Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(3,737 Reviews)
Rating breakdown 3,737 reviews
5 Stars
2,187
4 Stars
849
3 Stars
360
2 Stars
183
1 Star
158
30%of customers recommend this product.
(
7 out of
23)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Galaxy A17 5G
on October 26, 2026
Posted by: WiblenNoes
[This review was collected as part of a promotion.] I chose the A17 because I got a great deal on it when I first got into sober living. The phone overall is a good phone, I mean I can't say it hasn't done it's job. Lol. But I gave it 4 stars because it is constantly making me restart it. It says for better performance. Even though it's a couple months old now, it shouldn't be slowing down. If I'm on an app for work or leisure the battery has started to die quicker than it used too, also. But I will say it's been pretty indestructible, it's dropped a few times and still no scratches! Honestly I'm already on the market looking to get a new phone cause this one doesn't tickle my fancy anymore. Hope this helps. . .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I Get All I Need With My Samsung Galaxy A17 5G
on October 26, 2026
Posted by: CeeJae03
[This review was collected as part of a promotion.] I chose my Samsung Galaxy A17 5G for the amazing features and quality of the device. I use my phone for multiple reasons daily, the main one is listening to music and content. It has incredible high quality sound with Adapt Sound to customize your Bluetooth or Wired headphones for your specific hearing. I also love that Samsung now includes budget friendly devices like my A17 5g to now include the extended long term security policy that includes 6 years of security updates and android OS updates.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung phone!
on October 26, 2026
Posted by: Gadget
[This review was collected as part of a promotion.] I was a diehard fan and buyer of another brand of phone until my spouse allowed me to use her phone. I was shocked at the ease of use and layout her phone had! I didn't even need a new phone but shortly after playing around with her phone I went and got a Samsung and have not looked back. I didn't know all the great stuff I was missing out on that my brand didn't have!! Love Samsung and I have NO regrets that I chose to switch brands.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 24, 2026
Posted by: Booty2024
[This review was collected as part of a promotion.] I chose the Samsung galaxy a17 because it was free with my prepaid minute plan. Plus it seems to be great as far as dust an water proof. Its been a great deal.so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's not bad, but I had the s24 ultra before this
on October 24, 2026
Posted by: 123553
[This review was collected as part of a promotion.] The phone really is nice. I'm always confused by which phone I have because I have the s24 ultra fit a different line. They both look the same and they are the same size. I can send my pics easily and quickly between the two phones if I need to edit a pic or make it better on the 24 but the camera is still decent on the A17. Hard to give it 5 stars after going from the s24 ultra but for the price it's definitely a very well built phone.
Value
3
Response from Samsung USBy R&R, October 26, 2026
Hey there 123553,
Thank you for sharing your experience with the Galaxy A17 5G. We appreciate your feedback. The Galaxy A17 5G supports a wide range of applications through the Android ecosystem, and software performance may vary based on the apps you have installed. To improve compatibility and stability, it's a good idea to regularly check for system and app updates. The Galaxy A17 5G also offers long-term operating system and security updates to ensure your device remains up to date. Thank you for choosing Samsung!
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy A17 5G. We appreciate your feedback. The Galaxy A17 5G supports a wide range of applications through the Android ecosystem, and software performance may vary based on the apps you have installed. To improve compatibility and stability, it's a good idea to regularly check for system and app updates. The Galaxy A17 5G also offers long-term operating system and security updates to ensure your device remains up to date. Thank you for choosing Samsung!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features,apps,and games!!
on October 24, 2026
Posted by: Kaytiekayte87
[This review was collected as part of a promotion.] I chose this device because I need a device for searching for jobs,also use it to watch movies , for gaming ,also to browse the web , for texting /calling my family and friends,and to schedule important appointments I need to make /get done with so there out of the way for awhile . I really enjoy my device I chose because it's easy to handle and easy to use for the things I need I absolutely need to get done on it .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A17 5G is a wonderful upgrade.
