Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
2
Glitches a lot due to insufficient memory
on July 15, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Galaxy A17 seems like a step up from mu previous phones, but it pauses as if your input is not received before responding, usually after I've thumped the screen again confusing the phone with a second unintended input. Could be Galaxy AI trying to decide what I want. Need a simpler, stripped down (just compared to the apparently locked-in factory load) Android. Great phone if it weren't overtaxed to the point of failure. I have two.
Value
2
Response from Samsung USBy R&R, July 16, 2026
Hello there Love2Shop,
Thank you for sharing your insights in your review of the Galaxy A17 5G. The Galaxy A17 5G provides reliable connectivity, ample storage, and useful Galaxy features that enhance your daily routine.
We understand that delayed responses and unintended inputs can disrupt an otherwise enjoyable experience, especially since you own two of these devices. If you experience any delays, it is usually because the device is processing information at that moment.
We recommend using the Quick Optimization feature to enhance your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. To optimize your phone, go to **Settings**, scroll to **Device care**, tap **Optimize now**, and then select **Done**.
For more information on how to keep your device running smoothly, please refer to the link provided below. We appreciate your feedback regarding performance and the factory software experience, as Samsung is continually working to improve every interaction. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your insights in your review of the Galaxy A17 5G. The Galaxy A17 5G provides reliable connectivity, ample storage, and useful Galaxy features that enhance your daily routine.
We understand that delayed responses and unintended inputs can disrupt an otherwise enjoyable experience, especially since you own two of these devices. If you experience any delays, it is usually because the device is processing information at that moment.
We recommend using the Quick Optimization feature to enhance your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. To optimize your phone, go to **Settings**, scroll to **Device care**, tap **Optimize now**, and then select **Done**.
For more information on how to keep your device running smoothly, please refer to the link provided below. We appreciate your feedback regarding performance and the factory software experience, as Samsung is continually working to improve every interaction. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 13, 2026
Posted by: Cindabugg74
[This review was collected as part of a promotion.] Galaxy Al have made everything easy for me. The camera the settings. Everything about it is 10/10.
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hola Cindabugg74,
Thank you for reaching out to share your experience with the Galaxy. The Galaxy A17 5G comes equipped with helpful AI tools, a versatile camera, and user-friendly settings that enhance everyday tasks. We’re delighted to know that these features have improved your experience. Thank you for rating your Galaxy experience as perfect and for choosing Samsung!
-Ty
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Thank you for reaching out to share your experience with the Galaxy. The Galaxy A17 5G comes equipped with helpful AI tools, a versatile camera, and user-friendly settings that enhance everyday tasks. We’re delighted to know that these features have improved your experience. Thank you for rating your Galaxy experience as perfect and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 13, 2026
Posted by: GoreBaybee
[This review was collected as part of a promotion.] I use my Samsung galaxy phone for everything. I will keep using it for now
Value
5
Response from Samsung USBy R&R, July 14, 2026
Greetings GoreBaybee,
Thank you for reviewing your Galaxy experience. The Galaxy A17 5G provides reliable performance, practical everyday features, and fast connectivity to help you stay productive and entertained. We are pleased that it has become a trusted part of your daily routine. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
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Thank you for reviewing your Galaxy experience. The Galaxy A17 5G provides reliable performance, practical everyday features, and fast connectivity to help you stay productive and entertained. We are pleased that it has become a trusted part of your daily routine. Thank you for continuing to choose Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 13, 2026
Posted by: Allykatt
[This review was collected as part of a promotion.] Modern and sleek outside look. Super fast no slow loading times. Excellent camera quality including front and back camera. Galaxy ai
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hello Allykatt,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G combines a sleek design, fast performance, and impressive front and rear cameras. The enhanced AI features provide that added layer of convenience to your everyday experience. We are pleased to hear that these features have made a strong impression on you. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G combines a sleek design, fast performance, and impressive front and rear cameras. The enhanced AI features provide that added layer of convenience to your everyday experience. We are pleased to hear that these features have made a strong impression on you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is great for secondary use
on July 13, 2026
Posted by: Jac224
[This review was collected as part of a promotion.] I use my galaxy a17 daily for texting, ,reddit. calls,music, games and YouTube. My experience with device has been slightly unpredictable because at times the phone is very laggy even when using it for simple task such as camera, texting and calling, however I do like the phone because I just love all of samsung newest featured such as galaxy ai (Google Gemini) it is very helpful when i need to ask questions and want tailord responses rather than something generic.
