Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,839 Reviews)
Rating breakdown 1,839 reviews
5 Stars
1,131
4 Stars
407
3 Stars
154
2 Stars
70
1 Star
77
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
This phone has a great look and features.
on April 13, 2026
Posted by: Jayretro
[This review was collected as part of a promotion.] Good device need too work on storage and graphics for your gaming apps and clients.🙏❤️
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hi Jayretro,
Thank you for sharing your thoughts on the Galaxy A17 5G. The sleek design and integrated Galaxy features make this device enjoyable for both entertainment and everyday tasks. Your feedback regarding storage and gaming performance is valuable, and we appreciate it. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A17 5G. The sleek design and integrated Galaxy features make this device enjoyable for both entertainment and everyday tasks. Your feedback regarding storage and gaming performance is valuable, and we appreciate it. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on April 13, 2026
Posted by: Lokita64
[This review was collected as part of a promotion.] Works relatively well, but does lag a bit moving around on the phone. For basic use a pretty good phone.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Hola Lokita64,
Thank you for sharing your honest feedback about your Galaxy A17 5G. What you've mentioned accurately reflects the device's characteristics. It serves as an excellent tool for getting things done, offering everyday reliability, practical features, and user-friendly performance. This is why the A Series remains a strong choice for basic daily use.
We also appreciate your input regarding responsiveness. Usually, performing a Quick Optimization on your phone can provide the boost you need. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, simply go to Settings, swipe to Device care, tap "Optimize now," and then select "Done."
Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your honest feedback about your Galaxy A17 5G. What you've mentioned accurately reflects the device's characteristics. It serves as an excellent tool for getting things done, offering everyday reliability, practical features, and user-friendly performance. This is why the A Series remains a strong choice for basic daily use.
We also appreciate your input regarding responsiveness. Usually, performing a Quick Optimization on your phone can provide the boost you need. This feature enhances your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps.
To optimize your phone, simply go to Settings, swipe to Device care, tap "Optimize now," and then select "Done."
Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
My horrible phone
on April 13, 2026
Posted by: Dayday
[This review was collected as part of a promotion.] My A17 is horrible its old and with that being said its super slow and super glitchy constantly having issues with it and this phone has taken my stress to a all time high
Value
2
Response from Samsung USBy R&R, April 16, 2026
Hey Dayday,
We understand your frustration and appreciate you taking the time to share your thoughts. The Galaxy A17 5G is designed for everyday use, and your feedback emphasizes the importance of reliability and smooth performance.
To monitor your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM. It also allows you to automatically optimize your phone or tablet for better performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that consume excessive battery power. Additionally, it clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap on Device Care. Then, tap "Optimize now," and finally tap "Done." For more information on how to optimize your device, please check out the link provided below.
Thank you for being a valued member of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand your frustration and appreciate you taking the time to share your thoughts. The Galaxy A17 5G is designed for everyday use, and your feedback emphasizes the importance of reliability and smooth performance.
To monitor your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM. It also allows you to automatically optimize your phone or tablet for better performance. The Quick Optimization feature enhances your device's efficiency by identifying apps that consume excessive battery power. Additionally, it clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps.
Optimizing your phone is quick and easy. Simply go to Settings, swipe to and tap on Device Care. Then, tap "Optimize now," and finally tap "Done." For more information on how to optimize your device, please check out the link provided below.
Thank you for being a valued member of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This is my 3rd Galaxy , and there's no going back.
on April 13, 2026
Posted by: Jeepchicken
[This review was collected as part of a promotion.] I love the amount of memory storage the new Galaxy has. I wish I could free up more memory by deleting unwanted apps. The new way screen shots work us totaly bogus. i will find out how much of a challenge the Galaxy AI will be to learn, because I've never used AI before. Might be fun.
Value
4
Response from Samsung USBy R&R, May 6, 2026
Howdy Jeepchicken,
Thank you for sharing your experience with the Galaxy A17 5G. The storage capacity, customization options, and advanced Smart AI features keep Samsung devices exciting for longtime users. It's wonderful to hear that this is your third Galaxy device and that you are enjoying the opportunity to explore new features. We appreciate you being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A17 5G. The storage capacity, customization options, and advanced Smart AI features keep Samsung devices exciting for longtime users. It's wonderful to hear that this is your third Galaxy device and that you are enjoying the opportunity to explore new features. We appreciate you being a loyal Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 has great fetures and very fast
on April 13, 2026
Posted by: Bdl2026
[This review was collected as part of a promotion.] Hello my name is mark and i really like my galaxy A17 has great fetures ans is resonably fast and down loads almost emediatly and listening to my music most of the day the battery last very well cant wait to step up to the new galay z fold or the galaxy s26 ultra thanks samsung for making reliable and great oroducts like this
Value
4
Response from Samsung USBy R&R, May 8, 2026
Hello there Bdl2026,
It’s wonderful to hear how much you’re enjoying the speed, battery life, and everyday reliability of the Galaxy A17. From music streaming to fast downloads, it’s built to keep up with busy days while delivering the familiar Galaxy experience customers love. Thanks for being part of the Samsung family, Mark.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It’s wonderful to hear how much you’re enjoying the speed, battery life, and everyday reliability of the Galaxy A17. From music streaming to fast downloads, it’s built to keep up with busy days while delivering the familiar Galaxy experience customers love. Thanks for being part of the Samsung family, Mark.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The features on this product are fanominal
on April 13, 2026
Posted by: Love8grand
[This review was collected as part of a promotion.] This phone has a great ai system. I use it for every thing work play entertainment socially.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good pick for an upgrade
on April 13, 2026
Posted by: DiamondDiva94
[This review was collected as part of a promotion.] I was looking for a good upgrade that wasn't super expensive. This was my pick. It's a bigger screen than my A53 5G has and is newer so it'll keep up with the updates longer. It matches up to it pretty much exactly too as far as picture and video quality, internet speed and connectivity. Has a newer version of Bluetooth as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Three things I love most
on April 13, 2026
Posted by: Mabelbloom
[This review was collected as part of a promotion.] Galaxy Ai love love. Camera and storage everything about it i love. Will hate to do the up grade
Value
5
Written by a customer while visiting Samsung US