Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
It lags alot the 5g doesnt always work
on July 10, 2026
Posted by: MamaRain8523
[This review was collected as part of a promotion.] The galaxy A17 has its good features which is the cameras quility is very nice crisp clear photos. The 128gb of storage fantastic especially if you are a gamer or photo buff. But the down fall of the features are the fact that it lags that the 5G will work when it wants to work and calls either drop or the other person can not hear you. Then the more you add to your phone the quicker the battery drains why have 128GB if using them actually hinders you and your phone. Then the super charge is actually just a word because fast charge takes the same amount of time. I know phones that have super charge and thats exactly what it is super charge 30 minutes phone is fully charged nope not this phone not the A17 almost 2 to 3 hours depending on how dead your battery maybe. Now to the good again good size clear pucture just wish the screens didnt break screen protector or not it still breaks.
Value
3
Response from Samsung USBy R&R, July 13, 2026
Hi MamaRain8523
Thank you for taking the time to share your insights on the Galaxy A17 5G. The device offers crisp camera quality, spacious 128GB storage, and a large display, making it ideal for photos, gaming, and everyday entertainment. We’re glad to hear that these features stood out to you; however, we understand that you experienced issues with lagging, inconsistent connectivity, call quality, battery drain, charging time, and screen durability.
To clarify, the 128GB storage refers to the space available for saving items on your phone, such as pictures, videos, and files. The phone’s speed is determined by its RAM, which can range from 4GB to 8GB depending on the model, affecting its processing power.
Regarding charging, your device supports Fast Charging. While Super-Fast Charging is not currently available for this model, using an authorized Samsung charger with the appropriate wattage will still allow you to charge your phone quickly.
Your balanced feedback is valuable to Samsung as it helps us identify areas that need improvement for a better user experience. Thank you for sharing your thoughtful review.
-Ty
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Thank you for taking the time to share your insights on the Galaxy A17 5G. The device offers crisp camera quality, spacious 128GB storage, and a large display, making it ideal for photos, gaming, and everyday entertainment. We’re glad to hear that these features stood out to you; however, we understand that you experienced issues with lagging, inconsistent connectivity, call quality, battery drain, charging time, and screen durability.
To clarify, the 128GB storage refers to the space available for saving items on your phone, such as pictures, videos, and files. The phone’s speed is determined by its RAM, which can range from 4GB to 8GB depending on the model, affecting its processing power.
Regarding charging, your device supports Fast Charging. While Super-Fast Charging is not currently available for this model, using an authorized Samsung charger with the appropriate wattage will still allow you to charge your phone quickly.
Your balanced feedback is valuable to Samsung as it helps us identify areas that need improvement for a better user experience. Thank you for sharing your thoughtful review.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Device operation exceeds expectations!
on July 10, 2026
Posted by: Vanderle
[This review was collected as part of a promotion.] Overall the device functionality supersedes my expectations. Cameras video and picture quality has improved in comparison to earlier models. Operation speed has its advantages and the devices ability to handle apps and maintain operating speed even when storage capacity is near full is astonishing. Im greatly satisfied with my Galaxy A17.
Value
5
Response from Samsung USBy R&R, July 13, 2026
Hola Vanderle,
The Galaxy A17 5G delivers improved camera quality, responsive performance, and dependable app handling. We are glad the phone continues running smoothly even as storage fills and that its overall operation exceeds your expectations. Thank you for sharing your satisfaction with Samsung.
-Ty
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The Galaxy A17 5G delivers improved camera quality, responsive performance, and dependable app handling. We are glad the phone continues running smoothly even as storage fills and that its overall operation exceeds your expectations. Thank you for sharing your satisfaction with Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Good value product
on July 9, 2026
Posted by: WolfKingSG
[This review was collected as part of a promotion.] Given the specifications, a good value product and for me, as for now pairs well with US mobile.
Value
5
Response from Samsung USBy R&R, July 13, 2026
Hello there WolfKingSG,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device provides reliable 5G connectivity, solid everyday performance, and ample storage with its generous 128GB capacity. We’re pleased to hear that it works seamlessly with your mobile service and meets your expectations. Thank you for choosing Samsung.
-Ty
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Thank you for sharing your thoughts on the Galaxy A17 5G. This device provides reliable 5G connectivity, solid everyday performance, and ample storage with its generous 128GB capacity. We’re pleased to hear that it works seamlessly with your mobile service and meets your expectations. Thank you for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Handy dandy
on July 9, 2026
Posted by: Hgrace
[This review was collected as part of a promotion.] I am in love with my phone, ive always been a huge fan and supporter of samsung and all their products. I have no laggi g while gaming or streaming, the audio is phenomenal too. My phone doesnt freeze up either.
Value
4
Response from Samsung USBy R&R, July 10, 2026
Good day Hgrace,
Thank you for taking the time to express your appreciation for the Galaxy A17 5G. With its smooth gaming performance, reliable streaming capabilities, and powerful audio, the Galaxy A17 5G serves as a great everyday companion. It’s wonderful to hear that your phone remains responsive without freezing while you enjoy your favorite entertainment. We appreciate your loyalty as a Samsung supporter!
