Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,751 Reviews)
Rating breakdown 3,751 reviews
5 Stars
2,195
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This Product has great features
on August 17, 2026
Posted by: Booby64
[This review was collected as part of a promotion.] I chose,
Samsung "A"Series,
It has great features
This is the only device I use for MUSIC.
This is the only device, in which, I can
send "Inspirational" messages and an inspirational song to follow to all my family and friends, and to STRANGERS.
These messages are you as well Samsung:
Say something Good to Yourself Everyday and Watch how BEAUTIFUL Your WORLD Becomes.
Happiness is Power
It's not WHAT we have in Our Life,
It's WHO we Have in Our Life.
Every Days a GREAT day CELEBRATE YOU.
Samsung "A"Series,
It has great features
This is the only device I use for MUSIC.
This is the only device, in which, I can
send "Inspirational" messages and an inspirational song to follow to all my family and friends, and to STRANGERS.
These messages are you as well Samsung:
Say something Good to Yourself Everyday and Watch how BEAUTIFUL Your WORLD Becomes.
Happiness is Power
It's not WHAT we have in Our Life,
It's WHO we Have in Our Life.
Every Days a GREAT day CELEBRATE YOU.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The fingerprint sensor is accurate and so is the f
on August 17, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I chose to use the device to listen to music and play games so It plays fine
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The a17 has an excellent camera!
on August 17, 2026
Posted by: Thisisanicknameright
[This review was collected as part of a promotion.] I recently upgraded to the a17 when I shattered the screen on my dusty old a16. What I didnt expect was how much of a difference there would be in camera quality, and the Ai features? They just make it 10x better if you ask me its night and day and doesnt break the wallet I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Basic performance
on August 17, 2026
Posted by: Dav223
[This review was collected as part of a promotion.] It functions ok for a basic model. You will out grow it quickly. Good enough to get by on a tight budget.
Value
3
Response from Samsung USBy R&R, August 20, 2026
Greetings Dav223,
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and versatile camera features, making it suitable for everyday use. We appreciate your insights regarding its performance for basic needs and your suggestions for additional capabilities. Thank you for choosing Samsung and for providing your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. This device offers 5G connectivity, a spacious display, and versatile camera features, making it suitable for everyday use. We appreciate your insights regarding its performance for basic needs and your suggestions for additional capabilities. Thank you for choosing Samsung and for providing your feedback.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Camera
on August 17, 2026
Posted by: Rainydayz
[This review was collected as part of a promotion.] The camera is like no other I been a Motorola customer for years. I guess that was a mistake this phone captures everything I'd never imagine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is disappointing
on August 17, 2026
Posted by: Amyisdisappointed
[This review was collected as part of a promotion.] I have several issues with this phone. It freezes up frequently and I restart it at least two times each day. I never receive notice of software updates. My screen turns black frequently due to an error that states "System AI is not responding". I won't buy another Samsung phone.
Value
1
Response from Samsung USBy R&R, August 20, 2026
Hey there Amyisdisappointed,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and helpful camera features for everyday use. However, frequent freezing, black screens, and unresponsive system functions are certainly not the smooth experience we desire for Galaxy users. We appreciate you sharing these details with us as we continue to enhance the Galaxy experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and helpful camera features for everyday use. However, frequent freezing, black screens, and unresponsive system functions are certainly not the smooth experience we desire for Galaxy users. We appreciate you sharing these details with us as we continue to enhance the Galaxy experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Bad A17 phone
on August 17, 2026
Posted by: Clarks8727
[This review was collected as part of a promotion.] Phone is very slow and the system UI keeps not working/responding. I keep having to close the system UI App and waiting for it to start working/responding. Some of my photos don't show after I take them
Value
1
Response from Samsung USBy R&R, August 20, 2026
Hey there Clarks8727,
Thank you for sharing your experience with the Galaxy A17 5G. This device features a large display, 5G connectivity, and convenient camera capabilities for capturing everyday moments. We understand that slow performance, an unresponsive system UI, and photos not appearing can be quite disruptive. We appreciate you sharing these details, as they provide Samsung with valuable insight into your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. This device features a large display, 5G connectivity, and convenient camera capabilities for capturing everyday moments. We understand that slow performance, an unresponsive system UI, and photos not appearing can be quite disruptive. We appreciate you sharing these details, as they provide Samsung with valuable insight into your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is easy to use!
on August 17, 2026
Posted by: Love2Read
[This review was collected as part of a promotion.] I bought the Galaxy A17. I am so glad I chose this phone. It is easy to use. I am a senior and it has been easy to learn all the functions. It is nice to have a user manual right on the phone when you need it.
Value
4
Written by a customer while visiting Samsung US