on October 24, 2026
Posted by: LinuxUser2010
[This review was collected as part of a promotion.] I chose the unlocked A17 5G for my upgrade from the Straight Talk A16 5G, and I am happy. I have had nothing but good experience. It is much speedier, I am not having nearly as many issues with the screen sensitivity and Samsung wallet integration. It is wonderful. I was hesitant at first because the RAM and Storage size was the same, but it is much better optimized and allocated. Thanks Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Only has a 6 hour charge...
on October 24, 2026
Posted by: TrickorTreat
[This review was collected as part of a promotion.] When I first bought this phone it only gave me an 8 hour charge. I've had it less than a 6 months and it's only holding a charge for 6 hours and less. I hate this phone. My other phone would hold a 12 hour charge. I'm taking it back today October 24th 2026 to see what can be done.
Value
1
Response from Samsung USBy R&R, October 26, 2026
Hey there TrickorTreat,
Thank you for sharing your experience with the Galaxy A17 5G. It’s completely understandable to feel frustrated when a brand-new phone doesn’t perform as expected, especially when compared to a previous device that lasted nearly twice as long.
Your Samsung Galaxy A17 5G is equipped with a substantial 5,000 mAh battery, which, according to independent laboratory tests, should easily last between 11 to 15+ hours of active use. If you are only getting 6 to 8 hours, this suggests that something may be unusually draining your device or that your charging habits might be hitting a hidden software limit.
Battery consumption and lifespan depend on several factors, including:
- Frequency of use
- Number of apps installed and running
- Operating system errors
- Network connectivity (5G networks may drain the battery faster)
If you would like to extend the battery life of your phone or if you feel that it is draining too quickly, you can optimize your phone, manage power usage for apps, and optimize individual applications. Here are some ways to reduce battery consumption:
### Optimize Your Phone
You can use the **Battery and Device Care** feature to minimize battery consumption by closing unused apps and managing abnormal battery usage. Follow these steps:
**Step 1:** Open **Settings**, then select **Battery and Device Care**.
**Step 2:** Tap **Optimize Now**. This feature automatically optimizes your phone.
The quick optimization feature improves device performance by:
- Closing background apps
- Managing abnormal battery usage
- Scanning for crashed apps and malware
### Using the Auto Optimization Feature
You can set your device to perform auto-optimization when it is not in use. In **Battery and Device Care**, tap **More Options** (three vertical dots) > **Automation** > **Auto Optimize Daily**, and toggle the switch to activate it.
For more information on how to keep your battery performing at its best, please see the link provided below.
Galaxy Battery
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with the Galaxy A17 5G. It’s completely understandable to feel frustrated when a brand-new phone doesn’t perform as expected, especially when compared to a previous device that lasted nearly twice as long.
Your Samsung Galaxy A17 5G is equipped with a substantial 5,000 mAh battery, which, according to independent laboratory tests, should easily last between 11 to 15+ hours of active use. If you are only getting 6 to 8 hours, this suggests that something may be unusually draining your device or that your charging habits might be hitting a hidden software limit.
Battery consumption and lifespan depend on several factors, including:
- Frequency of use
- Number of apps installed and running
- Operating system errors
- Network connectivity (5G networks may drain the battery faster)
If you would like to extend the battery life of your phone or if you feel that it is draining too quickly, you can optimize your phone, manage power usage for apps, and optimize individual applications. Here are some ways to reduce battery consumption:
### Optimize Your Phone
You can use the **Battery and Device Care** feature to minimize battery consumption by closing unused apps and managing abnormal battery usage. Follow these steps:
**Step 1:** Open **Settings**, then select **Battery and Device Care**.
**Step 2:** Tap **Optimize Now**. This feature automatically optimizes your phone.
The quick optimization feature improves device performance by:
- Closing background apps
- Managing abnormal battery usage
- Scanning for crashed apps and malware
### Using the Auto Optimization Feature
You can set your device to perform auto-optimization when it is not in use. In **Battery and Device Care**, tap **More Options** (three vertical dots) > **Automation** > **Auto Optimize Daily**, and toggle the switch to activate it.
For more information on how to keep your battery performing at its best, please see the link provided below.
Galaxy Battery
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US