Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Awesome Phone!!!
on May 25, 2026
Posted by: LoveSamsung40
[This review was collected as part of a promotion.] I recently bought a Galaxy A17 and it's FANTASTIC!!! I absolutely love this phone!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Too many system updates
on May 25, 2026
Posted by: Telitlikeitis
[This review was collected as part of a promotion.] It seems like every month I'm getting a System update I'm trying to find out why but I can't get an answer and my phone don't last long
Value
3
Response from Samsung USBy R&R, May 28, 2026
Hi there Telitlikeitis,
Thank you for sharing your feedback on your Galaxy A17 5G. We appreciate you taking the time to share your experience with software updates and everyday use. There can be several reasons for the increased number of updates you may be experiencing. It could be related to your carrier, especially if new hardware has been installed in your area, or it might be due to Samsung's safety and performance enhancements. Your insights are always valuable to us. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your feedback on your Galaxy A17 5G. We appreciate you taking the time to share your experience with software updates and everyday use. There can be several reasons for the increased number of updates you may be experiencing. It could be related to your carrier, especially if new hardware has been installed in your area, or it might be due to Samsung's safety and performance enhancements. Your insights are always valuable to us. Thank you for choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17
on May 25, 2026
Posted by: BogwoodHollow
[This review was collected as part of a promotion.] In the lounge of Galaxy phones, the A17 is familiar, yet has new and innovative interactive features that make the user experience more satisfying and easier to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is extremely slow and lags
on May 25, 2026
Posted by: Mommas1987
[This review was collected as part of a promotion.] Not happy with this product! Very slow and lags and overheats easily. Even with updates it's still very slow.
Value
1
Response from Samsung USBy R&R, May 28, 2026
Hi there Mommas1987,
Thank you for sharing your thoughts on your Galaxy A17 5G. Everyday speed and responsiveness can significantly affect your experience. If you're noticing your phone slowing down and overheating, it may be a good time to use the Quick Optimization feature. This feature enhances your device's performance by identifying apps that drain battery life. It removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and straightforward. To do this, go to Settings, select Device care, tap Optimize now, then tap Done. For more information, please see the link below. We appreciate you taking the time to share your experience, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. Everyday speed and responsiveness can significantly affect your experience. If you're noticing your phone slowing down and overheating, it may be a good time to use the Quick Optimization feature. This feature enhances your device's performance by identifying apps that drain battery life. It removes unnecessary items from memory, deletes unneeded files, scans for malware, and shuts down background apps.
Optimizing your phone is quick and straightforward. To do this, go to Settings, select Device care, tap Optimize now, then tap Done. For more information, please see the link below. We appreciate you taking the time to share your experience, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is amazing
on May 25, 2026
Posted by: Mikeylovehisphone
[This review was collected as part of a promotion.] The AI on my phone is amazing and the phone itself is spectacular
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is one of the best I've had, love it!
on May 25, 2026
Posted by: Drop67
[This review was collected as part of a promotion.] I love my Galaxy A17 5G it's been so good way better than all the others I had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has Every single feature
on May 25, 2026
Posted by: SALEEM2014
[This review was collected as part of a promotion.] The Galaxy Ai is very responsive and i want Samsung to keep going.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product for anyone
on May 25, 2026
Posted by: Steven
[This review was collected as part of a promotion.] I love my Samsung A17, its the greatest phone that I've ever owned since switching to Samsung 6 years ago. I tell everyone about this phone and where they should get it from. Well I'll scream to the world to go purchase any Samsung product because they're the best thing in this world since sliced bread.
Value
5
Written by a customer while visiting Samsung US