Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(2,309 Reviews)
Rating breakdown 2,309 reviews
5 Stars
1,394
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3
Yuck phone
on May 25, 2026
Posted by: Chrismom3
[This review was collected as part of a promotion.] Battery life is not the best dies 2 quickly not worth it at all
Value
3
Response from Samsung USBy R&R, May 29, 2026
Hey there Chrismom3,
Thank you for taking the time to share your thoughts on your Galaxy A17 5G. Battery life plays a significant role in your overall phone experience, and Galaxy phones are designed to provide high performance along with excellent battery life. However, battery performance can vary based on usage, and different devices have different battery capacities.
To help you optimize the battery on your phone, here are some general tips:
- When charging your phone for the first time, allow the battery to fully charge.
- Aim to keep your smartphone’s charge between 20% and 80%. You don't need to let the battery completely run out before recharging.
- Ensure your software is up to date, and regularly update your apps, as these updates may include important battery-related improvements and fix known issues.
For more information on optimizing your phone’s battery, please refer to the link below. We appreciate your feedback and thank you for choosing Samsung as your preferred brand.
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on your Galaxy A17 5G. Battery life plays a significant role in your overall phone experience, and Galaxy phones are designed to provide high performance along with excellent battery life. However, battery performance can vary based on usage, and different devices have different battery capacities.
To help you optimize the battery on your phone, here are some general tips:
- When charging your phone for the first time, allow the battery to fully charge.
- Aim to keep your smartphone’s charge between 20% and 80%. You don't need to let the battery completely run out before recharging.
- Ensure your software is up to date, and regularly update your apps, as these updates may include important battery-related improvements and fix known issues.
For more information on optimizing your phone’s battery, please refer to the link below. We appreciate your feedback and thank you for choosing Samsung as your preferred brand.
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
This product over heats and freezes up all the
on May 25, 2026
Posted by: MommaStrong
[This review was collected as part of a promotion.] Galaxy AI is decent I have not used it on any other devices except my Galaxy A17 5G and my Galaxy A16 5G. I will say Samsung Galaxy is by far my favorite phone however I have purchased 3of the A17 5G and all three had to be replaced due to overheating freezing issues once it overheated then they black screened and would not turn back on for days. Leaving you either without a phone or going back to and old out of date phone. I am looking into the Galaxy A26 as my next purchase but if I keep having problems I guess I will have to look into a new brand of phone unfortunately.
Value
2
Response from Samsung USBy R&R, May 29, 2026
Hey there MommaStrong,
Thank you for sharing your detailed feedback on the Galaxy A17 5G. We greatly appreciate hearing from longtime Galaxy users like you and value the time you took to share your experience across different devices.
While it's normal for your Galaxy devices to get warm at times, they come equipped with built-in safeguards that will alert you and protect the device if its temperature exceeds the normal operating range.
We understand your concerns and want to encourage you to consider another series. Given your needs, a more powerful device might suit you better. We recommend exploring our S Series devices through the link provided below. Additionally, we've included some tips on how to keep your phone from overheating.
Your perspective is always valuable to us. Thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your detailed feedback on the Galaxy A17 5G. We greatly appreciate hearing from longtime Galaxy users like you and value the time you took to share your experience across different devices.
While it's normal for your Galaxy devices to get warm at times, they come equipped with built-in safeguards that will alert you and protect the device if its temperature exceeds the normal operating range.
We understand your concerns and want to encourage you to consider another series. Given your needs, a more powerful device might suit you better. We recommend exploring our S Series devices through the link provided below. Additionally, we've included some tips on how to keep your phone from overheating.
Your perspective is always valuable to us. Thank you for choosing Samsung!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy a16 5g
on May 25, 2026
Posted by: Mandyalwaysknows
[This review was collected as part of a promotion.] It is a excellent phone! Works great and has alot of space for your photos and apps. Highly recommend buying this phone. And it has a good screen size too. Perfect for people who wear glasses and need a big screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It has great features
on May 25, 2026
Posted by: Mamaof4gals
[This review was collected as part of a promotion.] Has Galaxy AI which is a great and helpful feature! Good phone. Okay battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It works fine
on May 25, 2026
Posted by: Babe67401
[This review was collected as part of a promotion.] I enjoy the operation of it. Needs to have more connection width.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features all around
on May 25, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my phone daily from listening to kusic, taking pictures, scrolling social media, as a remote.
The camera quality is great. Absolutely love it. Best camera quality phone ive had. Phone runs smoothly, features from how often you use your phone, what apps you dont use or hard use, when to restartt your phone if its running slowly. Id recommend this phone.
I dropped my phone so many times before it finally shattered the screen and was unusable that i went and got the same immediately
The camera quality is great. Absolutely love it. Best camera quality phone ive had. Phone runs smoothly, features from how often you use your phone, what apps you dont use or hard use, when to restartt your phone if its running slowly. Id recommend this phone.
I dropped my phone so many times before it finally shattered the screen and was unusable that i went and got the same immediately
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features for its price.
on May 25, 2026
Posted by: Lovepancakes
[This review was collected as part of a promotion.] The **Samsung Galaxy A17 5G** is a budget beast, and its absolute best feature is the combo of a massive, vivid **6.7-inch Super AMOLED screen** and premium **Galaxy AI**. This gives you theater-quality visuals alongside high-end tools like **Circle to Search** (circle anything on your screen to look it up instantly) and **Object Eraser** to cleanly wipe photobombers from your pictures. For **gaming**, you can use Samsung’s Game Launcher to turn on **Priority Mode**, which blocks notifications mid-match and channels all the processing power into keeping your frame rate smooth, while the huge screen gives your thumbs plenty of room for controls. For **movies**, cranking your streaming apps to 1080p highlights the deep blacks of the AMOLED display, and the massive **5,000 mAh battery** paired with free **Samsung TV Plus** channels ensures you can binge-watch all day. For **school**, the **Smart Select** edge tool lets you draw a box over text on any image or document to extract and paste it straight into your notes, while AI **Browsing Assist** can read long articles aloud while you multitask. Overall, it earns a **8.5/10 review**—while it lacks a headphone jack and a bundled charging brick, getting flagship AI features, a sharp 50MP camera, and **6 years of guaranteed software updates** makes it a massive win for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone works great i love all the features
on May 25, 2026
Posted by: Dreday1968
[This review was collected as part of a promotion.] I just love to browse the website and Facebook and online shopping and browsing Google search and playing YouTube music and maps the phone is great for taking pictures and watching Netflix on my phone and all other videos and movies and playing games on it
Value
5
Written by a customer while visiting Samsung US