Customer reviews from Samsung US
Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Average customer rating
4.3
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
550
4 Stars
201
3 Stars
67
2 Stars
33
1 Star
41
0%of customers recommend this product.
(
0 out of
5)
Customer Reviews for Samsung - Galaxy A17 5G 128GB - Black (AT&T)
Customer Rating
4
Good phone
on April 10, 2026
Posted by: Jake2me
[This review was collected as part of a promotion.] I enjoy the phone.It was simple and easy to set up
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love using my Galaxy AI . Its so helpful and I
on April 10, 2026
Posted by: Jmade1221
[This review was collected as part of a promotion.] I love using my galaxy AI. I learn so much & it has been so helpful
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost Runs Itself
on April 11, 2026
Posted by: BoricuaKnitter
[This review was collected as part of a promotion.] I am not a very technically intuitive person (late 50s). This is my second Galaxy phone. The switch from the A14 to the A17 was seamless. I use my phone to call, text, shop, take pictures,news, internet searches,.....normal phone tasks. A single battery charges easily lasts a day with normal phone usage. Streaming music, podcasts, and relentless phone usage will of course use up more battery life. I am very pleased with this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has wonderful features for the price!
on April 11, 2026
Posted by: Bunnybpie
[This review was collected as part of a promotion.] I use Galaxy AI for fast top notch AI assistance for everything. With this phone you get a great phone for a bargain to use basic Samsung features including the camera with AI features as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The A17 seems okay
on April 12, 2026
Posted by: TocuteTina7723
[This review was collected as part of a promotion.] Learning the Galaxy AI will be fun i hope. I am just taking phone out of the box. But I have always love Samsung Galaxy. This phone shouldn't let me down.
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hey there TocuteTina7723,
Thank you for your feedback on your Galaxy A17 5G. Starting fresh with a new Galaxy always brings that learning curve, and Galaxy AI adds a lot to explore. It's great to hear your loyalty to the lineup and excitement to dive in. Hoping it continues to meet your expectations as you get more familiar with it. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy A17 5G. Starting fresh with a new Galaxy always brings that learning curve, and Galaxy AI adds a lot to explore. It's great to hear your loyalty to the lineup and excitement to dive in. Hoping it continues to meet your expectations as you get more familiar with it. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy A17
on April 12, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I love a lot of things about my Galaxy Device I love the Galaxu AI it's awesome i. Love how efficient it is how much space im a creator so all my content gets put on my phone and is amazing at storage love love love that and the security love it i know im protected it has a feature to where if it's a bad site it pops and tells you go back scammed will try and use your info not protected site and I go back and it just saved me from a hacker or whatever the case may have been but this phone is definitely worth the purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is almost right for me but..
on April 12, 2026
Posted by: 20211993
[This review was collected as part of a promotion.] I really like the friendly user interface as well as the setup in general of the phone. But I find after not even a year this phone has dramatically slowed down and now freezes from time to time which is frustrating.
Value
3
Response from Samsung USBy R&R, April 13, 2026
Hello there 20211993,
Thank you for sharing your thoughts on the Galaxy A17 5G. I'm glad to hear that the interface and setup were smooth right out of the box! To ensure consistent performance over time, it's important to keep your apps updated and maintain your device regularly.
You can use the Device Care feature to monitor your device's performance. It gives you an overview of your battery, storage, and RAM. You also have the option to automatically optimize your phone or tablet for improved performance. The Quick Optimization feature identifies apps that consume excessive battery power and clears unnecessary items from memory. It also deletes unwanted files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. Just go to Settings, swipe to and tap on Device Care, then select Optimize Now and tap Done.
For more tips on keeping your device running smoothly, please check out the link provided below. I'm glad you're enjoying your overall experience. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A17 5G. I'm glad to hear that the interface and setup were smooth right out of the box! To ensure consistent performance over time, it's important to keep your apps updated and maintain your device regularly.
You can use the Device Care feature to monitor your device's performance. It gives you an overview of your battery, storage, and RAM. You also have the option to automatically optimize your phone or tablet for improved performance. The Quick Optimization feature identifies apps that consume excessive battery power and clears unnecessary items from memory. It also deletes unwanted files, scans for malware, and closes apps running in the background.
Optimizing your phone is quick and simple. Just go to Settings, swipe to and tap on Device Care, then select Optimize Now and tap Done.
For more tips on keeping your device running smoothly, please check out the link provided below. I'm glad you're enjoying your overall experience. Thank you for being a Samsung customer!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Simple yet complex
on April 12, 2026
Posted by: Helloitsme
[This review was collected as part of a promotion.] I love my phone. I need to research everything it is capable of though as I am finding out more and more about this phone everyday.
Value
4
Written by a customer while visiting Samsung US