Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(2,307 Reviews)
Rating breakdown 2,307 reviews
5 Stars
1,392
4 Stars
522
3 Stars
200
2 Stars
93
1 Star
100
38%of customers recommend this product.
(
5 out of
13)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Not very satisfied.....
on May 25, 2026
Posted by: Mommyx5
[This review was collected as part of a promotion.] I used to love getting the newest Samsung devices when they first started coming out. The Way it was so easy to link all my Samsung device through the Things app! Loved it and granted I still love that feature. But to get back on my current device.... not so satisfied... the User Interface is constantly crashing out every single time I restart my phone. The response time once making an app selection, is EXTREMELY SLOW! Picking up any wifi connection that is more than 20 feet or 30 feet from the router is almost physically impossible not to mention mention once you finally do connect good luck remaining connected. My husband has an s24 and has no problem getting amd keeping his wifi connection at the same distances. I understand that my device is a lower end Samsung device, but these things could really use some attention. Just because its the lower end device doesn't mean that it should lack on a quality level experience. I mean thats why people are supposed to thoroughly enjoy their Samsung devices is for the unique positive quality experiences that Samsung has to offer. Which right now is only a uniquely negative experience. I really do not like even admitting to that.
"GALAXY AI"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone but just like the old Verizon
on May 25, 2026
Posted by: Skylee
[This review was collected as part of a promotion.] Needs a lot of work just like the older Version but I guess nicer screen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A17 Review
on May 25, 2026
Posted by: Rick1Red
[This review was collected as part of a promotion.] I use my Samsung Galaxy A17 from the time I wake up in the morning until I go to sleep. I am enrolled in college taking an online Bachelor of Science in Criminal Justice. I use AI, such as, Gemini, Google Assistant, Google Lens, Microsoft Copilot, Microsoft SwiftKey, Microsoft Word for researching and writing my papers. These have also proven to be excellent tools in my personal life. Samsung Galaxy phones and tablets are the only electronics I use and constantly recommend. Excellent products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy s17
on May 25, 2026
Posted by: Fatalsteph28
[This review was collected as part of a promotion.] My new galaxy a17 has a nice camera I'm loving the upgraded larger memory I also appreciate how you can switch from app to app and play games on my phone fluidly I like how the screen appears to be larger than my previous series gives me a more comfortable feel in hand over all this phone is very reliable and works smoothly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A17 5G
on May 25, 2026
Posted by: JaySmooth
[This review was collected as part of a promotion.] First things first, what a phone! All the capabilities, features it provides, amongst other things. From taking pictures to the new AI integration is absolutely amazing. You definitely cannot go wrong with Samsung's A17 5G phone with AI Gemini. Definitely a dynamic duo.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have seen no lag on this device.
on May 25, 2026
Posted by: Me2you
[This review was collected as part of a promotion.] I just bought this device 3 days ago and im already in love with it. I have not had a Samsung device in 5 or 6 years. This device has all the great features I used years ago along with some new ones. Devices like the A17 are the reason I would always choose Samsung over any other. The AI is amazing. It's like you're talking to a real person. This is the best assistant I have ever seen. The AI even seems to have a personality or be compassionate at times. This is a great device, I would put it up at the top of the list with the note 10 i used to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Slowest processor ever.
on May 25, 2026
Posted by: Topcat
[This review was collected as part of a promotion.] This A17 has the slowest processor i have ever seen on any cell phone. If I turn it off at night it takes like 8 minutes to start up. When I want to use voice to search, it takes like 20 seconds to say it is listening. I have already believed it would not turn on in my dark scrub pocket...but it rearranged everything on my phone while I was walking with it in my pocket. I had to put a lock screen. It's slow to know if it is night or day. The only reason I had to change from my S9÷ was due to no longer software updates for that best Samsung ever. Even the Ai is slow to respond on this device. I'm so sorry I was talked into this device by the retailer.
Value
1
Response from Samsung USBy R&R, June 1, 2026
Hey Topcat,
Thank you for reviewing your Galaxy A17 5G. Designed for everyday performance and a reliable connection, it's built to help you stay productive and entertained throughout the day. Transitioning from an S9+ to the Galaxy A17 5G may take some adjustment. While troubleshooting steps are available, a higher-end S Series device may better suit your needs if you're looking for faster processing and the ability to handle heavy apps and multitasking smoothly.
For users looking to optimize their experience, it might be helpful to stay organized by removing unnecessary data. This includes deleting text messages that hold no value, call logs for numbers not needed, and ensuring images are uploaded to a cloud service like Samsung Cloud. Additionally, closing unused apps and browser pages can also improve performance. We appreciate you taking the time to share your thoughts, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing your Galaxy A17 5G. Designed for everyday performance and a reliable connection, it's built to help you stay productive and entertained throughout the day. Transitioning from an S9+ to the Galaxy A17 5G may take some adjustment. While troubleshooting steps are available, a higher-end S Series device may better suit your needs if you're looking for faster processing and the ability to handle heavy apps and multitasking smoothly.
For users looking to optimize their experience, it might be helpful to stay organized by removing unnecessary data. This includes deleting text messages that hold no value, call logs for numbers not needed, and ensuring images are uploaded to a cloud service like Samsung Cloud. Additionally, closing unused apps and browser pages can also improve performance. We appreciate you taking the time to share your thoughts, and thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you need in a phone!
on May 25, 2026
Posted by: Samsungsmyjam
[This review was collected as part of a promotion.] This phone is everything I needed and more! From the supportive and helpful Galaxy AI, to the incredible pixels and picture quality of the camera, I just cannot get enough of this phone! The more I explore the plethora of features, the more I fall in love.
Value
5
Written by a customer while visiting Samsung US