Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,827 Reviews)
Rating breakdown 1,827 reviews
5 Stars
1,124
4 Stars
405
3 Stars
153
2 Stars
68
1 Star
77
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
This product ALWAYS has great features
on April 13, 2026
Posted by: Gerbalis
[This review was collected as part of a promotion.] I like this flagship model, I got it for my mom and my niece and they both love their phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone freezes alot
on April 13, 2026
Posted by: Down2earth
[This review was collected as part of a promotion.] I watch movies and animation on my device. Also play games.
Value
3
Response from Samsung USBy R&R, April 15, 2026
Good day Down2earth,
Thank you for sharing how you use your phone. The Galaxy A17 5G is designed for everyday entertainment and tasks, and your feedback about freezing highlights where performance matters most. Thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how you use your phone. The Galaxy A17 5G is designed for everyday entertainment and tasks, and your feedback about freezing highlights where performance matters most. Thank you for being part of the Samsung family.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on April 13, 2026
Posted by: Cheto509
[This review was collected as part of a promotion.] I record youtube content with my phone all the time! Great camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good memory for my use
on April 13, 2026
Posted by: Anonprime
[This review was collected as part of a promotion.] I like me phone, good price, for the memory and operating system.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This device is great for work
on April 13, 2026
Posted by: GalaxyAIUser
[This review was collected as part of a promotion.] I use my galaxy for work and also to FaceTime my daughter in Mexico. Im very happy that I can continue to be in touch with my daughter who lives in a different country. I also am happy that the Galaxy AI helps me complete my work tasks that involves really complicated math.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the phone the phone works well it takes
on April 13, 2026
Posted by: NajeemMcGraw
[This review was collected as part of a promotion.] Galaxy AI is a good function on the phone I use my phone for work for play and for social rights excellent brand of phone Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A17 5G
on April 13, 2026
Posted by: Jennie
[This review was collected as part of a promotion.] Galaxy Ai is superurb and the Galacy is amazing in quality style and performance. Abundant amount of storage as well as exceptional support. I would refer the Galaxy A17 to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
A17 - NOT A GOOD PHONE
on April 13, 2026
Posted by: DeeDenver
[This review was collected as part of a promotion.] I went from a Note10+ to this phone, huge downgrade. It's slow and fumbles through everything I do. I'm going to back to one of the higher quality phones. I wouldn't recommend this phone. I had my Note 10+ for 5 1/2 years. I loved it.
Value
2
Response from Samsung USBy R&R, April 15, 2026
Howdy DeeDenver,
It's impressive that you've held onto your Note10+ for so long. The Galaxy A17 5G is designed for everyday use, and your feedback emphasizes the importance of performance and responsiveness when transitioning from a flagship device. We understand that adjusting to a new feel can take time, but please know that we are here to support you when you decide to upgrade. We encourage you to explore some of our Galaxy S series models, and we hope you find one that meets your needs. Thank you for being a valued member of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's impressive that you've held onto your Note10+ for so long. The Galaxy A17 5G is designed for everyday use, and your feedback emphasizes the importance of performance and responsiveness when transitioning from a flagship device. We understand that adjusting to a new feel can take time, but please know that we are here to support you when you decide to upgrade. We encourage you to explore some of our Galaxy S series models, and we hope you find one that meets your needs. Thank you for being a valued member of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US