Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,752 Reviews)
Rating breakdown 3,752 reviews
5 Stars
2,196
4 Stars
853
3 Stars
361
2 Stars
184
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Awesome battery
on August 17, 2026
Posted by: Dustyx
[This review was collected as part of a promotion.] Lovely phone that's a great battery stays charged 2 days straight great.\nPictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Operating system crash
on August 17, 2026
Posted by: bignunufam
[This review was collected as part of a promotion.] Every now and then my phone will decide to slow up freeze and then crash I know what to do to make this stop but wish I didn't have to deal with it at all
Value
3
Response from Samsung USBy R&R, August 24, 2026
Greetings bignunufam,
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, versatile camera capabilities, and reliable everyday connectivity. We understand that occasional slowdowns, freezing, and crashes can disrupt your experience, even when you know how to get things back on track.
When your Galaxy phone or tablet freezes or crashes, it can be frustrating. The good news is that these concerns can often be resolved without sending your device in for service.
Here are some steps you can take:
1. **Check Storage Space:** Ensure your device has enough available storage.
2. **Internet Connection and Battery:** Verify that your phone or tablet is connected to the internet and has at least a 50% charge before installing software updates. Some carriers may require a Wi-Fi connection for updates and won’t allow you to use mobile data.
3. **Clean Up Storage:** If your device lacks sufficient storage, you can free up space using Device Care.
Performing simple actions such as rebooting your device and updating the software can help prevent future freezes and crashes. For more detailed information, please check the linked article below. Thank you for sharing your experiences as Samsung continues to enhance Galaxy performance.
Samsung phone or tablet freezes and crashes
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. The Galaxy A17 5G features a vibrant display, versatile camera capabilities, and reliable everyday connectivity. We understand that occasional slowdowns, freezing, and crashes can disrupt your experience, even when you know how to get things back on track.
When your Galaxy phone or tablet freezes or crashes, it can be frustrating. The good news is that these concerns can often be resolved without sending your device in for service.
Here are some steps you can take:
1. **Check Storage Space:** Ensure your device has enough available storage.
2. **Internet Connection and Battery:** Verify that your phone or tablet is connected to the internet and has at least a 50% charge before installing software updates. Some carriers may require a Wi-Fi connection for updates and won’t allow you to use mobile data.
3. **Clean Up Storage:** If your device lacks sufficient storage, you can free up space using Device Care.
Performing simple actions such as rebooting your device and updating the software can help prevent future freezes and crashes. For more detailed information, please check the linked article below. Thank you for sharing your experiences as Samsung continues to enhance Galaxy performance.
Samsung phone or tablet freezes and crashes
From
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent speed and manubering is easy
on August 17, 2026
Posted by: Chepe001
[This review was collected as part of a promotion.] These device is easy to use and super accesable the speed is fine and I'am very happy with it
I strongly recommend it...
I strongly recommend it...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this new Samsung phone its the greatest
on August 17, 2026
Posted by: LoveMyPhones
[This review was collected as part of a promotion.] This phone has all the perks and features you could ask for. I chose the Samsung a17 bc of all the amazing things you can do with the features. They have excellent security. Wonderful for work spaces and great for developers
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The screen can Crack easily
on August 17, 2026
Posted by: Codebreaker
[This review was collected as part of a promotion.] I wish they could remake the whole screen so it won't be easy to break on its own
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A17 5G
on August 17, 2026
Posted by: Phonebuyer99
[This review was collected as part of a promotion.] I chose to buy this model after my previous device had it's screen cracked as a cheap in between, but it has grown on me. I'll probably buy another galaxy after this one, but I have noticed a bit of stuttering here and there when I still have tons of space left.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on August 17, 2026
Posted by: Gigi2gigi
[This review was collected as part of a promotion.] My phone started giving me problems at first but I took it back to my carrier they fixed the problem now my phone works perfect the camera is wonderful I love my phone
Value
3
Response from Samsung USBy R&R, August 24, 2026
Hi there Gigi2gigi,
Thank you for choosing the Galaxy A17 5G! Its versatile camera, vibrant display, and reliable performance make it a great device. We’re thrilled to hear that everything is working perfectly for you, especially your enjoyment of the camera experience. Thank you for being a part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A17 5G! Its versatile camera, vibrant display, and reliable performance make it a great device. We’re thrilled to hear that everything is working perfectly for you, especially your enjoyment of the camera experience. Thank you for being a part of the Galaxy family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 17, 2026
Posted by: Galaxyuser4life
[This review was collected as part of a promotion.] I chose my galaxy A17 because of past experiences with galaxy products and the fact that the quality of all Samsung products is a cut above the other brands!
Value
5
Written by a customer while visiting Samsung US