Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Average customer rating
4.3 out of 5
4.3
(3,737 Reviews)
Open Ratings Snapshot
Rating breakdown 3,737 reviews
5 Stars
2,187
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product. 
(
7 out of 23
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (Verizon)
Customer Rating
3 out of 5
3
Not up to standards
on October 17, 2026
Posted by: Unsatisfiedcustomer
[This review was collected as part of a promotion.] I chose this device because its what I could afford at the time but this Phoenix dose not add up yo Samsung standers in my book not enough storage or memory the up is never responsive I use my phone for everything and need a phone that can live up to what I need. Samsung has always been my go to but considering looking into other brands because Samsung at least the a series of phone are not all they are cracked up to be.
Value
3 out of 5
3
Response from Samsung USBy R&R, October 19, 2026
Hello there,

Thank you for sharing your honest feedback about the Galaxy A17 5G. With its vibrant display, expandable storage, and 5G connectivity, this phone is designed for everyday use. We understand how important responsive performance and available memory are when you rely on your phone throughout the day. Please check your storage under Settings and utilize Device care to clear unused memory and manage background apps. We also have additional resources on troubleshooting low storage error messages in the link provided below. Your continued support means a great deal to us, and we appreciate the opportunity to enhance your Samsung experience!

Low storage space error appears on Samsung phone or tablet


-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product
on October 17, 2026
Posted by: Babygir4
[This review was collected as part of a promotion.] This product has been the best part of me for a month now and I love it i chose to play on it and do all my daily routines with it. I upgraded to this one I have and the video and clarity is the best I have seen ever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for the price
on October 17, 2026
Posted by: TrashPanda
[This review was collected as part of a promotion.] I chose the Samsung Galaxy A17 5G because I wanted a reliable phone that wouldn't break the bank, and I'm happy with my choice. The screen is nice and clear, it runs smoothly for everyday use, and the battery lasts a good amount of time. I also like having 5G connectivity and a decent camera for taking pictures. It's a great option for anyone looking for an affordable phone that gets the job done without spending a fortune.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Is this fraud or scam intentions nothing is free
on October 17, 2026
Posted by: Imwhoiam
[This review was collected as part of a promotion.] Yes is this really I can't get this d phone tied into any of my accounts yet it's bull and is this a scam or fraudulent manipulating intentions on vulnerable indifferent poor people to scam monitiolieze or trickery those need to be persecuted for wronging of invasion privacy and scaming of less fortunate i haven't seen or herd of no one winning anything in my life time it's trickery prove me wrong
Value
3 out of 5
3
Response from Samsung USBy R&R, October 19, 2026
Good day Imwhoiam,

Thank you for sharing your concerns. The Galaxy A17 5G comes equipped with Samsung Knox security, convenient account connectivity, and built-in privacy settings designed to protect your information. We understand how important transparency and account security are, especially when promotional offers are involved.

For account access, Samsung provides recovery and verification guidance on Samsung.com. You can also review official Samsung promotions and their terms directly on the website before sharing any personal information. Please see the links below for more details on using the Galaxy Store and the purpose of the sweepstakes.

We value your trust and appreciate you bringing these concerns to our attention!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love Google Gemini
on October 17, 2026
Posted by: TeeTee
[This review was collected as part of a promotion.] I chose to switch from a Samsung Galaxy s9 edge to a Samsung Galaxy A17 and it's been great. I love the camera quality. It's very clear and crisp which I highly appreciate for my pictures. Gemini has been great and an amazing upgrade from Bixbi. Its like a real life J.A.R.V.I.S (Iron Man) which is pretty cool. The audio is great too. For its size, it packs a powerful tune. Not too mention the price. I love how affordable it is. I'm still able to enjoy the perks of having a Samsung phone at an incredible price which to me, you can't beat, AT ALL!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung Galaxy
on October 17, 2026
Posted by: Mysamsunggalaxy
[This review was collected as part of a promotion.] I chose the Samsung Galaxy because it has a better and bigger memory and storage space then a Motorola phone I use my Samsung device for playing games and earning rewards shopping online and running a business and doing business and I use my Samsung device for playing games and earning rewards shopping online and running a business and doing business I use some of the features for mental and physical health like setting up reminders and setting alarms and I even use the features for my Samsung device's health and those features have been a big help and has helped in managing my overall health and has changed the digital health on my Samsung device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek, New, Camera Great
on October 17, 2026
Posted by: Beebamm
[This review was collected as part of a promotion.] I chose the A17 because of the great reviews I read. I needed a phone in a hurry and this one was the best option. So far, I have had no issues and I am able to do some of the things I was doing before I had to switch phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and I love Samsung
on October 17, 2026
Posted by: SouthernTNmomma
[This review was collected as part of a promotion.] I chose the Samsung Galaxy phone because I like all the features of the phone. This phone has been the best phone I have purchased during my lifetime of cell phone usage. I Will continue to use Samsung products. I have had no issues with this phone at all. The features are great. The security is great and was most important in my decision making.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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