Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
It could be better
on May 25, 2026
Posted by: MzShep19
[This review was collected as part of a promotion.] The camera is decent, but the phone itself is very glitchy. I can't have very many apps downloaded or it will run slow and even close an app that I am using. If I connect it to my car it is even slow for my car play. It's decent for calls, messages and camera usage. But other than that the phone could be better.
GALAXYAI
GALAXYAI
Value
3
Response from Samsung USBy R&R, May 27, 2026
Hi MzShep19,
Thank you for taking the time to review your Galaxy A17 5G. Camera quality and everyday performance can significantly impact your experience, and we appreciate you sharing what stands out to you.
If your device is becoming glitchy or you're having trouble with unresponsive apps, it may be time for a little maintenance. You don't need to uninstall the app or reset your phone or tablet. Instead, you can clear the app's cache or data. This process will remove any problematic files or bugs that may be affecting the app's performance.
Additionally, you can use your phone or tablet’s Device Care features to limit background apps and help extend your battery life.
Clearing the app cache is akin to a cleansing process for your apps, as it eliminates residual files that could be slowing them down. To do this, open Settings, swipe to and tap on Apps, and then select or search for the app you want to clear. Tap on Storage, and then select Clear Cache.
For more information, please check out the online article linked below. We value your feedback, and thank you for choosing Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to review your Galaxy A17 5G. Camera quality and everyday performance can significantly impact your experience, and we appreciate you sharing what stands out to you.
If your device is becoming glitchy or you're having trouble with unresponsive apps, it may be time for a little maintenance. You don't need to uninstall the app or reset your phone or tablet. Instead, you can clear the app's cache or data. This process will remove any problematic files or bugs that may be affecting the app's performance.
Additionally, you can use your phone or tablet’s Device Care features to limit background apps and help extend your battery life.
Clearing the app cache is akin to a cleansing process for your apps, as it eliminates residual files that could be slowing them down. To do this, open Settings, swipe to and tap on Apps, and then select or search for the app you want to clear. Tap on Storage, and then select Clear Cache.
For more information, please check out the online article linked below. We value your feedback, and thank you for choosing Samsung.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love what features that it has on it.
on May 25, 2026
Posted by: Robin1974
[This review was collected as part of a promotion.] I used my device for phone calls text making videos and being on Facebook and text tiktok and Instagram.
Most of all I do a lot of research on the internet and everything.
Most of all I do a lot of research on the internet and everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A17 5G is a wonderful phone
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love Galaxy Al it's great to use and I also use my A17 5G for gaming and streaming and I watch a lot of Netflix on it but im always using my A17 5G it has not done me wrong so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is awesome
on May 25, 2026
Posted by: Beautifully35
[This review was collected as part of a promotion.] I love the features like being able to have open windows while I text or I'm on the phone with someone. I like the frequent updates on the software. I appreciate the security that is provided to access the phone. Which is important! I like how if I restart the phone my messages will still come in I have to open up the phone to start
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Above expectations
on May 25, 2026
Posted by: Thart89
[This review was collected as part of a promotion.] Phone is super fast and has many feathers that I did not have on my Motorola by far the best phone ive had in comparison to other brands. Not only is streaming, games etc fast the operating system its self has performed flawless. Have recommended to several family members, and friends a few have actually switched and also are satisfied with the product. 5 stars across the bored.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like my phone, I just wish the screen was bigger
on May 25, 2026
Posted by: Nana07
[This review was collected as part of a promotion.] I use my phone daily I play games on it, and I enjoy Facebook and tic tok
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is good at everying the camera is so good
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It so good even the qualty of the camer is better then any other of my pones this is the best of
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best upgrade ever
on May 25, 2026
Posted by: Christy
[This review was collected as part of a promotion.] Couldn't have asked for a better device for a phone for my last phone Samsung always delivers unlike all the other brand names specially for having cricket
Value
5
Written by a customer while visiting Samsung US