-Ty
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Thank you for taking the time to express your appreciation for the Galaxy A17 5G. With its smooth gaming performance, reliable streaming capabilities, and powerful audio, the Galaxy A17 5G serves as a great everyday companion. It’s wonderful to hear that your phone remains responsive without freezing while you enjoy your favorite entertainment. We appreciate your loyalty as a Samsung supporter!
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect balance!
on July 8, 2026
Posted by: Phone5150
[This review was collected as part of a promotion.] This thing is perfect..the galaxy AI is so easy to use and is awesome!
Value
5
Response from Samsung USBy R&R, July 9, 2026
Hola Phone5150,
The Galaxy A17 5G provides a smooth display experience, reliable performance, and useful AI tools that simplify everyday tasks. It's wonderful to hear that the AI features have been easy to use and that the phone feels like the perfect fit for you. Samsung designs its Galaxy devices to be intuitive, practical, and enjoyable right from the beginning. Thank you for sharing your experience with Samsung.
-Ty
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The Galaxy A17 5G provides a smooth display experience, reliable performance, and useful AI tools that simplify everyday tasks. It's wonderful to hear that the AI features have been easy to use and that the phone feels like the perfect fit for you. Samsung designs its Galaxy devices to be intuitive, practical, and enjoyable right from the beginning. Thank you for sharing your experience with Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
100%Satisfied!
on July 8, 2026
Posted by: RickyGee
[This review was collected as part of a promotion.] " Galaxy AI "
LOVE MY GALACY PHONES A15 / A17 AND SAMSUNG 55' TV . IM IMPRESSED WITH THE DURABILITY OF THE PRODUCTS YOU GUYS HAVE AND ALSO WITH THE QUALITY OF THE DEVICES ITSELF AND WITH THE PICTURE QUALITY THEY ALL PROVIDE,
TO BE HONEST!
I CANT WAIT TO GET THE NEWEST ACCESSORIES, AND UPGRADES IN A FEW WEEKS.
TO BE HONEST!
I CANT WAIT TO GET THE NEWEST ACCESSORIES, AND UPGRADES IN A FEW WEEKS.
HIGHLY RECOMMEND
5/5 RATING!
5/5 RATING!
THANK YOU!
Value
5
Response from Samsung USBy R&R, July 9, 2026
Hi there RickyGee,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers a durable design for everyday use, smooth performance, and vibrant picture quality that aligns perfectly with the Galaxy experience. It's wonderful to hear how much you're enjoying your Galaxy phones and Samsung TV, particularly the durability, quality, and display experience. Your confidence in multiple Samsung products is what makes the connected Galaxy ecosystem so enjoyable. Thank you for being a valued member of the Samsung community.
-Ty
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Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers a durable design for everyday use, smooth performance, and vibrant picture quality that aligns perfectly with the Galaxy experience. It's wonderful to hear how much you're enjoying your Galaxy phones and Samsung TV, particularly the durability, quality, and display experience. Your confidence in multiple Samsung products is what makes the connected Galaxy ecosystem so enjoyable. Thank you for being a valued member of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone is great it's fast and easy to use
on July 8, 2026
Posted by: Rubber69ducky
[This review was collected as part of a promotion.] I use my phone for everyday life and it works great also like the galaxy AI it's amazing and fun I also use it for banking and everyday needs YouTube internet all the above and itbis great
Value
5
Response from Samsung USBy R&R, July 9, 2026
Ahoy Rubber69ducky,
Thank you for reaching out and sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G offers reliable performance for everyday use, featuring fast processing, easy navigation, and Galaxy AI tools that enhance your overall experience. It's great to hear that it meets your daily needs, whether for banking, browsing, watching YouTube, or using other everyday apps. Samsung has designed the Galaxy experience to be smooth, secure, and user-friendly throughout the day. Thank you for sharing your thoughts on Samsung!
-Ty
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Thank you for reaching out and sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G offers reliable performance for everyday use, featuring fast processing, easy navigation, and Galaxy AI tools that enhance your overall experience. It's great to hear that it meets your daily needs, whether for banking, browsing, watching YouTube, or using other everyday apps. Samsung has designed the Galaxy experience to be smooth, secure, and user-friendly throughout the day. Thank you for sharing your thoughts on Samsung!
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving the Galaxy AI on my phone
on July 7, 2026
Posted by: MissPinky
[This review was collected as part of a promotion.] Great phone and #GalaxyAI is way better than Gemini!
Value
5
Response from Samsung USBy R&R, July 10, 2026
Hiya MissPinky,
Thank you for sharing your thoughts on the Galaxy A17 5G. The enhanced AI tools, dependable 5G performance, and vibrant immersive display make the Galaxy A17 5G a great everyday companion. We're thrilled to hear how much you're enjoying the phone and its AI features. Thank you for spreading the love for AI features and for choosing Samsung!
-Ty
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Thank you for sharing your thoughts on the Galaxy A17 5G. The enhanced AI tools, dependable 5G performance, and vibrant immersive display make the Galaxy A17 5G a great everyday companion. We're thrilled to hear how much you're enjoying the phone and its AI features. Thank you for spreading the love for AI features and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US