much the details are assume the associates with it there is nothing to hate about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new features
on April 16, 2026
Posted by: Theoneandtheonly
[This review was collected as part of a promotion.] When I record some on my phone it shows very clear n I wouldn't ask for anything more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone takes awesome photos.
on April 16, 2026
Posted by: Loveshop
[This review was collected as part of a promotion.] This phone has many great features and takes awesome photos. I won't buy any other brand phones. Highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 17, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A17 5G Honest Review
on April 18, 2026
Posted by: JustBern64
[This review was collected as part of a promotion.] My honest review of the Samsung Galaxy A17 5G is like this: It's the best phone I've had in years. My old phone, the Samsung Galaxy S10 was water damaged to the point it wouldn't work anymore. So, I've had to get an upgrade and I've gotten the Galaxy A17 5G instead. And I've loving this phone already. The visuals are way better, It's 5G, Battery life is GREAT & It's huge and got weight and it's not light and small. This was the best thing that happened to me & I've gotten my mother the same phone as well. She's loving it as well. Conclusion: This phone was the best thing that happened to me, I honestly glad my old phone was damaged. I've gotten a better phone out of the deal!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love phone
on April 18, 2026
Posted by: Buck
from Roanoke,Va.
Expertise:Expert
No more questions love the phone need warranty iii
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Response from Samsung USBy R&R, April 24, 2026
Howdy Buck,
Love hearing how much you are enjoying your Galaxy A17 5G. It is designed to keep things simple, smooth, and reliable for everyday use. Appreciate you sharing the love. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Love hearing how much you are enjoying your Galaxy A17 5G. It is designed to keep things simple, smooth, and reliable for everyday use. Appreciate you sharing the love. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
I just started using phone abn kinda miss som of I
on April 18, 2026
Posted by: Reba55
[This review was collected as part of a promotion.] I Kacey used it i kinda dint like the new ai honestly or Gemini. I like Google assistant abs wavy try alexa
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hey there Reba55,
Thank you for sharing your first impressions of the Galaxy A17 5G. It may take some time to adjust to the new AI features and Gemini, especially if you're coming from a different setup. Many users find that the personalization options can help tailor the experience to their preferences.
The Galaxy A17 5G introduces Awesome Intelligence for smarter, more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and the Circle to Search functionality. Additionally, the A37 5G and A57 5G models offer smart capture with AI Select, the Read Aloud feature in Samsung Internet, and AI editing tools in the Gallery.
Gemini is an AI-powered assistant that simplifies your tasks by seamlessly accessing multiple apps like Google Maps, Calendar, YouTube, and more. With Gemini, you can ask questions, find information, or issue commands without switching between apps. The AI features on the Galaxy A17 5G have developed quite nicely, and we encourage you to explore them. We also have an online resource linked below that provides more details about the Galaxy A17 5G.
Thank you for being a Samsung customer.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your first impressions of the Galaxy A17 5G. It may take some time to adjust to the new AI features and Gemini, especially if you're coming from a different setup. Many users find that the personalization options can help tailor the experience to their preferences.
The Galaxy A17 5G introduces Awesome Intelligence for smarter, more efficient experiences. Key features include a default digital assistant, Gemini integration, seamless actions across apps, and the Circle to Search functionality. Additionally, the A37 5G and A57 5G models offer smart capture with AI Select, the Read Aloud feature in Samsung Internet, and AI editing tools in the Gallery.
Gemini is an AI-powered assistant that simplifies your tasks by seamlessly accessing multiple apps like Google Maps, Calendar, YouTube, and more. With Gemini, you can ask questions, find information, or issue commands without switching between apps. The AI features on the Galaxy A17 5G have developed quite nicely, and we encourage you to explore them. We also have an online resource linked below that provides more details about the Galaxy A17 5G.
Thank you for being a Samsung customer.
Use AI features on the Galaxy A17 5G, A37 5G, and A57 5G
https://www.samsung.com/us/support/answer/ANS10010131/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Only a week and the screen is cracked & ui crashes
on April 18, 2026
Posted by: BoSSToN
[This review was collected as part of a promotion.] Only had Galaxy a week and the phone screen is cracked and d the system ui crashes for the first 10 minutes after reboot everytime. Worst galaxy I've ever had and I've had almost all of them before this. The galaxy AI hasn't been able to be used on this horrible addition to the galaxy family.
Value
1
Response from Samsung USBy R&R, April 20, 2026
Hello BoSSToN,
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to deliver reliable performance and integrate helpful AI features, including Gemini and Google Assistant, for everyday use. Your feedback is essential for improving stability and enhancing the overall user experience over time.
Physical damage to your screen typically appears as visible cracks or chips in the glass. You may also notice concerns such as ink spots or bleeding pixels. We want to assure you that we have expanded our service options to help you. In partnership with uBreakiFix, an authorized Samsung service provider, we can come to your location for phone repairs, including cracked screens, so you don't have to leave your home.
For more information on how to utilize the uBreakiFix service, please check the link provided below. Thank you for being a valued Samsung customer.
Cracked or bleeding screen on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002488/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device is designed to deliver reliable performance and integrate helpful AI features, including Gemini and Google Assistant, for everyday use. Your feedback is essential for improving stability and enhancing the overall user experience over time.
Physical damage to your screen typically appears as visible cracks or chips in the glass. You may also notice concerns such as ink spots or bleeding pixels. We want to assure you that we have expanded our service options to help you. In partnership with uBreakiFix, an authorized Samsung service provider, we can come to your location for phone repairs, including cracked screens, so you don't have to leave your home.
For more information on how to utilize the uBreakiFix service, please check the link provided below. Thank you for being a valued Samsung customer.
Cracked or bleeding screen on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002488/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US