Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3
(3,210 Reviews)
Rating breakdown 3,210 reviews
5 Stars
1,920
4 Stars
709
3 Stars
296
2 Stars
146
1 Star
139
33%of customers recommend this product.
(
6 out of
18)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
1
A starter phone for a newbie
on August 7, 2026
Posted by: Diago5150
from Georgia
This is undoubtedly the worst Samsung phone I have ever had. So bad I don't know where to start. It lags, can't multitask, won't stay connected to wifi, the camera ....etc. Atp, I'm currently looking for another phone and TRASH this one. At least the battery life is okay.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R, August 11, 2026
Hello there Diago5150,
Thank you for sharing your thoughts on your Galaxy A17 5G. If you are noticing that your phone is taking a while to keep up with your needs, a quick optimization is always a great option. The Quick Optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. You can find out more by checking the online article linked below. We appreciate your feedback and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A17 5G. If you are noticing that your phone is taking a while to keep up with your needs, a quick optimization is always a great option. The Quick Optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unwanted files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. You can find out more by checking the online article linked below. We appreciate your feedback and thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on August 7, 2026
Posted by: Jeremy
[This review was collected as part of a promotion.] I mostly use my phone for gaming but it has excellent quality for the gaming experience I'm extremely happy I chose this device it's amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Watch
on August 7, 2026
Posted by: Addictedtoallthings
[This review was collected as part of a promotion.] This is my first smart watch and I chose a Samsung Galaxy watch and it was overall the Best.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 6, 2026
Posted by: ITGeek
[This review was collected as part of a promotion.] The phone has been great. Doesn't seem to slow down and has enough memory for what I use it for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing!
on August 6, 2026
Posted by: Jdalltheway
[This review was collected as part of a promotion.] Smooth running phone iv had no issues with Hotspot or streaming! Im glad I chose this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is the best phone I've ever used
on August 6, 2026
Posted by: King25366i77
[This review was collected as part of a promotion.] It is the best phone I've ever used. I love it and it is the best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This is the worst
on August 6, 2026
Posted by: Naladaisy26
[This review was collected as part of a promotion.] I chose to go back to my z flip because this A17 is probably the worst Samsung device that I have ever owned
Value
1
Response from Samsung USBy R&R, August 11, 2026
Hello there Naladaisy26,
Thank you for taking the time to share why you chose the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and reliable battery life for everyday needs. We appreciate your feedback and understand that the A17 did not meet your expectations. Your input is valuable as Samsung works to improve the Galaxy experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share why you chose the Galaxy A17 5G. The Galaxy A17 5G offers 5G connectivity, a large display, and reliable battery life for everyday needs. We appreciate your feedback and understand that the A17 did not meet your expectations. Your input is valuable as Samsung works to improve the Galaxy experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Good option for a fair price
on August 6, 2026
Posted by: Sleepygalaxy94
[This review was collected as part of a promotion.] Haven't had the phone for very long but so far streams my shows well. Had plenty of memory slave for the mountain of photos i have. Camera quality is good battery life is decent. It does get a little slow if you try doing multiple things within a short time.
I chose this phone for what I feel like is obvious reasons.
Value
4
Written by a customer while visiting Samsung US