Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,303 Reviews)
Rating breakdown 2,303 reviews
5 Stars
1,391
4 Stars
522
3 Stars
199
2 Stars
93
1 Star
98
42%of customers recommend this product.
(
5 out of
12)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Pretty good mid range works great with Galaxy AI
on July 20, 2026
Posted by: Surge0
[This review was collected as part of a promotion.] I'm outside all the time or In the shop , I do gold reclamation set so my devise gets some pretty rough play. I'm still learning the craft so I use my Galaxy AI alot i'm sure glad this thing can take so much abuse and still keep running.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big bang for a small price.
on July 19, 2026
Posted by: DiamondTattooInk951
[This review was collected as part of a promotion.] The Galaxy A17 is simply the lesser expensive of the Galaxy series yet performs excellently just like all the rest. I use my A17 for school, work, gaming, etc.. and I have zero problems with it whatsoever. Super fast and multifunctional. The integrated Galaxy AI is helpful for class work with detailed information on all I'm searching for and my game play is off the charts in Call of Duty at the moment. Notes and reminders help me stay on schedule with my work stuff, as well as creating my own business. Tap to pay makes shopping and paying so much easier. I am able to customize the look and feel of my phone which other phone brands limit or just ain't capable of. And I can do it all without rooting my phone these days. Not to mention the benefits that come with being a Samsung user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I feel my phone lags , butt I don't love Samsung
on July 19, 2026
Posted by: Jkprobbin
[This review was collected as part of a promotion.] I don't know anything about AI or how it works, I'm trying to learn my new phone. I'd like to upgrade to the z fold.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Basic samsung
on July 17, 2026
Posted by: Amber1990
[This review was collected as part of a promotion.] Pretty much a basic plain samsung easy to use and navigate through
Value
3
Response from Samsung USBy R&R, July 20, 2026
Good day Amber1990,
Thank you for taking the time to reach out and share your thoughts on your Galaxy A17 5G. Designed to offer simple navigation, a vibrant display, and reliable 5G connectivity for everyday tasks, it is great to hear that the familiar Samsung layout makes the phone easy to use. Our goal was to create a device that is simple to use, packed with essentials, and a reliable option for our users. We value your feedback. Thank you for choosing Samsung Galaxy.
-Ty
Samsung Support
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Thank you for taking the time to reach out and share your thoughts on your Galaxy A17 5G. Designed to offer simple navigation, a vibrant display, and reliable 5G connectivity for everyday tasks, it is great to hear that the familiar Samsung layout makes the phone easy to use. Our goal was to create a device that is simple to use, packed with essentials, and a reliable option for our users. We value your feedback. Thank you for choosing Samsung Galaxy.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
The experience you have to experience
on July 16, 2026
Posted by: LivingMyBlessedLife
[This review was collected as part of a promotion.] If you're looking for a new phone and are someone who does the research before spending their hard earned money like myself and are skeptical about the more cost efficient ones because life experiences have taught you, "buy cheap, get cheap" well I'm here to educate you a little with my personal experience, the Galaxy A17 5G is the exception to the rule. If you enjoy a large screen without the large dent in your financial situation then the A17 5G is a no brainer. The integrated Galaxy AI also makes life a no brainer providing all the "on hand" assistance one could ask for! I was skeptical due to some reviews saying the A17 processor seemed slow and lagging when it came to app hopping and multitasking but that's just NOT THE TRUTH. I have a job that requires me to run a navigation app and all day phone communication and operations and the Galaxy A17 5G is preforming as needed! In conclusion I am very satisfied with where I decided to spend my hard earned money because in today's economy and inflation I can't afford to spend money on things that don't fully serve their purpose and the Galaxy A17 5G is the perfect daily for those that want to improve their life and I can tell you with full genuine transparency that I DO NOT have buyers remorse. Stay blessed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Glitches a lot due to insufficient memory
on July 15, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] Galaxy A17 seems like a step up from mu previous phones, but it pauses as if your input is not received before responding, usually after I've thumped the screen again confusing the phone with a second unintended input. Could be Galaxy AI trying to decide what I want. Need a simpler, stripped down (just compared to the apparently locked-in factory load) Android. Great phone if it weren't overtaxed to the point of failure. I have two.
Value
2
Response from Samsung USBy R&R, July 16, 2026
Hello there Love2Shop,
Thank you for sharing your insights in your review of the Galaxy A17 5G. The Galaxy A17 5G provides reliable connectivity, ample storage, and useful Galaxy features that enhance your daily routine.
We understand that delayed responses and unintended inputs can disrupt an otherwise enjoyable experience, especially since you own two of these devices. If you experience any delays, it is usually because the device is processing information at that moment.
We recommend using the Quick Optimization feature to enhance your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. To optimize your phone, go to **Settings**, scroll to **Device care**, tap **Optimize now**, and then select **Done**.
For more information on how to keep your device running smoothly, please refer to the link provided below. We appreciate your feedback regarding performance and the factory software experience, as Samsung is continually working to improve every interaction. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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Thank you for sharing your insights in your review of the Galaxy A17 5G. The Galaxy A17 5G provides reliable connectivity, ample storage, and useful Galaxy features that enhance your daily routine.
We understand that delayed responses and unintended inputs can disrupt an otherwise enjoyable experience, especially since you own two of these devices. If you experience any delays, it is usually because the device is processing information at that moment.
We recommend using the Quick Optimization feature to enhance your device's performance. This feature identifies battery-draining apps, clears memory, deletes unnecessary files, scans for malware, and closes background apps. To optimize your phone, go to **Settings**, scroll to **Device care**, tap **Optimize now**, and then select **Done**.
For more information on how to keep your device running smoothly, please refer to the link provided below. We appreciate your feedback regarding performance and the factory software experience, as Samsung is continually working to improve every interaction. Thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 13, 2026
Posted by: Cindabugg74
[This review was collected as part of a promotion.] Galaxy Al have made everything easy for me. The camera the settings. Everything about it is 10/10.
Value
5
Response from Samsung USBy R&R, July 14, 2026
Hola Cindabugg74,
Thank you for reaching out to share your experience with the Galaxy. The Galaxy A17 5G comes equipped with helpful AI tools, a versatile camera, and user-friendly settings that enhance everyday tasks. We’re delighted to know that these features have improved your experience. Thank you for rating your Galaxy experience as perfect and for choosing Samsung!
-Ty
Samsung Support
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Thank you for reaching out to share your experience with the Galaxy. The Galaxy A17 5G comes equipped with helpful AI tools, a versatile camera, and user-friendly settings that enhance everyday tasks. We’re delighted to know that these features have improved your experience. Thank you for rating your Galaxy experience as perfect and for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 13, 2026
Posted by: GoreBaybee
[This review was collected as part of a promotion.] I use my Samsung galaxy phone for everything. I will keep using it for now
Value
5
Response from Samsung USBy R&R, July 14, 2026
Greetings GoreBaybee,
Thank you for reviewing your Galaxy experience. The Galaxy A17 5G provides reliable performance, practical everyday features, and fast connectivity to help you stay productive and entertained. We are pleased that it has become a trusted part of your daily routine. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
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Thank you for reviewing your Galaxy experience. The Galaxy A17 5G provides reliable performance, practical everyday features, and fast connectivity to help you stay productive and entertained. We are pleased that it has become a trusted part of your daily routine. Thank you for continuing to choose Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US