Value
3
Response from Samsung USBy R&R, July 14, 2026
Hi there Jac224,
The Galaxy A17 5G features a vibrant display, reliable 5G connectivity, and useful Galaxy AI features for your everyday tasks. It's great to know that Google Gemini delivers the tailored responses you appreciate. We recognize that occasional lag during calls, texting, or camera use can affect your overall experience.
The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," then select "Done."
For more information, please check out the online article linked below. Your feedback helps Samsung continue to enhance device performance. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
https://smsng.us/X-Messages
The Galaxy A17 5G features a vibrant display, reliable 5G connectivity, and useful Galaxy AI features for your everyday tasks. It's great to know that Google Gemini delivers the tailored responses you appreciate. We recognize that occasional lag during calls, texting, or camera use can affect your overall experience.
The Quick Optimization feature improves your device's performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. To optimize your phone, go to Settings, swipe to Device Care, tap "Optimize Now," then select "Done."
For more information, please check out the online article linked below. Your feedback helps Samsung continue to enhance device performance. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on July 13, 2026
Posted by: Jay2move
[This review was collected as part of a promotion.] I really enjoy this product it keeps up with me. Allowing me to be reminded of schedules meetings a head of time and not miss anything important going on.
Value
4
Response from Samsung USBy R&R, July 14, 2026
Hola Jay2move,
Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G provides reliable performance, convenient scheduling tools, and helpful reminders that make it easier to stay organized. It’s wonderful to hear that the device helps you keep up with your routine and stay ahead of meetings and important events. Thank you for including Samsung in your daily life.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G. The Galaxy A17 5G provides reliable performance, convenient scheduling tools, and helpful reminders that make it easier to stay organized. It’s wonderful to hear that the device helps you keep up with your routine and stay ahead of meetings and important events. Thank you for including Samsung in your daily life.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this device
on July 12, 2026
Posted by: Mrshavok
[This review was collected as part of a promotion.] I enjoy this device almost as much as the s26.
It's great for streaming.
And music
Value
5
Response from Samsung USBy R&R, July 13, 2026
Hiya Mrshavok,
Thank you for sharing your experience with your Galaxy A17 5G. This device features a vibrant display, clear audio, and smooth performance for everyday tasks. We are glad to hear that it has become your favorite for streaming and enjoying music. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
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Thank you for sharing your experience with your Galaxy A17 5G. This device features a vibrant display, clear audio, and smooth performance for everyday tasks. We are glad to hear that it has become your favorite for streaming and enjoying music. Thank you for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has a lot of features
on July 10, 2026
Posted by: FireFox
[This review was collected as part of a promotion.] I really haven't gotten the hang of using the Galaxy AI, I used it to remix photos. I use my phone mostly to take pictures and play a couple games I also go on YouTube.
Value
5
Response from Samsung USBy R&R, July 13, 2026
Hey Linny3420,
Thank you for expressing your enthusiasm for the Galaxy Z Fold7. This device features a spacious display, powerful multitasking capabilities, and a versatile camera experience. We are pleased that it supports a wide range of activities, including connecting with others, gaming, photography, and social media. We appreciate your loyalty to Samsung over the years and your willingness to share your recommendation.
-Ty
Samsung Support
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Thank you for expressing your enthusiasm for the Galaxy Z Fold7. This device features a spacious display, powerful multitasking capabilities, and a versatile camera experience. We are pleased that it supports a wide range of activities, including connecting with others, gaming, photography, and social media. We appreciate your loyalty to Samsung over the years and your willingness to share your recommendation.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US