Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,839 Reviews)
Rating breakdown 1,839 reviews
5 Stars
1,131
4 Stars
407
3 Stars
154
2 Stars
70
1 Star
77
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
4
budget contender offering6 years of software suppo
on April 13, 2026
Posted by: TroyMac
[This review was collected as part of a promotion.] budget contender offering6 years of software support, a 90Hz AMOLED display, and excellent 5,000 mAh battery life. However, its 4GB of RAM and older Exynos 1330 chip cause noticeable performance sluggishness in daily tasks. It is best suited for, but not limited to, basic, light-duty use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Personal Experience With the Samsung Galaxy A17
on April 13, 2026
Posted by: DrD3ath
[This review was collected as part of a promotion.] Switching to the Samsung Galaxy A17 5G has honestly been a breath of fresh air for me. I didn’t expect a phone in this price range to feel this smooth, but it surprised me right away. The screen is bright and clean, and it makes everything I do — scrolling, watching videos, even just checking messages — feel easier on my eyes.
One thing I’ve really appreciated is the battery life. I’m someone who’s constantly on the go, and this phone keeps up with me without needing to be plugged in all the time. It lasts through my whole day without stress, which is something I’ve been wanting for a long time.
Performance has been solid too. Apps open quickly, multitasking feels natural, and the 5G connection keeps everything moving fast. The camera has also been a highlight. I’ve taken some genuinely great photos with it — sharp, colorful, and easy to edit right on the phone.
What surprised me most, though, is how much Galaxy AI adds to the experience. Even on a more affordable device, the AI tools make everyday tasks feel smarter and more convenient. Whether it’s helping me clean up photos, summarize things, or communicate more clearly, it feels like having a little boost built right into the phone.
Overall, the Samsung Galaxy A17 5G has been reliable, easy to use, and honestly just enjoyable. It’s a great reminder that you don’t need a top‑tier price tag to get a phone that feels modern, capable, and genuinely helpful in day‑to‑day life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new Samsung galaxy a17 5g
on April 13, 2026
Posted by: LoveThisPhone
[This review was collected as part of a promotion.] It gives me everything I expected. Love it. Can't wait for the 18 to come out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
His great features for an entry level phone.
on April 13, 2026
Posted by: UncleCook
[This review was collected as part of a promotion.] As for Galaxy AI I don't really use that but I do use my phone for a lot of different things overall it's a decent phone or the series it is it could be a little better have a little more bells and whistles like wireless charging per se instead of only being on the high-end models I should it could have a few better things but overall it's a really good phone I would recommend it to someone looking for a decent entry level Galaxy phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and dependable.
on April 13, 2026
Posted by: Jay1224
[This review was collected as part of a promotion.] I have always loved the ease of use with my galaxy phone. I am not the most technically savvy person. I can use all the features my phone provides as well as easy updating.
My phone always works even if I have had it for a long time. The phone still charges like new and holds the charge all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall some improvement
on April 13, 2026
Posted by: DMS274
[This review was collected as part of a promotion.] Features are better but the phone reception has been a disappointment. Many more dropped calls with these phones. Sill living in the same place and phone usage pretty much the same, but we have to keep getting to new places in our house to keep from losing calls.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on April 13, 2026
Posted by: KITTYKATTMCGEE1
[This review was collected as part of a promotion.] My Samsung phone is amazing, I use it for gaming, picture taking, videos. I use it for everything. All my entertainment. The Galaxy Ai feature helps me with my conversations as I am Autistic and it helps me to communicate with clarity. Thank you Samsung 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Phone always glitches and has pop ups
on April 13, 2026
Posted by: Queenbee0420
[This review was collected as part of a promotion.] I use it for galaxy ai , Samsung health and personal use. It's bout the worst phone I've had but it definitely isn't that good.
Value
1
Response from Samsung USBy R&R, April 15, 2026
Hey Queenbee0420,
We understand your concerns and appreciate you sharing them. The Galaxy A17 5G is designed for everyday use, and your feedback on performance and pop-up concerns highlights what matters most for a smooth experience.
Screen flickering or glitches on your Galaxy phone or tablet can stem from screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please inspect your device, check for software updates, adjust the display settings, and reset any problematic apps if needed. Sometimes, simply clearing your device’s storage can help as well.
To clean your storage, follow these steps: Open the Device care menu, then tap Storage. Choose a file category, such as Images, Videos, Audio files, or Documents. Touch and hold the file you want to select, or tap "All" at the top of the screen to select all files. Tap "Delete" or "Delete all," then confirm by selecting "Move to Trash." To empty the Trash, tap "Trash" at the bottom of the Storage screen, then select a folder in the Trash menu. Tap the "More" option (three vertical dots) in the top-right corner, select "Empty," then tap "Delete."
This is just one of many steps you can take to improve your device's performance. For further tips on keeping your device running smoothly, please check out our online article linked below. Thank you for being part of the Samsung family.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand your concerns and appreciate you sharing them. The Galaxy A17 5G is designed for everyday use, and your feedback on performance and pop-up concerns highlights what matters most for a smooth experience.
Screen flickering or glitches on your Galaxy phone or tablet can stem from screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, please inspect your device, check for software updates, adjust the display settings, and reset any problematic apps if needed. Sometimes, simply clearing your device’s storage can help as well.
To clean your storage, follow these steps: Open the Device care menu, then tap Storage. Choose a file category, such as Images, Videos, Audio files, or Documents. Touch and hold the file you want to select, or tap "All" at the top of the screen to select all files. Tap "Delete" or "Delete all," then confirm by selecting "Move to Trash." To empty the Trash, tap "Trash" at the bottom of the Storage screen, then select a folder in the Trash menu. Tap the "More" option (three vertical dots) in the top-right corner, select "Empty," then tap "Delete."
This is just one of many steps you can take to improve your device's performance. For further tips on keeping your device running smoothly, please check out our online article linked below. Thank you for being part of the Samsung family.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US