Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(1,825 Reviews)
Rating breakdown 1,825 reviews
5 Stars
1,123
4 Stars
405
3 Stars
152
2 Stars
68
1 Star
77
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
2
This specific device is slow.
on April 13, 2026
Posted by: LoveMyBabe4ever
[This review was collected as part of a promotion.] I love the health app. I like how it keeps track of my steps.
Value
2
Response from Samsung USBy R&R, April 15, 2026
Hello there LoveMyBabe4ever,
It's great to hear that you're enjoying the health tracking features! The Galaxy A17 5G is designed for everyday use, and your feedback about speed is important for understanding overall performance. If you notice that your device is running slower than expected, consider doing a quick optimization.
To optimize your device, swipe down from the top right corner of the screen with two fingers to open the Quick panel, then tap on "Settings." Next, swipe to and tap "Device care." Finally, tap "Optimize now" to enhance your overall performance by closing running apps, scanning for abnormal power usage, reclaiming wasted storage space, and identifying unstable or malicious apps. If you don't see the option to optimize, your device is already in optimal condition.
The Device care feature offers numerous benefits for your device. To learn more about Device care and how to keep your device running smoothly, please check out the online guide linked below.
Thank you for your feedback and for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear that you're enjoying the health tracking features! The Galaxy A17 5G is designed for everyday use, and your feedback about speed is important for understanding overall performance. If you notice that your device is running slower than expected, consider doing a quick optimization.
To optimize your device, swipe down from the top right corner of the screen with two fingers to open the Quick panel, then tap on "Settings." Next, swipe to and tap "Device care." Finally, tap "Optimize now" to enhance your overall performance by closing running apps, scanning for abnormal power usage, reclaiming wasted storage space, and identifying unstable or malicious apps. If you don't see the option to optimize, your device is already in optimal condition.
The Device care feature offers numerous benefits for your device. To learn more about Device care and how to keep your device running smoothly, please check out the online guide linked below.
Thank you for your feedback and for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great!
on April 13, 2026
Posted by: NS2179
[This review was collected as part of a promotion.] The phone works great. I use it for everything. Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy phone
on April 13, 2026
Posted by: YouMadBro4Real
[This review was collected as part of a promotion.] It isn't bad for a phone. Not much different from the A16 tho.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device runs smoothly, and great security.
on April 13, 2026
Posted by: DJSmooth
[This review was collected as part of a promotion.] The Galaxy AI is highly useful. This device has great security, and smooth run time. The clarity is amazing. And movies play well on this device. It has great storage fir gaming as well. Perfect video and photo capturing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this this phone!
on April 13, 2026
Posted by: MYBBWA17
[This review was collected as part of a promotion.] The A series is definitely stepping up it's game. I've owned several A series devices, but this one is my absolute favorite!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Although this is only a .21+ series, it does the j
on April 13, 2026
Posted by: Kceramic
[This review was collected as part of a promotion.] My phone is a 21+ and it wasn't on your list.. guess it's time to start looking for a more current one. I do love the IA on this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great future
on April 13, 2026
Posted by: Hard2Love
[This review was collected as part of a promotion.] I use my Samsung device to watch movies and to play games and also to listen to music. Talking and texting is a given due to it being a cellphone duh !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has more then I expected
on April 13, 2026
Posted by: PrettyEyEbunny
[This review was collected as part of a promotion.] The product is amazing I love to game and listen to music and this phone allows me to do both with no problems this phone also is great for diabetics i can connect my CGM (continues glucose monitoring) and that helps me keep sugar levels in range to be honest I didn't know that I could do so much just on my phone alone galaxy Ai is great to get quick info even when driving hands free I can still ask questions and get real time answers
Value
4
Written by a customer while visiting Samsung US