Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
548
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
5
Amazing camera and one of the best phones I've had
on April 13, 2026
Posted by: Rosaly91
[This review was collected as part of a promotion.] I take pictures and post on social media and the pictures come out amazingly and I also call my family and keep in touch
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Needs better quality
on April 13, 2026
Posted by: Biggle74
[This review was collected as part of a promotion.] Needs quality improvement needs better graphic design
Value
3
Response from Samsung USBy R&R, April 16, 2026
Howdy Biggle74,
Thank you for sharing your feedback. The Galaxy A17 5G is crafted for everyday use, and your comments about its design and overall quality emphasize what is most important for a great experience. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback. The Galaxy A17 5G is crafted for everyday use, and your comments about its design and overall quality emphasize what is most important for a great experience. We appreciate you being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
There's not much to write about
on April 13, 2026
Posted by: DragonsL1d3
[This review was collected as part of a promotion.] There's really nothing remarkable about this phone. No spikes. No valleys. It does the job it was programmed to do. Nothing less. Nothing more. To rate it, well, it's far above a lifeline phone. And, equally far from flagship devices. Hence the 3 out of 5 stars.
Value
3
Response from Samsung USBy R&R, April 16, 2026
Greetings DragonsL1d3,
Thank you for your honest feedback. The Galaxy A17 5G is designed to deliver a reliable everyday experience, and your comments highlight how well that balance is reflected in actual use. The Galaxy A17 5G is the ideal smartphone you need at an affordable price, featuring Core AI capabilities, 5G connectivity, and three cameras to capture more detail. We appreciate your review and thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your honest feedback. The Galaxy A17 5G is designed to deliver a reliable everyday experience, and your comments highlight how well that balance is reflected in actual use. The Galaxy A17 5G is the ideal smartphone you need at an affordable price, featuring Core AI capabilities, 5G connectivity, and three cameras to capture more detail. We appreciate your review and thank you for being a part of the Samsung ecosystem.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
budget contender offering6 years of software suppo
on April 13, 2026
Posted by: TroyMac
[This review was collected as part of a promotion.] budget contender offering6 years of software support, a 90Hz AMOLED display, and excellent 5,000 mAh battery life. However, its 4GB of RAM and older Exynos 1330 chip cause noticeable performance sluggishness in daily tasks. It is best suited for, but not limited to, basic, light-duty use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Personal Experience With the Samsung Galaxy A17
on April 13, 2026
Posted by: DrD3ath
[This review was collected as part of a promotion.] Switching to the Samsung Galaxy A17 5G has honestly been a breath of fresh air for me. I didn’t expect a phone in this price range to feel this smooth, but it surprised me right away. The screen is bright and clean, and it makes everything I do — scrolling, watching videos, even just checking messages — feel easier on my eyes.
One thing I’ve really appreciated is the battery life. I’m someone who’s constantly on the go, and this phone keeps up with me without needing to be plugged in all the time. It lasts through my whole day without stress, which is something I’ve been wanting for a long time.
Performance has been solid too. Apps open quickly, multitasking feels natural, and the 5G connection keeps everything moving fast. The camera has also been a highlight. I’ve taken some genuinely great photos with it — sharp, colorful, and easy to edit right on the phone.
What surprised me most, though, is how much Galaxy AI adds to the experience. Even on a more affordable device, the AI tools make everyday tasks feel smarter and more convenient. Whether it’s helping me clean up photos, summarize things, or communicate more clearly, it feels like having a little boost built right into the phone.
Overall, the Samsung Galaxy A17 5G has been reliable, easy to use, and honestly just enjoyable. It’s a great reminder that you don’t need a top‑tier price tag to get a phone that feels modern, capable, and genuinely helpful in day‑to‑day life
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new Samsung galaxy a17 5g
on April 13, 2026
Posted by: LoveThisPhone
[This review was collected as part of a promotion.] It gives me everything I expected. Love it. Can't wait for the 18 to come out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
His great features for an entry level phone.
on April 13, 2026
Posted by: UncleCook
[This review was collected as part of a promotion.] As for Galaxy AI I don't really use that but I do use my phone for a lot of different things overall it's a decent phone or the series it is it could be a little better have a little more bells and whistles like wireless charging per se instead of only being on the high-end models I should it could have a few better things but overall it's a really good phone I would recommend it to someone looking for a decent entry level Galaxy phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and dependable.
on April 13, 2026
Posted by: Jay1224
[This review was collected as part of a promotion.] I have always loved the ease of use with my galaxy phone. I am not the most technically savvy person. I can use all the features my phone provides as well as easy updating.
My phone always works even if I have had it for a long time. The phone still charges like new and holds the charge all day.
Value
5
Written by a customer while visiting Samsung US