Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(890 Reviews)
Rating breakdown 890 reviews
5 Stars
548
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
5
Perfect phone
on April 13, 2026
Posted by: Phinx1859
[This review was collected as part of a promotion.] This phone is perfect for everything such working in business, watching sport, taking photos. It is easy to set up and update with any features you would like to add to your device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love samsungs
on April 13, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] Its fast. Lots of storage. All my favorite apps. I love it. G
Has great features and camera. Long lasting battery life.
Has great features and camera. Long lasting battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is user friendly
on April 13, 2026
Posted by: Enterthedark74
[This review was collected as part of a promotion.] My Galaxy A17 is a great phone I love how I can save my emails and passwords for every app and website it's very helpful. I like the fingerprint reader and how I can take a picture or screenshot and circle anything any ask my AI assistant where I can find it and how much does it cost. Galaxy phones are my favorite phones and the only phones I use because they come with so many easy and user friendly things. Everyone should use Galaxy phones.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Some great features BUUUTTT
on April 13, 2026
Posted by: MewlingQuim22
[This review was collected as part of a promotion.] The phone has some great features. It's great except for the lagging. Pics and videos are very clear and crisp, however, by the time the shutter actually clicks after being pressed to take the Pic, sometimes the photo op has passed. Also, the phone cant seem to handle games that have a lot of data. I play Pokémon Go and EVERY time I go to areas with a lot of graphics, IE Pokémon, gyms and pokestops, the game lags to the point I cant play ot it freezes and I cant play. Its very frustrating.
Value
3
Response from Samsung USBy R&R, April 15, 2026
Hi MewlingQuim22,
Thank you for sharing your thoughts! It’s wonderful to hear that the camera quality delivers clear and crisp results. Your feedback on responsiveness and gaming performance highlights how crucial smooth performance is during gaming sessions. If you plan to play games that demand significant processing power, I recommend optimizing your device beforehand. You can do this using the Device Care feature, which can enhance your device's overall performance.
To optimize your device, navigate to and open the Settings app, then select Device Care, and tap on Optimize Now. On some devices, you may need to select Battery and Device Care first. This process will close all running apps and free up unused memory.
Thank you for being a valued member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts! It’s wonderful to hear that the camera quality delivers clear and crisp results. Your feedback on responsiveness and gaming performance highlights how crucial smooth performance is during gaming sessions. If you plan to play games that demand significant processing power, I recommend optimizing your device beforehand. You can do this using the Device Care feature, which can enhance your device's overall performance.
To optimize your device, navigate to and open the Settings app, then select Device Care, and tap on Optimize Now. On some devices, you may need to select Battery and Device Care first. This process will close all running apps and free up unused memory.
Thank you for being a valued member of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
I have had this phone for less than 2 months.
on April 13, 2026
Posted by: MisterRevealator
[This review was collected as part of a promotion.] I have not used Galaxy AI. I absolutely loath this phone! It glitches constantly making it very difficult to use. Especially, when im in a hurry and trying to call someone or close out an app. Because of this phone, I will NEVER buy another Samsung device again. I haven't even mentioned the redundant apps Samsung preloaded on the device which makes it needlessly more confusing when trying to to things like tap to pay
Value
1
Response from Samsung USBy R&R, April 15, 2026
Hey there MisterRevealator,
We understand how frustrating this situation has been for you. The Galaxy A17 5G is designed for everyday use, and your feedback regarding its responsiveness and usability emphasizes the need for a smooth and reliable experience.
Screen flickering or glitches on your Galaxy phone or tablet can be caused by several factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, we recommend the following steps:
1. **Inspect the Device**: Check for any visible screen damage.
2. **Update Software**: Ensure that your device is running the latest software version.
3. **Adjust Display Settings**: Review your display settings for optimal performance.
4. **Reset Problematic Apps**: If any specific apps seem to be causing issues, reset them.
5. **Clear Old Memory**: Occasionally, clearing old memory can help improve processing speed. To do this, go to the Device Care menu, tap on Memory, and then select "Clean now" to free up memory and stop background apps from slowing down your device.
If you want to keep certain apps active, you can add them to the "Excluded apps" list by tapping "+" and selecting your preferred apps. After completing these steps, test your device as you normally would to see if the concern has been resolved.
If you still need assistance, please reach out to our Samsung Support Team for help, as well as more information will be linked below for additional troubleshooting options. Thank you for being a part of the Samsung community!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We understand how frustrating this situation has been for you. The Galaxy A17 5G is designed for everyday use, and your feedback regarding its responsiveness and usability emphasizes the need for a smooth and reliable experience.
Screen flickering or glitches on your Galaxy phone or tablet can be caused by several factors, including screen damage, outdated software, app conflicts, or underlying bugs. To resolve these issues, we recommend the following steps:
1. **Inspect the Device**: Check for any visible screen damage.
2. **Update Software**: Ensure that your device is running the latest software version.
3. **Adjust Display Settings**: Review your display settings for optimal performance.
4. **Reset Problematic Apps**: If any specific apps seem to be causing issues, reset them.
5. **Clear Old Memory**: Occasionally, clearing old memory can help improve processing speed. To do this, go to the Device Care menu, tap on Memory, and then select "Clean now" to free up memory and stop background apps from slowing down your device.
If you want to keep certain apps active, you can add them to the "Excluded apps" list by tapping "+" and selecting your preferred apps. After completing these steps, test your device as you normally would to see if the concern has been resolved.
If you still need assistance, please reach out to our Samsung Support Team for help, as well as more information will be linked below for additional troubleshooting options. Thank you for being a part of the Samsung community!
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features. Easy to use!Love it
on April 13, 2026
Posted by: PalCry
[This review was collected as part of a promotion.] My galaxy a1 is absolutley amazing. Fast and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow loading and tends to freeze
on April 13, 2026
Posted by: Andy28
[This review was collected as part of a promotion.] Freezing and UI fails a lot especially when playing games and phone calls come in
Value
3
Response from Samsung USBy R&R, April 15, 2026
Hello there Andy,
Thank you for taking the time to share your thoughts with us. The Galaxy A17 5G is designed for everyday tasks, and your feedback regarding issues like freezing and performance during calls and gaming helps us understand what matters most.
To monitor your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM, allowing you to automatically optimize your phone or tablet for faster and better performance.
The Quick Optimization feature boosts your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to and tap Device Care, then tap Optimize Now and hit Done.
Find out more by checking out our online guide linked below on how to get the best performance from your device.
Thank you for being a part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts with us. The Galaxy A17 5G is designed for everyday tasks, and your feedback regarding issues like freezing and performance during calls and gaming helps us understand what matters most.
To monitor your device's performance, you can use the Device Care feature. This tool provides an overview of your battery, storage, and RAM, allowing you to automatically optimize your phone or tablet for faster and better performance.
The Quick Optimization feature boosts your device's performance by identifying apps that consume excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes background apps. Optimizing your phone is quick and easy.
To optimize your device, go to Settings, swipe to and tap Device Care, then tap Optimize Now and hit Done.
Find out more by checking out our online guide linked below on how to get the best performance from your device.
Thank you for being a part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality
on April 13, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] Galaxy A1. I USE THE DEVICE FOR MOVIES,GAMING,PICTURES.
Value
5
Written by a customer while visiting Samsung US